Caren's Resume
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Caren's Resume

Caren J. Pierre
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HIGHLIGHTS OF QUALIFICATIONS
• Proven time management skills and ability to adjust to different environments
• Strong communication skills both written and verbal
• Ambitious, reliable, dedicated, responsible, and a team player
• Experience in customer service, retail, hospitality and food service

EDUCATION
Johnson & Wales University, Providence, RI
Masters of Business Administration, Hospitality Concertation Degree: 05/2019
Bachelors of Science, Food Service Management Degree: 02/2018
Associates in Science, Baking and Pastry Arts Degree: 05/2016

WORK EXPERIENCE
Providence Marriott Downtown, Providence RI
At Your Service Agent 08/2018-Present
• Operate telephone switchboard station in order to answer telephone calls.
• Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.
• Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required
• Log all guest requests or issues into computer, contact appropriate individual or department
• Provide information to guests about room features, property amenities, and local areas of interest
Banana Republic, Providence RI
Cashier/Sales Associate 06/2018-03/2019
• Operated a cash register including cash transactions, checks, and charges
• Greeted each customer and help at all times and assist customers with their questions, problems, and complaints
• Maintained an orderly appearance throughout the sales floor.
• Directed customers to merchandise within the store.

CVS/Pharmacy, Providence RI
Cashier/ Front Store Sales Associate 02/2018-07/2018
• Operated a cash register including cash transactions, checks, charges
• Requested additional help when needed to increase customer satisfaction
• Greeted each customer and helped at all times and assist customers with their questions, problems, and complaints
• Maintained cleanliness: break area and rest rooms; vacuum; dust/face; clean windows; rubbish removal; exterior maintenance; sweeping
• Stocked shelves and assured the sales floor looks neat
Patina Restaurant Group-Stella 34 Trattoria New York, NY 03/2016-12/2017
Pastry Cook
• Opened and prepared 3 sets of pastries for Macys retail section and the restaurant
• Produced 4-10x pastries for both Stella 34 and Rowlands Bar and Grill
• Helped assembled 4 catering orders per week for the Macy’s development offices
• Assisted the pastry chef for several buyouts events/parties in the restaurant