Bryan Knoll resume
Bryan T. Knoll
737 Matthew Dr. Corpus Christy, TX 78418
Phone:------------
Email: ------------
Sep 16th, 2019
To Whom It May Concern:
I submitted my application and resume in response to your recently advertised position. I believe my strong initiative and exceptional work ethic, combined with my ability to work under pressure, will enable me to make a substantial contribution to your company.
Some of my key skills that are relevant to the information technology and telecommunications industries include:
• Experience in assisting customers in the resolution of technological issues.
• Installation of high-speed internet with vast networking experience.
• Highly motivated to succeed and learn new skill sets.
• Years of experience with both copper wire and fiber optics.
I am convinced that my commitment and ability to function as an integral part of a team would allow me to make a valuable contribution to the tradition of excellence in your organization.
I am very excited by this career opportunity and am interested in meeting with you to further discuss what assets I could bring to your team.
Thank you in advance for considering me.
Sincerely,
Bryan T Knoll
OBJECTIVE: To obtain a lead position that will utilize my skills and experience in the areas of information and communication management, while allowing me to personally grow and expand my knowledge in other areas of communication and internet technology.
PROFILE:
Proficiencies
• Copper testing for dial tone troubles
• Dmark installation including DSL isolation and whole house filtering
• IW wiring and home running
• T1 testing and trouble shooting
• Basic installation of smaller key systems such as Mytell
• Basic trouble shooting of Nortel KSU, Norstar, Voicemail
• Basic trouble shooting of Nortel BCM50, 400, and 450 key systems
• Cable and fiber location
• HyperTerminal and Telnet to DSLAM for programming/provisioning
• PC software trouble shooting for Windows 95 through Windows 7, Linux, Unix
• PC hardware trouble shooting and diagnosis
• PC, Apple, Kindle, Android WIFI networking including all forms of encryption
• Installation of PC Peripherals and PC tuning for advanced and specialized operation
• DSL installation including long loop installs (over 18000 feet)
• Advanced long loop DSL installation using wide area devices and adrenaline equipment
• DSL trouble shooting S-N-R, attenuation and error correction
• Installations of routers, modem, switches, and hubs for basic to advanced data networking
• Installation of iptv and ethernet over fiber Test Equipment Experience
• 3m Dynatel 965
• 3m Dynatel 965dsp
• Analog and Digital voltage meters
• JDSU Acterna 3000 with HSI, Copper, and T1 testing modules
• Standard Telephony Hand and power tools
• 3m Dynatel location equipment
• Metro tech location equipment
• Ditch Witch location equipment
• JDSU T-bird BERT 6000c
• T-bird 224
• Fujikura 18s fusion fiber splicer Company and Field Equipment Experience
• Adtran 1148 and 1248 platform
• Calix C7 and E7 platform
• Genband soft switch
• Innovative Systems APMAX platform
• AFC Access Max D-Max
• AFC remote terminal enclosures
• Conklin Flex 9000 DSL/Pots Carrier System
• Go digital dial tone digital carrier systems
• S8 dial tone analog carrier systems
• Charles Industries c/o Card Shelves and Encapsulated Repeaters
Additional Skills
• Ability to establish successful interpersonal skills with customers, both internally and externally.
• Ability to work under pressure, prioritize duties, and meet deadlines.
• Detail-oriented and resourceful.
EMPLOYMENT HISTORY:
• CenturyLink Communications, Broadband Technician, March 2014– April 2018 Duties included: Installing and Troubleshooting POTS, ADSL, IPTV, Bonded, Fiber and VDSL services. Provide Customer service and represent Centurylink in a positive and constructive manner.
• Communications 1 Network, Communications Technician, February 2012 – December 2013 Duties included: Installing and troubleshooting IPTV, Ethernet over Fiber, and POTS services. Performed locations of fiber optic buried plant, provided customer service regarding television, dvr, pvr, and pc support, networking and pots services.
• Frontier Communications, Communications Technician, October 2005 – February 2012 Duties included: Installing and troubleshooting T-1, DSL, POTS, and carrier systems. Identified problems with basic key systems and performed location of buried plant. Provided customer service regarding basic pc support, networking and phone/cable services.
• FHP, Night Assistant Supervisor, April 2005 – October 2005 Duties included: Working supervisor. Personnel work such as calculating time/hour usage of employees on projects. Digitized county and section maps accurately, troubleshooting emergency network problems, and assisted with any technical problems encountered.
• Staples, Electronics Associate, January, 2003 – April, 2005 Duties included: Assisting people in purchasing computer, networking, and office equipment. Analyzed problems and suggested solutions for customers in person and over the phone. Repaired and upgraded windows clients. Set up displays and planograms for floor models and display units and sold plans and warranties on purchased electronics.
• K------------, PC Repair and Networking, 2001 - 2003 Duties included: Repaired customer machines. Assisted with WIFI access point maintenance and installed WIFI clients. Assisted with Linux server problems and PC troubleshooting.
• Self Employed, PC Repair and Networking, 2001 – Present Duties included: Diagnosed operating system malfunctions. Cleaned and removed virii and spyware from systems. Reinstalled operating systems and installed applications and drivers. Built custom units. Provided brief instructional security courses and tutorials for users. Set up home and small office networking.
EDUCATION:
• Iowa Central Community College, Fort Dodge, IA, General Education, 1994 - 1996
• Belmond-Klemme High School, Belmond, IA, Graduated in 1992
OPERATING SYSTEMS AND APPLICATION EXPERIENCE
• Win 95/98/ME/XP/7
• Linux Redhat/Debian
• Unix FreeBSD
CERTIFICATIONS
• BCM Configuration and Maintenance – September, 2009
• BCM50 Release 3.0 Installation Initial Configuration and Messaging – September, 2009
• First Aid and CPR – June, 2009
• Pole Climbing and Ladder Handling – October, 2005
• Calix active Ethernet overview – August, 2012
• Calix C7 and E7 overview – August, 2012
• Calix network basics overview – August, 2012
• Calix Pseudo wire overview – August, 2012
• Calix CMS overview – August, 2012
Comptia A+ certified 202-1001/1002
Bryan T. Knoll References
Randy Yeakel Relationship: CEO of Communications 1 Phone:------------ Address: 105 S. Main Street, Kanawha, IA 50447 Email: ------------
Kerry Balm Relationship: Central Office Technician with Frontier Communications Phone:------------ Address: 600 1st Ave North, Fort Dodge, IA 50501
Robert Petorella: Co-worker at Centurylink Communications Phone:------------ Address: 156 E. Palamino Way, SanTan Valley, 85143 Email: ------------
Henry Wolfe Relationship: Mgr Region Operations II
Phone:------------ or------------ Address: 27 E Guadalupe Rd., Gilbert, AZ. 85234
Email: Henry.W------------
Terescheri (Cheri) Robinson Relationship: Spv Regional Operations Phone:------------ Address: 25 W Pepper Pl., Mesa, AZ. 85201
Emaill: Cheri.R------------
Bryan T. Knoll
737 Matthew Dr. Corpus Christy, TX 78418
Phone:------------
Email: ------------
Sep 16th, 2019
To Whom It May Concern:
I submitted my application and resume in response to your recently advertised position. I believe my strong initiative and exceptional work ethic, combined with my ability to work under pressure, will enable me to make a substantial contribution to your company.
Some of my key skills that are relevant to the information technology and telecommunications industries include:
• Experience in assisting customers in the resolution of technological issues.
• Installation of high-speed internet with vast networking experience.
• Highly motivated to succeed and learn new skill sets.
• Years of experience with both copper wire and fiber optics.
I am convinced that my commitment and ability to function as an integral part of a team would allow me to make a valuable contribution to the tradition of excellence in your organization.
I am very excited by this career opportunity and am interested in meeting with you to further discuss what assets I could bring to your team.
Thank you in advance for considering me.
Sincerely,
Bryan T Knoll
OBJECTIVE: To obtain a lead position that will utilize my skills and experience in the areas of information and communication management, while allowing me to personally grow and expand my knowledge in other areas of communication and internet technology.
PROFILE:
Proficiencies
• Copper testing for dial tone troubles
• Dmark installation including DSL isolation and whole house filtering
• IW wiring and home running
• T1 testing and trouble shooting
• Basic installation of smaller key systems such as Mytell
• Basic trouble shooting of Nortel KSU, Norstar, Voicemail
• Basic trouble shooting of Nortel BCM50, 400, and 450 key systems
• Cable and fiber location
• HyperTerminal and Telnet to DSLAM for programming/provisioning
• PC software trouble shooting for Windows 95 through Windows 7, Linux, Unix
• PC hardware trouble shooting and diagnosis
• PC, Apple, Kindle, Android WIFI networking including all forms of encryption
• Installation of PC Peripherals and PC tuning for advanced and specialized operation
• DSL installation including long loop installs (over 18000 feet)
• Advanced long loop DSL installation using wide area devices and adrenaline equipment
• DSL trouble shooting S-N-R, attenuation and error correction
• Installations of routers, modem, switches, and hubs for basic to advanced data networking
• Installation of iptv and ethernet over fiber Test Equipment Experience
• 3m Dynatel 965
• 3m Dynatel 965dsp
• Analog and Digital voltage meters
• JDSU Acterna 3000 with HSI, Copper, and T1 testing modules
• Standard Telephony Hand and power tools
• 3m Dynatel location equipment
• Metro tech location equipment
• Ditch Witch location equipment
• JDSU T-bird BERT 6000c
• T-bird 224
• Fujikura 18s fusion fiber splicer Company and Field Equipment Experience
• Adtran 1148 and 1248 platform
• Calix C7 and E7 platform
• Genband soft switch
• Innovative Systems APMAX platform
• AFC Access Max D-Max
• AFC remote terminal enclosures
• Conklin Flex 9000 DSL/Pots Carrier System
• Go digital dial tone digital carrier systems
• S8 dial tone analog carrier systems
• Charles Industries c/o Card Shelves and Encapsulated Repeaters
Additional Skills
• Ability to establish successful interpersonal skills with customers, both internally and externally.
• Ability to work under pressure, prioritize duties, and meet deadlines.
• Detail-oriented and resourceful.
EMPLOYMENT HISTORY:
• CenturyLink Communications, Broadband Technician, March 2014– April 2018 Duties included: Installing and Troubleshooting POTS, ADSL, IPTV, Bonded, Fiber and VDSL services. Provide Customer service and represent Centurylink in a positive and constructive manner.
• Communications 1 Network, Communications Technician, February 2012 – December 2013 Duties included: Installing and troubleshooting IPTV, Ethernet over Fiber, and POTS services. Performed locations of fiber optic buried plant, provided customer service regarding television, dvr, pvr, and pc support, networking and pots services.
• Frontier Communications, Communications Technician, October 2005 – February 2012 Duties included: Installing and troubleshooting T-1, DSL, POTS, and carrier systems. Identified problems with basic key systems and performed location of buried plant. Provided customer service regarding basic pc support, networking and phone/cable services.
• FHP, Night Assistant Supervisor, April 2005 – October 2005 Duties included: Working supervisor. Personnel work such as calculating time/hour usage of employees on projects. Digitized county and section maps accurately, troubleshooting emergency network problems, and assisted with any technical problems encountered.
• Staples, Electronics Associate, January, 2003 – April, 2005 Duties included: Assisting people in purchasing computer, networking, and office equipment. Analyzed problems and suggested solutions for customers in person and over the phone. Repaired and upgraded windows clients. Set up displays and planograms for floor models and display units and sold plans and warranties on purchased electronics.
• K------------, PC Repair and Networking, 2001 - 2003 Duties included: Repaired customer machines. Assisted with WIFI access point maintenance and installed WIFI clients. Assisted with Linux server problems and PC troubleshooting.
• Self Employed, PC Repair and Networking, 2001 – Present Duties included: Diagnosed operating system malfunctions. Cleaned and removed virii and spyware from systems. Reinstalled operating systems and installed applications and drivers. Built custom units. Provided brief instructional security courses and tutorials for users. Set up home and small office networking.
EDUCATION:
• Iowa Central Community College, Fort Dodge, IA, General Education, 1994 - 1996
• Belmond-Klemme High School, Belmond, IA, Graduated in 1992
OPERATING SYSTEMS AND APPLICATION EXPERIENCE
• Win 95/98/ME/XP/7
• Linux Redhat/Debian
• Unix FreeBSD
CERTIFICATIONS
• BCM Configuration and Maintenance – September, 2009
• BCM50 Release 3.0 Installation Initial Configuration and Messaging – September, 2009
• First Aid and CPR – June, 2009
• Pole Climbing and Ladder Handling – October, 2005
• Calix active Ethernet overview – August, 2012
• Calix C7 and E7 overview – August, 2012
• Calix network basics overview – August, 2012
• Calix Pseudo wire overview – August, 2012
• Calix CMS overview – August, 2012
Comptia A+ certified 202-1001/1002
Bryan T. Knoll References
Randy Yeakel Relationship: CEO of Communications 1 Phone:------------ Address: 105 S. Main Street, Kanawha, IA 50447 Email: ------------
Kerry Balm Relationship: Central Office Technician with Frontier Communications Phone:------------ Address: 600 1st Ave North, Fort Dodge, IA 50501
Robert Petorella: Co-worker at Centurylink Communications Phone:------------ Address: 156 E. Palamino Way, SanTan Valley, 85143 Email: ------------
Henry Wolfe Relationship: Mgr Region Operations II
Phone:------------ or------------ Address: 27 E Guadalupe Rd., Gilbert, AZ. 85234
Email: Henry.W------------
Terescheri (Cheri) Robinson Relationship: Spv Regional Operations Phone:------------ Address: 25 W Pepper Pl., Mesa, AZ. 85201
Emaill: Cheri.R------------