Brittney Cobb
Brittney C. Cobb
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Education
University of Louisiana, Lafayette, La. December, 2013
General Studies, B.G.S.
Concentration: Applied Science
Minor: Behavioral Science
De La `Salle, New Orleans, Louisiana May, 2007
High school Diploma
Experience
Lead Teller Operations Specialist
JP Morgan Chase Bank 09/2015 to 05/2019
Chase Bank is a subsidiary of the multinational banking corporation JP Morgan Chase. LTOS skills include: assist BM with scheduling; audits; retention; policies and procedures; branch cash management; training; protecting sensitive information; dual control; resolving customer complaints; ensuring training is up-to-date; referrals/sales; order supplies/inventory & monetary instrument stock; perform safety & security meetings (robberies/opening & closing procedures); question employees on ICSC; on-board new tellers; attention to detail; integrity; thoroughness; efficiency; financial skills; and documentation skills. My roles include: making deposits/withdrawals/payments/cashing checks; maintaining/ordering cash and currency ; Cash Recycler audits/servicing; ATM audits/weekly servicing; dual control; providing supervisor overrides; accuate key & combo's; and maintaining optimal customer experience.
Food and Beverage
Red Lerille’s Health & Racquet Club 08/2007 to 03/2013
Red Lerille’s Health & Racquet Club is ranked nationally; and, is the largest health club in Lafayette, La. Worked various positions in the grill, while, attending college full time. Customer service, employee interaction, food prep, and training are a few skills acquired.
Customer Service
Audubon Zoo, New Orleans, La. 04/2007 to 08/2007
Part-time job assisting customer’s in the gift shop, in addition to: merchandise and register skills.
Skills
Microsoft Office to include: PowerPoint, Excel, Word, Access, Outlook
CPR certified, 2007-present
References upon request
Brittney C. Cobb
------------
------------
Education
University of Louisiana, Lafayette, La. December, 2013
General Studies, B.G.S.
Concentration: Applied Science
Minor: Behavioral Science
De La `Salle, New Orleans, Louisiana May, 2007
High school Diploma
Experience
Lead Teller Operations Specialist
JP Morgan Chase Bank 09/2015 to 05/2019
Chase Bank is a subsidiary of the multinational banking corporation JP Morgan Chase. LTOS skills include: assist BM with scheduling; audits; retention; policies and procedures; branch cash management; training; protecting sensitive information; dual control; resolving customer complaints; ensuring training is up-to-date; referrals/sales; order supplies/inventory & monetary instrument stock; perform safety & security meetings (robberies/opening & closing procedures); question employees on ICSC; on-board new tellers; attention to detail; integrity; thoroughness; efficiency; financial skills; and documentation skills. My roles include: making deposits/withdrawals/payments/cashing checks; maintaining/ordering cash and currency ; Cash Recycler audits/servicing; ATM audits/weekly servicing; dual control; providing supervisor overrides; accuate key & combo's; and maintaining optimal customer experience.
Food and Beverage
Red Lerille’s Health & Racquet Club 08/2007 to 03/2013
Red Lerille’s Health & Racquet Club is ranked nationally; and, is the largest health club in Lafayette, La. Worked various positions in the grill, while, attending college full time. Customer service, employee interaction, food prep, and training are a few skills acquired.
Customer Service
Audubon Zoo, New Orleans, La. 04/2007 to 08/2007
Part-time job assisting customer’s in the gift shop, in addition to: merchandise and register skills.
Skills
Microsoft Office to include: PowerPoint, Excel, Word, Access, Outlook
CPR certified, 2007-present
References upon request