Bouziane, J. Resume
EDUCATION
Mullen High school, Denver, co high school diploma, 2016
Metropolitan State University of Denver Anticipated 2020
EXPERIENCE
Front desk, The Curtis Hotel, Alexis Esquivel Aug 2018- Current
Working well under pressure and maintaining a consistently pleasant and professional personality when communicating with the public
Diligently prepares daily paperwork to retrieve information in a timely manner
Verifies that personal payment information on guest accounts is accurate and complete
Provides detailed information on the surrounding area for the guest to make arrangements
Front Desk, YMCA of the Rockies; Jon Goldman May 2018-Aug 2018
Greeted and welcome guests in a courteous and professional manner
Managed guest arrivals, including processing payment, noting requests, and issuing room keys
Balanced all cash for the day and other miscellaneous charges
Assistant Manager, Francescas; Reanna ulibarri Dec 2017-May 2018
Implemented critical thinking skills regarding customers, staff, and inventory needs
Developed a team that properly reflects the values of the brand and motivated associates to meet sales goals
Proactively sought out customers in order to achieve satisfaction
skills
Excellent customer service as demonstrated by four years of retail experience and three of hospitality
Ability to successfully manage and develop a team due to three years of management experience
Utilizes critical thinking skills in order to navigate different customer needs
Accolades
Superstar of the Year -The Curtis Hotel 2020
references
Alexis Esquivel ------------ ------------
Jon Goldman ------------x1007 ------------
Reanna Ulibarri ------------ ------------
EDUCATION
Mullen High school, Denver, co high school diploma, 2016
Metropolitan State University of Denver Anticipated 2020
EXPERIENCE
Front desk, The Curtis Hotel, Alexis Esquivel Aug 2018- Current
Working well under pressure and maintaining a consistently pleasant and professional personality when communicating with the public
Diligently prepares daily paperwork to retrieve information in a timely manner
Verifies that personal payment information on guest accounts is accurate and complete
Provides detailed information on the surrounding area for the guest to make arrangements
Front Desk, YMCA of the Rockies; Jon Goldman May 2018-Aug 2018
Greeted and welcome guests in a courteous and professional manner
Managed guest arrivals, including processing payment, noting requests, and issuing room keys
Balanced all cash for the day and other miscellaneous charges
Assistant Manager, Francescas; Reanna ulibarri Dec 2017-May 2018
Implemented critical thinking skills regarding customers, staff, and inventory needs
Developed a team that properly reflects the values of the brand and motivated associates to meet sales goals
Proactively sought out customers in order to achieve satisfaction
skills
Excellent customer service as demonstrated by four years of retail experience and three of hospitality
Ability to successfully manage and develop a team due to three years of management experience
Utilizes critical thinking skills in order to navigate different customer needs
Accolades
Superstar of the Year -The Curtis Hotel 2020
references
Alexis Esquivel ------------ ------------
Jon Goldman ------------x1007 ------------
Reanna Ulibarri ------------ ------------