Brianne Macias- Economics/Hospitality
>Cover Letter<
Dear Hiring Professional,
I'm contacting you in regards to the intern position or possible employment opportunity. I have a strong working knowledge of the customer service industry. At previous and current positions, I constantly strive to provide the highest quality of service to each of my guests. As Bartender and Server, I am responsible for serving with enthusiasm and exhibiting exceptional attention to detail and to ensure every guest has an enjoyable experience. I take pride in my work and put special focus on building guest relations through engaging foodservice and hospitality. I have also worked in lead positions managing staff, reservations and the flow of restaurants. During my college career I placed my focused on taking classes emphasizing in statistics and price analysis. My experience in the service industry paired with my Bachelors of Arts in Economics with concentration in Microeconomics has given me the ability to find ways to maximize company profit while creating enjoyable environments, customer service, and food as well as beverage options guests appreciate.
I look forward to an in-person meeting so that we can explore how I can make a positive contribution to your establishment .
I appreciate your consideration.
Best regards,
Brianne Macias
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BrianneM------------
______________________________________________________________________
Brianne Macias
Huntington Beach Ca
B------------
Objective:
A self-motivated and passionate Economics student seeking an internship or part-time position with a company that will allow me to explore my career options as I complete my final semester in the fall of 2019. I thrive in an environment where I can utilize my gained customer service skills and experience. To be a part of a team that will allow me to communicate and interact with customers to achieve desired results, meet goals as per needs of the company and ensure the highest level of service with great attention to detail. I will strive for all product and service knowledge as well as company history. Professionalism and communication is the core of my work ethic.
Skills:
*A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.
*Gained diverse experience in customer service and general office duties
*Established competence in Excel, Microsoft Office, and Word
*Great attention to detail
*Implements new and creative ideas
Education
California State University of Long Beach
2017-2019 Bachelor’s of Arts in Economics
GPA: 3.8
Long Beach City College
2013-2017 Associates of Arts in Social Science
GPA: 3.9
Citrus College
2005-2011 Cosmetology programs along with basic education credits
GPA: 3.4
Claremont High School, Claremont CA
High School Diploma, 2004
GPA: 3.2
Experience
Mama’s on 39, Huntington Beach, California
Bartender/ Server - June 2019 - Present
*Greeting all guests with enthusiasm and friendliness
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Develop guest relations
*Maintain full knowledge of menu, recipes, and other pertinent information
Lander’s Liquor, Costa Mesa, California
Shift Lead-Lead Bartender - August 2017 - Present
*Overseeing as well as assisting wait and bar staff throughout the shift
*Handle all money and paper work upon closing
*Managing restaurant traffic and organization
*Ensure prompt and excellent service to all guests
*Develop guest relations
*Knowledgeable of spirits, cocktails, wine and beers offered
*Handcraft cocktails
*Create seasonal cocktail menus throughout the year
Harbour Rackhouse, Huntington Beach, California
Bartender - July 2016 - June 2019
*Greeting all guests with enthusiasm and friendliness
*Develop guest relations
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Managing restaurant traffic and organization
*Ensure prompt and excellent service to all guests
*Knowledgeable of spirits, cocktails, wine and beers offered
Bravas Tapas and Bar, Healdsburg, California
Bartender- January 2017-August 2017 (Studied one semester in Sonoma)
*Greeting all guests with enthusiasm and friendliness
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Managing restaurant traffic and organization
*Ensure prompt and excellent service to all guests
*Knowledgeable of spirits, cocktails, wine and beers offered
*Specialized in Spanish wines and spirits
Eureka Tasting Kitchen, Huntington Beach, California
Bartender/Server - April 2013 - July 2016
*Greeting all guest with enthusiasm and friendliness
*Handcraft cocktails
*Knowledgeable of all cocktails, wine , beers and menu item served
*Ensure prompt and excellent service to all guests
*Develop guest relations
Dueling Piano Piano, Claremont, California
Server – October 2011 - April 2013
*Greeting all guests with enthusiasm and friendliness
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Develop guest relations
*Maintain full knowledge of menu, recipes, and other pertinent information
Espiaus Restaurant, Claremont, California
Server/Bartender – August 2007- 2011
*Managing restaurant traffic and organization
*Identify food orders and when ready and deliver items in a timely manner
*Handcraft cocktails
*Knowledgeable of all cocktails, wine , beers and menu item served
*Open schedule and flexible with all shifts and hours
*Develop guest relations
Starbucks, Claremont, California
Barista - October 2005 - August 2007
*Managing all cash and credit transactions
*Provide the highest level of customer service in accordance with company standards
*Follow checklists and standards
*Perform duties as assigned
References Available upon request
>Cover Letter<
Dear Hiring Professional,
I'm contacting you in regards to the intern position or possible employment opportunity. I have a strong working knowledge of the customer service industry. At previous and current positions, I constantly strive to provide the highest quality of service to each of my guests. As Bartender and Server, I am responsible for serving with enthusiasm and exhibiting exceptional attention to detail and to ensure every guest has an enjoyable experience. I take pride in my work and put special focus on building guest relations through engaging foodservice and hospitality. I have also worked in lead positions managing staff, reservations and the flow of restaurants. During my college career I placed my focused on taking classes emphasizing in statistics and price analysis. My experience in the service industry paired with my Bachelors of Arts in Economics with concentration in Microeconomics has given me the ability to find ways to maximize company profit while creating enjoyable environments, customer service, and food as well as beverage options guests appreciate.
I look forward to an in-person meeting so that we can explore how I can make a positive contribution to your establishment .
I appreciate your consideration.
Best regards,
Brianne Macias
------------
BrianneM------------
______________________________________________________________________
Brianne Macias
Huntington Beach Ca
B------------
Objective:
A self-motivated and passionate Economics student seeking an internship or part-time position with a company that will allow me to explore my career options as I complete my final semester in the fall of 2019. I thrive in an environment where I can utilize my gained customer service skills and experience. To be a part of a team that will allow me to communicate and interact with customers to achieve desired results, meet goals as per needs of the company and ensure the highest level of service with great attention to detail. I will strive for all product and service knowledge as well as company history. Professionalism and communication is the core of my work ethic.
Skills:
*A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.
*Gained diverse experience in customer service and general office duties
*Established competence in Excel, Microsoft Office, and Word
*Great attention to detail
*Implements new and creative ideas
Education
California State University of Long Beach
2017-2019 Bachelor’s of Arts in Economics
GPA: 3.8
Long Beach City College
2013-2017 Associates of Arts in Social Science
GPA: 3.9
Citrus College
2005-2011 Cosmetology programs along with basic education credits
GPA: 3.4
Claremont High School, Claremont CA
High School Diploma, 2004
GPA: 3.2
Experience
Mama’s on 39, Huntington Beach, California
Bartender/ Server - June 2019 - Present
*Greeting all guests with enthusiasm and friendliness
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Develop guest relations
*Maintain full knowledge of menu, recipes, and other pertinent information
Lander’s Liquor, Costa Mesa, California
Shift Lead-Lead Bartender - August 2017 - Present
*Overseeing as well as assisting wait and bar staff throughout the shift
*Handle all money and paper work upon closing
*Managing restaurant traffic and organization
*Ensure prompt and excellent service to all guests
*Develop guest relations
*Knowledgeable of spirits, cocktails, wine and beers offered
*Handcraft cocktails
*Create seasonal cocktail menus throughout the year
Harbour Rackhouse, Huntington Beach, California
Bartender - July 2016 - June 2019
*Greeting all guests with enthusiasm and friendliness
*Develop guest relations
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Managing restaurant traffic and organization
*Ensure prompt and excellent service to all guests
*Knowledgeable of spirits, cocktails, wine and beers offered
Bravas Tapas and Bar, Healdsburg, California
Bartender- January 2017-August 2017 (Studied one semester in Sonoma)
*Greeting all guests with enthusiasm and friendliness
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Managing restaurant traffic and organization
*Ensure prompt and excellent service to all guests
*Knowledgeable of spirits, cocktails, wine and beers offered
*Specialized in Spanish wines and spirits
Eureka Tasting Kitchen, Huntington Beach, California
Bartender/Server - April 2013 - July 2016
*Greeting all guest with enthusiasm and friendliness
*Handcraft cocktails
*Knowledgeable of all cocktails, wine , beers and menu item served
*Ensure prompt and excellent service to all guests
*Develop guest relations
Dueling Piano Piano, Claremont, California
Server – October 2011 - April 2013
*Greeting all guests with enthusiasm and friendliness
*Communicate with food and beverage staff to ensure satisfaction
*Report to a work schedule, in uniform, and ready to be in position
*Develop guest relations
*Maintain full knowledge of menu, recipes, and other pertinent information
Espiaus Restaurant, Claremont, California
Server/Bartender – August 2007- 2011
*Managing restaurant traffic and organization
*Identify food orders and when ready and deliver items in a timely manner
*Handcraft cocktails
*Knowledgeable of all cocktails, wine , beers and menu item served
*Open schedule and flexible with all shifts and hours
*Develop guest relations
Starbucks, Claremont, California
Barista - October 2005 - August 2007
*Managing all cash and credit transactions
*Provide the highest level of customer service in accordance with company standards
*Follow checklists and standards
*Perform duties as assigned
References Available upon request