Brandie Ramos
BRANDIE RAMOS
OBJECTIVE To secure a position in a company that offers a greater challenge where I can contribute and exhibit my education, skills and capabilities. To attain further communication and interpersonal experience to diversify my career industry.
SKILLS & ABILITIES � Excellent interpersonal and customer service skills
� Strong problem-solving skills
� Very technical and analytical
� Outstanding communication and organizational skills
� Ability to multitask and handle different assignments
� Excellent in maintaining accurate and clear reports
� Review documents thoroughly
� Proficient in Microsoft Office software such as Word and Excel, Outlook, Internet browsing
EXPERIENCE PHONE BANKER � COMMUNITIES FOR THE NEW CALIFORNIA
September 2018 � Present
� Provide confidential information to caller only after properly authenticating caller in accordance to set policy and procedures.
� Demonstrate appropriate and professional phone skills, exhibit composure and patience at all times.
� Always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.
� Handle up to 100 calls per day while maintaining an extremely high level of customer satisfaction and quality assurance metrics.
� Routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
� Demonstrate self-motivation, positive attitude, and the ability to work well on a team.
BOOKKEEPER � RAMOS LANDSCAPING
January 2015 � Present
� Receive and organize receipts, checks, vouchers other documents.
� Sort and sequence documents numerically or alphabetically.
� Collection of delinquent accounts
� Accurately record financial transactions.
� Maintain the confidentiality of a client�s financial records.
� Launch reports and financial statements.
NANNY � JONES FAMILY
April 2017 � August 2018
� Assist 2 children of Jones family ages 5 and 7.
� Drop off and pick-up the children from school.
� Bath and dress the children.
� Assist the children with their homework
� Read books at bedtime.
� This job reflects that I am reliable, honest, and trustworthy.
� This job shows my ability to plan, organize, and multitask with minimal supervision.
HOST - LOGAN�S ROADHOUSE
November 2016 - November 2017
� Greet and seat incoming customers in courteous and efficient manners.
� Ensure each guest receives a menu when seated.
� Understand restaurant layouts, seat patrons at manageable intervals for servers, and estimate wait times for guests during busy hours.
� Bring out to-go orders for waiting customers.
� On occasion, handle and negotiate with irate customers.
EDUCATION COSUMNES RIVER COLLEGE, SACRAMENTO
MAJOR IN CHILD DEVELOPMENT
August 2017 - Present
REFERENCES SHANDRA HOVERT, MANAGER
Logans Roadhouse
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MIGUEL RAMOS, OWNER
RAMOS LANDSCAPING
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BRANDIE RAMOS
OBJECTIVE To secure a position in a company that offers a greater challenge where I can contribute and exhibit my education, skills and capabilities. To attain further communication and interpersonal experience to diversify my career industry.
SKILLS & ABILITIES � Excellent interpersonal and customer service skills
� Strong problem-solving skills
� Very technical and analytical
� Outstanding communication and organizational skills
� Ability to multitask and handle different assignments
� Excellent in maintaining accurate and clear reports
� Review documents thoroughly
� Proficient in Microsoft Office software such as Word and Excel, Outlook, Internet browsing
EXPERIENCE PHONE BANKER � COMMUNITIES FOR THE NEW CALIFORNIA
September 2018 � Present
� Provide confidential information to caller only after properly authenticating caller in accordance to set policy and procedures.
� Demonstrate appropriate and professional phone skills, exhibit composure and patience at all times.
� Always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.
� Handle up to 100 calls per day while maintaining an extremely high level of customer satisfaction and quality assurance metrics.
� Routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
� Demonstrate self-motivation, positive attitude, and the ability to work well on a team.
BOOKKEEPER � RAMOS LANDSCAPING
January 2015 � Present
� Receive and organize receipts, checks, vouchers other documents.
� Sort and sequence documents numerically or alphabetically.
� Collection of delinquent accounts
� Accurately record financial transactions.
� Maintain the confidentiality of a client�s financial records.
� Launch reports and financial statements.
NANNY � JONES FAMILY
April 2017 � August 2018
� Assist 2 children of Jones family ages 5 and 7.
� Drop off and pick-up the children from school.
� Bath and dress the children.
� Assist the children with their homework
� Read books at bedtime.
� This job reflects that I am reliable, honest, and trustworthy.
� This job shows my ability to plan, organize, and multitask with minimal supervision.
HOST - LOGAN�S ROADHOUSE
November 2016 - November 2017
� Greet and seat incoming customers in courteous and efficient manners.
� Ensure each guest receives a menu when seated.
� Understand restaurant layouts, seat patrons at manageable intervals for servers, and estimate wait times for guests during busy hours.
� Bring out to-go orders for waiting customers.
� On occasion, handle and negotiate with irate customers.
EDUCATION COSUMNES RIVER COLLEGE, SACRAMENTO
MAJOR IN CHILD DEVELOPMENT
August 2017 - Present
REFERENCES SHANDRA HOVERT, MANAGER
Logans Roadhouse
------------
MIGUEL RAMOS, OWNER
RAMOS LANDSCAPING
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