Carmen's Resume
Carmen's Resume

Carmen Batista
261 NW 50 STREET
Miami, FL 33127
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* PROFILE
Proven efficiency with over seven years of experience in customer service in the industry of gastronomy combined with magnificent work ethic. Proficient in a wide range of computer systems. Solid bookkeeping skills and scheduling skills. Recognized for the ability to manage multiple tasks. Expert in customer solutions and communication.





WORK EXPERIENCE


Amp Auto Collection LLC Miami, Fl —March 2019—-Current
Sales/Marketing Consultant, Receptionist , Financial Advisor
As a sales person my job is to follow up with leads from social media marketing and the leads from platforms on dealer-center like Autotrader/Cargurus etc. I am responsible to call them and follow up on their inquiries to create appointments for test drive, after showing the vehicle deal is closed and as a Financial advisor I am able to search for the best Finance deal throughout banks or us (BHPH) unless the purchase is cash in which case I am still able to take care of the process and do the documentation necessary. As a receptionist I welcome walk ins, and people with appointments connect with the sales person needed if it is not myself, receive and sent out packages, order parts, ship and receive cars, make copies of Ids and insurance card etc.



Tpc Worldwide Miami FL —September 2018—March 2019
Account executive/Corporate trainer. My duties as a AE were to learn sales and product in order to become great a sales and train others when promoted to CT. As a corporate trainer my responsibilities are to lead car rides, train and tech new AEs and manage a team of 8-10 members.



Piola USA Brickell Fl July 2018—October2018
Floor Manager/ Server. The task was simply to welcome people into our unique location and give them a great Italian taste as well as an amazing customer service in which they will feel compelled to be back.



Rejuvaline Medspa Coral Gables Fl 33166 —September 2017—May 2018
Front Desk Receptionist. Some of my responsibilities as front desk were to open the spa and set up rooms for cosmetic procedures as well as the waiting room, light up candles, put towels to warm, and most importantly receive clients with a smile and guide them to their specialist for the day offer refreshments and make them feel like home. I was also responsible for payments and calling patients for follow ups and appointment scheduling.


Youfit, Coral Gables FL 33166 —June 2017—July 2018
Assistant Director/personal trainer/ Sales consultant. My duties in this location starting by being a personal trainer was to connect with clients and help reach their goals by designing a program according to their physical limitations and goals. Also to keep record of a diet plan which will help their training process be more functional. As a sales Consultant my goals was to set them in a perfect or most convenient plan this matching their current health condition and physical goals. As an assistant director my goal was to maintain the clients happy seeing results by signing the right trainer for them as well as keeping the trainers motivated and this passed down to the client. Also it was part of my duties to keep track of the department counting numbers and hitting our goals for the month.


The knife Restaurant, Miami FL 33142 — April 2015- November 2017
Hostess/Cashier/Waitress: My job was to cheerfully greet guests, take them to their table and provide them with silverware and a menu. As a cashier I had to take care of the every transaction made in the restaurant also had to take all reservations and calls in general until the end of the shift. As Waitress the job was to give the table a speech of how our Buffet system worked giving them every single detail on food, drinks, and and assisting picking up after table as often as possible.




EDUCATION

Miami Dade college, AA in Arts, Architecture 2011-2015
Miami Young Leaders Internship 2011
World Fitness Association 2017



Skills

Attention to detail
Organizational and planning skills
Communication skills
Information Gathering and Management
Decision-making
Problem-solving
Reliability
Teamwork
Trilingual ( English, Spanish, and Portuguese)