Brandon's Resume
BRANDON MEI
SKILLS & ABILITIES Excellent communication supported by empathy and knowledge of realistic expectations
Proficient computer skills in Microsoft Office
Fast and keen learner with a desire for continuous improvement
Efficient worker independently and collaboratively in a team setting
Adaptable to unfamiliar situations and works well under pressure
EXPERIENCE
FRESENIUS MEDICAL CARE, WALTHAM, MA, EMPLOYEE SERVICE CENTER
Aug 2018 – Present
• Provided and updated employee’s information through Peoplesoft HRMS
• Processed benefits enrollment for newly benefits eligible employees and for Open Enrollment
• Drafted Employment Verification Letters/HIPAA Certificate of Credible Coverage for employees/former employees
• Logged employee issues and concerns and escalated Employee Relations cases
CLARKS, WALTHAM, MA, PROJECT SUPPORT/ HR RETAIL DEPARTMENT
May 2018 – July 2018
• Created status update spreadsheets out of data reports for employee data
• Created pivot tables/spreadsheets for reports run through ADP to display data efficiently
• Audit projects through ADP to update out of date information
• Main contact for any login issues
• Worked with retail locations and managers to have employees complete their surveys in a timely manner
PUBLIC PARTNERSHIPS LLC, MEDFORD, MA, OPERATIONS ASSOCIATE
Nov 2017 – April 2018
• Processed and filed all incoming mail
• Performed weekly data scrubs
• Utilized excel spreadsheets daily to organize data
• Prepared and processed tax rates upload
BRIGHT HORIZONS, WATERTOWN, MA, APPLICATIONS SUPPORT TEAM
Aug 2017 – Oct 2017
• Created reservations and processed adjustments for employee customers
• Submitted tickets for bug fixes through footprints platform
• Coordinate calls with centers to assist them with their tickets
• Utilized excel for tracking information
GRANITE TELECOMMUNICATIONS, QUINCY, MA, ADS PROVISIONING
Feb 2017 – June 2017
• Processed orders for advanced data services
• Recorded and presented updates between the vendor and customer; Utilized excel to track information
• Coordinate calls with technicians to turn up and troubleshoot services for customers
• Update records of orders with customer information and billing
EDUCATION
SUFFOLK UNIVERSITY, BOSTON, MA, BACHELORS DEGREE IN BUSINESS MANAGEMENT AND ADMINISTRATION 2014-2015
BUNKER HILL COMMUNITY COLLEGE, BOSTON, MA, ASSOCIATES DEGREE IN BUSINESS CONCETRATION 2013-2014
BRANDON MEI
SKILLS & ABILITIES Excellent communication supported by empathy and knowledge of realistic expectations
Proficient computer skills in Microsoft Office
Fast and keen learner with a desire for continuous improvement
Efficient worker independently and collaboratively in a team setting
Adaptable to unfamiliar situations and works well under pressure
EXPERIENCE
FRESENIUS MEDICAL CARE, WALTHAM, MA, EMPLOYEE SERVICE CENTER
Aug 2018 – Present
• Provided and updated employee’s information through Peoplesoft HRMS
• Processed benefits enrollment for newly benefits eligible employees and for Open Enrollment
• Drafted Employment Verification Letters/HIPAA Certificate of Credible Coverage for employees/former employees
• Logged employee issues and concerns and escalated Employee Relations cases
CLARKS, WALTHAM, MA, PROJECT SUPPORT/ HR RETAIL DEPARTMENT
May 2018 – July 2018
• Created status update spreadsheets out of data reports for employee data
• Created pivot tables/spreadsheets for reports run through ADP to display data efficiently
• Audit projects through ADP to update out of date information
• Main contact for any login issues
• Worked with retail locations and managers to have employees complete their surveys in a timely manner
PUBLIC PARTNERSHIPS LLC, MEDFORD, MA, OPERATIONS ASSOCIATE
Nov 2017 – April 2018
• Processed and filed all incoming mail
• Performed weekly data scrubs
• Utilized excel spreadsheets daily to organize data
• Prepared and processed tax rates upload
BRIGHT HORIZONS, WATERTOWN, MA, APPLICATIONS SUPPORT TEAM
Aug 2017 – Oct 2017
• Created reservations and processed adjustments for employee customers
• Submitted tickets for bug fixes through footprints platform
• Coordinate calls with centers to assist them with their tickets
• Utilized excel for tracking information
GRANITE TELECOMMUNICATIONS, QUINCY, MA, ADS PROVISIONING
Feb 2017 – June 2017
• Processed orders for advanced data services
• Recorded and presented updates between the vendor and customer; Utilized excel to track information
• Coordinate calls with technicians to turn up and troubleshoot services for customers
• Update records of orders with customer information and billing
EDUCATION
SUFFOLK UNIVERSITY, BOSTON, MA, BACHELORS DEGREE IN BUSINESS MANAGEMENT AND ADMINISTRATION 2014-2015
BUNKER HILL COMMUNITY COLLEGE, BOSTON, MA, ASSOCIATES DEGREE IN BUSINESS CONCETRATION 2013-2014