Brandie Leigh Stephens
Objective
To find a work environment that is well suited for my enumerable talents, personality, and ability to get the job done efficiently and accurately. I have experience in many professional backgrounds. I quickly adapt to new work environments and look forward to a new professional opportunity.
Experience
Real Estate Investment 05/2012 -Current
Self Employment
Owning real estate property and effectively leasing it for profit. Managing that property for the tenant in every aspect. Collecting rental monies and paying the property bills. Any other tasks needed to keep tenants happy and safe.
Gator Guns & Pawn 10/1997 – December 2017
Business Manager & Part Owner / Key Holder / Cashier / Pawn Clerk
Opening & Closing Store Procedures (Cash Drawer Reconciliation, Pawn Reports, Safe Cash Count, Credit Card Slip Totals) & Monitoring Merchandise in the Backroom, Clienteling & Sales Promotion, Updating & Changing Marketing/Advertisement Material, Meeting & Superseding Sales Goals, Organizing /Monitoring Inventory & Equipment, Receiving & Sending Shipments of Product, Organizing Bills & Service Invoices, Making the Office Pristine,Answering the Phone, Product Knowledge, Staff Meetings, Customer Service Issues, Bank Deposits, Cash Exchanges, Gold Sales & Organizing Store Paperwork.
Atlas Sign Industries 03/2011 - 06/2014
Accounts Billing Specialist / Command Center
Customer Service Issues, Finalized Document Procurement, Database Maintenance, Drafting Spreadsheets, Sending Faxes, Applying for Permits, Making Quality Control Calls, Communicating With Contractors, Communicating With Property Managers, Communicating With Vendors, Quoting Services Completed for Billing Approval, Receiving & Shipping Invoices, Creating & Completing Billing Packets, Opening Job Orders in Database for PM’s, Close Out Jobs in System.
Swarovski North America 10/2008 – 09/2011
Key Holder / Sales Associate
Visual Merchandising, Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Meeting & Superseding Sales Goals, Meeting Conversion Rates, Organizing Inventory, Receiving & Sending Shipments of Product, Organizing In-store Client Events, Obtaining New Memberships, Making the Store Pristine, Opening Store Procedures, Closing Store Procedures, Checking Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues, Bank Deposits & Cash Drawer Exchanges.
Retail Brand Alliance 10/2004 – 12/2006
Key Holder / Sales Supervisor
Visual Merchandising, Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Meeting & Superseding Sales Goals, Meeting Conversion Rates, Organizing Inventory, Receiving & Sending Shipments of Product, Organizing In-store Client Events, Obtaining New Memberships, Making the Store Pristine, Opening Store Procedures, Closing Store Procedures, Checking Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues, Bank Deposits & Cash Drawer Exchanges.
TruGreen Chemlawn 02/2004 – 10/2004
Key Holder / Sales Auditor
Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Tracking Sales Goals & Achievements, Tracking Conversion Rates, Organizing Informational Pamphlets, Recording Phone Conversations of Service Agreements, Organizing Sales Records, Obtaining New Service Accounts & PrePayments, Making the Store Pristine, Opening Store Procedures, Closing Store Procedures, Checking
Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues.
The Bombay Company 08/2003 - 04/2004
Sales Associate
Visual Merchandising, Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Meeting & Superseding Sales Goals, Meeting Conversion Rates, Organizing Inventory, Receiving & Sending Shipments of Product, Opening Credit Card Accounts, Organizing In-store Client Events, Obtaining New Memberships, Making the Store Pristine/Visual Merchandising, Patch & Paint, Interior Decorating, Furniture Assembly, Opening Store Procedures, Closing Store Procedures, Checking Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues, Bank Deposit Preparation.
Bru’s Room Sports Bar & Grille 05/2002 – 04/2003
Food Runner/ Expo/ Hostess
Greet Tables & Guests, Answer the Phone, Ring Up To Go Orders, Prepare To Go Orders, Prepare Sauces, Roll silverware, Make Pizzas, Make Soup, Take Food to Correct Tables, Monitor Ticket Times, Keep Managers Informed Of Bad Food Service Or Unhappy Customers, Take Extra Requested Items Out To Tables Or Tell Servers To Do So, Sweep The Line, Wipe The Line, Set Up & Break Down Expo Window Station & Clean Kitchen As Needed.
Mid Town Imaging 10/1998 – 09/2001
Office Assistant / Billing Department Clerk
Medical Office Insurance Billing, Data Entry, & Patient Paperwork Filing, Sending Out Medical Diagnosis Correspondences To Referring Physicians Of Patients, Creating & Completing Patiente Jackets For Storage Filing, Call Patients to Verify Their Information,Verifying Insurance Coverages & Patient Liabilities for Procedures to Be Rendered, Calling Insurance Companies with Patient Information to Submit Changes to Errors Made on Information Sent on Previous Payment Requests to Receive Payment, Collect the Mail to Be Sent, Collect Mail From Mailbox, Prepare Bank Deposit & Take It to the Bank.
Stephens & Sons Painting 06/1993 – 09/2006
Business Manager & Part Owner / Key Holder / Office Assistant
Opening & Closing the Office & Warehouse, Organizing /Monitoring Paint Inventory & Equipment, Receiving & Sending Shipments of Product, Organizing Bills & Service Invoices, Making the Office & Warehouse Pristine, Checking Voicemails, Having Conference Calls, Product Knowledge, Staff Meetings, Customer Service Issues, Payroll Timesheet Entry, Blueprint Delivery & Pickup.
Education
Florida Atlantic University Fall 2016 – Current Junior
Healthcare Administration, French Literature & Art Minors
PALM BEACH STATE COLLEGE ? Spring 2004 – Fall 2009 ASSOCIATE IN ARTS DEGREE
PALM BEACH STATE COLLEGE August 2018 - December 2018
REAL ESTATE SALES ASSOCIATE
Skills
I can proficiently use either Windows software or a Mac. I’m reliable, honest, punctual, and organized. I can type 40 words a minute. I'm very good at decorating and visual merchandising. I am good at converting guests into customers. I can help suggest new marketing ideas and business promotions to increase business revenue. I am self motivated and driven to succeed. I am friendly and approachable to customers. I am also great at resolving customer service issues
and complaints cordially.
Objective
To find a work environment that is well suited for my enumerable talents, personality, and ability to get the job done efficiently and accurately. I have experience in many professional backgrounds. I quickly adapt to new work environments and look forward to a new professional opportunity.
Experience
Real Estate Investment 05/2012 -Current
Self Employment
Owning real estate property and effectively leasing it for profit. Managing that property for the tenant in every aspect. Collecting rental monies and paying the property bills. Any other tasks needed to keep tenants happy and safe.
Gator Guns & Pawn 10/1997 – December 2017
Business Manager & Part Owner / Key Holder / Cashier / Pawn Clerk
Opening & Closing Store Procedures (Cash Drawer Reconciliation, Pawn Reports, Safe Cash Count, Credit Card Slip Totals) & Monitoring Merchandise in the Backroom, Clienteling & Sales Promotion, Updating & Changing Marketing/Advertisement Material, Meeting & Superseding Sales Goals, Organizing /Monitoring Inventory & Equipment, Receiving & Sending Shipments of Product, Organizing Bills & Service Invoices, Making the Office Pristine,Answering the Phone, Product Knowledge, Staff Meetings, Customer Service Issues, Bank Deposits, Cash Exchanges, Gold Sales & Organizing Store Paperwork.
Atlas Sign Industries 03/2011 - 06/2014
Accounts Billing Specialist / Command Center
Customer Service Issues, Finalized Document Procurement, Database Maintenance, Drafting Spreadsheets, Sending Faxes, Applying for Permits, Making Quality Control Calls, Communicating With Contractors, Communicating With Property Managers, Communicating With Vendors, Quoting Services Completed for Billing Approval, Receiving & Shipping Invoices, Creating & Completing Billing Packets, Opening Job Orders in Database for PM’s, Close Out Jobs in System.
Swarovski North America 10/2008 – 09/2011
Key Holder / Sales Associate
Visual Merchandising, Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Meeting & Superseding Sales Goals, Meeting Conversion Rates, Organizing Inventory, Receiving & Sending Shipments of Product, Organizing In-store Client Events, Obtaining New Memberships, Making the Store Pristine, Opening Store Procedures, Closing Store Procedures, Checking Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues, Bank Deposits & Cash Drawer Exchanges.
Retail Brand Alliance 10/2004 – 12/2006
Key Holder / Sales Supervisor
Visual Merchandising, Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Meeting & Superseding Sales Goals, Meeting Conversion Rates, Organizing Inventory, Receiving & Sending Shipments of Product, Organizing In-store Client Events, Obtaining New Memberships, Making the Store Pristine, Opening Store Procedures, Closing Store Procedures, Checking Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues, Bank Deposits & Cash Drawer Exchanges.
TruGreen Chemlawn 02/2004 – 10/2004
Key Holder / Sales Auditor
Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Tracking Sales Goals & Achievements, Tracking Conversion Rates, Organizing Informational Pamphlets, Recording Phone Conversations of Service Agreements, Organizing Sales Records, Obtaining New Service Accounts & PrePayments, Making the Store Pristine, Opening Store Procedures, Closing Store Procedures, Checking
Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues.
The Bombay Company 08/2003 - 04/2004
Sales Associate
Visual Merchandising, Clienteling & Sales Promotion, Updating & Changing Marketing Graphics, Meeting & Superseding Sales Goals, Meeting Conversion Rates, Organizing Inventory, Receiving & Sending Shipments of Product, Opening Credit Card Accounts, Organizing In-store Client Events, Obtaining New Memberships, Making the Store Pristine/Visual Merchandising, Patch & Paint, Interior Decorating, Furniture Assembly, Opening Store Procedures, Closing Store Procedures, Checking Voicemails, Conference Calls, Product Knowledge, Store Meetings, Customer Service Issues, Bank Deposit Preparation.
Bru’s Room Sports Bar & Grille 05/2002 – 04/2003
Food Runner/ Expo/ Hostess
Greet Tables & Guests, Answer the Phone, Ring Up To Go Orders, Prepare To Go Orders, Prepare Sauces, Roll silverware, Make Pizzas, Make Soup, Take Food to Correct Tables, Monitor Ticket Times, Keep Managers Informed Of Bad Food Service Or Unhappy Customers, Take Extra Requested Items Out To Tables Or Tell Servers To Do So, Sweep The Line, Wipe The Line, Set Up & Break Down Expo Window Station & Clean Kitchen As Needed.
Mid Town Imaging 10/1998 – 09/2001
Office Assistant / Billing Department Clerk
Medical Office Insurance Billing, Data Entry, & Patient Paperwork Filing, Sending Out Medical Diagnosis Correspondences To Referring Physicians Of Patients, Creating & Completing Patiente Jackets For Storage Filing, Call Patients to Verify Their Information,Verifying Insurance Coverages & Patient Liabilities for Procedures to Be Rendered, Calling Insurance Companies with Patient Information to Submit Changes to Errors Made on Information Sent on Previous Payment Requests to Receive Payment, Collect the Mail to Be Sent, Collect Mail From Mailbox, Prepare Bank Deposit & Take It to the Bank.
Stephens & Sons Painting 06/1993 – 09/2006
Business Manager & Part Owner / Key Holder / Office Assistant
Opening & Closing the Office & Warehouse, Organizing /Monitoring Paint Inventory & Equipment, Receiving & Sending Shipments of Product, Organizing Bills & Service Invoices, Making the Office & Warehouse Pristine, Checking Voicemails, Having Conference Calls, Product Knowledge, Staff Meetings, Customer Service Issues, Payroll Timesheet Entry, Blueprint Delivery & Pickup.
Education
Florida Atlantic University Fall 2016 – Current Junior
Healthcare Administration, French Literature & Art Minors
PALM BEACH STATE COLLEGE ? Spring 2004 – Fall 2009 ASSOCIATE IN ARTS DEGREE
PALM BEACH STATE COLLEGE August 2018 - December 2018
REAL ESTATE SALES ASSOCIATE
Skills
I can proficiently use either Windows software or a Mac. I’m reliable, honest, punctual, and organized. I can type 40 words a minute. I'm very good at decorating and visual merchandising. I am good at converting guests into customers. I can help suggest new marketing ideas and business promotions to increase business revenue. I am self motivated and driven to succeed. I am friendly and approachable to customers. I am also great at resolving customer service issues
and complaints cordially.