Cassie Rumsey
Cassie Rumsey
7 Havre Court, Foothill Ranch, CA 92610 ------------ ------------
BUSINESS PROFESSIONAL
Skills
Employment
• Managerial experience
• Strong customer service skills
• Ability to multi-task and learn quickly
• Team player
• Maintains a positive attitude at all times
• Extremely responsible and punctual
• Experienced with operating phone systems
• Computer experience with Mac, Microsoft Word, Excel, and Publisher
Tustin Ranch Golf Club – Cart Attendant
• Provided excellent customer service
• Promptly served all beverages to guests
• Maintained a positive attitude during rush hours
• Consistently kept the cart clean and organized at all times
• Trained new Beverage Cart Attendants
• Engaged in conversation with golfers to ensure their great experience
Stampington and Company – Marketing Copywriter
• Promoted from Receptionist
• Provided excellent customer service
• Created marketing newsletters for distribution to all customers
• Managed two blogs for the company
• Wrote blog posts and managed all submissions
• Managed social media platforms for two publications
Coastal Kitchen – Server
• Server for fine dining establishment
• Provide excellent customer service
• Maintain professional attitude during rush hours
• Team oriented environment, assist all staff with their tables
Bergener Mirejovsky Personal Injury Attorneys - Case Assistant, promoted from Receptionist
November 2017- Present
October 2016- November 2017
June 2016- November 2016
April 2015- May 2016
• Assisted Case Manager with all tasks related to case files
• Researched medical records, billing information, and other related case
information
• Contacted employers to obtain lost wages
• Direct contact with clients to communicate case status
• Managed incoming mail which included processing and updating system
• Contacted insurance companies to open claims
• Ensure all records were received for final completion of case to move to
Demand status
• Managed 3 Receptionists and coordination of duties with high call volume
Optimus Advisory Group – Administrative Support
• Provided administrative support to owners of the company
• Filing, archiving important documents
June 2014- April 2015
Education
• Calculated product inventory and processes all order
Selma’s Chicago Pizzeria and Taproom - Day Server
• Maintained a highly energetic, welcoming environment
• Provided excellent assistance to customers
• Learned and adapted quickly to the fast-paced environment
Golden Spoon Frozen Yogurt- Manager, promoted from Assistant Manager and Cashier
• Managed store independently
• Hired, supervised and trained employees
• Maintained excellent customer service skills
• Managed weekly schedule, processed shipments and orders
• Balanced previous day’s earnings/processed bank deposits
• Followed detailed steps to open and close store daily
• Maintained a clean and welcoming environment at all times
Berry Swirl Frozen Yogurt-Cashier
• Managed store purchases
• Maintained strong customer service skills
• Processed shipment deliveries
Bachelor’s Degree in Psychology – Cal State Fullerton
AA Degree in Business Administration - Saddleback Community College - May 2014
River Springs Charter School
References Available Upon Request
Cassie Rumsey
7 Havre Court, Foothill Ranch, CA 92610 ------------ ------------
BUSINESS PROFESSIONAL
Skills
Employment
• Managerial experience
• Strong customer service skills
• Ability to multi-task and learn quickly
• Team player
• Maintains a positive attitude at all times
• Extremely responsible and punctual
• Experienced with operating phone systems
• Computer experience with Mac, Microsoft Word, Excel, and Publisher
Tustin Ranch Golf Club – Cart Attendant
• Provided excellent customer service
• Promptly served all beverages to guests
• Maintained a positive attitude during rush hours
• Consistently kept the cart clean and organized at all times
• Trained new Beverage Cart Attendants
• Engaged in conversation with golfers to ensure their great experience
Stampington and Company – Marketing Copywriter
• Promoted from Receptionist
• Provided excellent customer service
• Created marketing newsletters for distribution to all customers
• Managed two blogs for the company
• Wrote blog posts and managed all submissions
• Managed social media platforms for two publications
Coastal Kitchen – Server
• Server for fine dining establishment
• Provide excellent customer service
• Maintain professional attitude during rush hours
• Team oriented environment, assist all staff with their tables
Bergener Mirejovsky Personal Injury Attorneys - Case Assistant, promoted from Receptionist
November 2017- Present
October 2016- November 2017
June 2016- November 2016
April 2015- May 2016
• Assisted Case Manager with all tasks related to case files
• Researched medical records, billing information, and other related case
information
• Contacted employers to obtain lost wages
• Direct contact with clients to communicate case status
• Managed incoming mail which included processing and updating system
• Contacted insurance companies to open claims
• Ensure all records were received for final completion of case to move to
Demand status
• Managed 3 Receptionists and coordination of duties with high call volume
Optimus Advisory Group – Administrative Support
• Provided administrative support to owners of the company
• Filing, archiving important documents
June 2014- April 2015
Education
• Calculated product inventory and processes all order
Selma’s Chicago Pizzeria and Taproom - Day Server
• Maintained a highly energetic, welcoming environment
• Provided excellent assistance to customers
• Learned and adapted quickly to the fast-paced environment
Golden Spoon Frozen Yogurt- Manager, promoted from Assistant Manager and Cashier
• Managed store independently
• Hired, supervised and trained employees
• Maintained excellent customer service skills
• Managed weekly schedule, processed shipments and orders
• Balanced previous day’s earnings/processed bank deposits
• Followed detailed steps to open and close store daily
• Maintained a clean and welcoming environment at all times
Berry Swirl Frozen Yogurt-Cashier
• Managed store purchases
• Maintained strong customer service skills
• Processed shipment deliveries
Bachelor’s Degree in Psychology – Cal State Fullerton
AA Degree in Business Administration - Saddleback Community College - May 2014
River Springs Charter School
References Available Upon Request