BMorgan Resume
BRIANNE MORGAN
FUQUAY-VARINA, NC ------------ ------------
Special Skills and Qualifications
• Outstanding project management, customer service and administrative skills.
• Extensive experience with set up, execution and monitoring of customer accounts and projects.
• Master of Science graduate with solid organizational and team work skills.
Education
Thunderbird School of Global Management December 2010
Phoenix, AZ, USA
MS in Global Management
Bennington College June 2008
Bennington, VT USA
BA in Liberal Arts/Concentration in French Language
Professional Experience
Linguistic Project Manager (temp-hire opportunity)
March 2019-April 2019
Verasci – Durham, NC
• Manage assigned projects from initiation to client delivery and monitor and control projects’ status ensuring timely delivery within established budget.
• Establish and maintain excellent relationships with linguists as well as ensuring smooth and professional client communication. Perform quality checks at various stages of process to ensure quality and accuracy and compliance with NCTL standards.
• Prepare and maintain project documentation as well as update customer databases accordingly.
Aerospace Division Project Manager
August 2018-December 2018
DQS, Inc. – Chicago, IL (remote position)
• Provide pre and post audit support including verification of auditor paperwork, audit and technical review tracking and preparation of monthly reports as needed.
• Manage select Aerospace clients, coordinate with internal resources to resolve customer issues and identify additional opportunities, document all client communication and manage client database (internal and OASIS database)
• Confirm and schedule audit dates, coordinate timelines, plan training schedules. Distribute auditor schedules on a weekly basis.
Quality Systems Division Project Manager
January 2016-July 2018
TUV USA, Inc. - Salem, NH
• Manage daily email and telephone communication with clients and auditors.
• Develop quotations and contracts and issue audit assignments and projected schedules as well as train other employees on office procedures.
• Maintain customer database (internal and OASIS), monitor auditor schedules, completion of assignments and issue quality management system certificates
Client Relations Associate (temp to hire opportunity)
August 2014-September 2014
Zwicker and Associates-Andover, MA
• Contacted clients for account inquires and requests on a daily basis.
• Managed all calendar based, client related conference calls regarding processes, updates, goals, etc.
• Administrated/regulated client conference calls and circulated call minutes to the internal staff to inform departments of deliverables and new processes that were implemented.
Sales and Marketing Research Assistant
March 2013-December 2013
UFP Technologies-Georgetown, MA
• Find the appropriate contacts for Inside Sales to contact in various product campaigns.
• Run various marketing campaigns in Medical, Aerospace and Defense and Automotive industries.
• Write and upload information blogs to the UFP website.
Driver Qualification Project Assistant
September 2012-December 2012
Airgas East-Salem, NH
• Completed database management for all active drivers
• Organized 450 driver files to be sent out and scanned at the Cleveland, OH plant.
• Developed quick assessment skills to produce files in a timely manner while also remaining detail-oriented.
Marketing Data Analyst
August 2011 to October 2011
Swimfish Consulting – North Andover, MA
• Analyzed client relationship management data in response to marketing initiatives.
• Collected, reviewed, and input marketing data such as customer information and demographics and audit output results.
• Assisted in creating marketing campaigns, tracking and analyzing results to adjust marketing initiatives going forward.
BRIANNE MORGAN
FUQUAY-VARINA, NC ------------ ------------
Special Skills and Qualifications
• Outstanding project management, customer service and administrative skills.
• Extensive experience with set up, execution and monitoring of customer accounts and projects.
• Master of Science graduate with solid organizational and team work skills.
Education
Thunderbird School of Global Management December 2010
Phoenix, AZ, USA
MS in Global Management
Bennington College June 2008
Bennington, VT USA
BA in Liberal Arts/Concentration in French Language
Professional Experience
Linguistic Project Manager (temp-hire opportunity)
March 2019-April 2019
Verasci – Durham, NC
• Manage assigned projects from initiation to client delivery and monitor and control projects’ status ensuring timely delivery within established budget.
• Establish and maintain excellent relationships with linguists as well as ensuring smooth and professional client communication. Perform quality checks at various stages of process to ensure quality and accuracy and compliance with NCTL standards.
• Prepare and maintain project documentation as well as update customer databases accordingly.
Aerospace Division Project Manager
August 2018-December 2018
DQS, Inc. – Chicago, IL (remote position)
• Provide pre and post audit support including verification of auditor paperwork, audit and technical review tracking and preparation of monthly reports as needed.
• Manage select Aerospace clients, coordinate with internal resources to resolve customer issues and identify additional opportunities, document all client communication and manage client database (internal and OASIS database)
• Confirm and schedule audit dates, coordinate timelines, plan training schedules. Distribute auditor schedules on a weekly basis.
Quality Systems Division Project Manager
January 2016-July 2018
TUV USA, Inc. - Salem, NH
• Manage daily email and telephone communication with clients and auditors.
• Develop quotations and contracts and issue audit assignments and projected schedules as well as train other employees on office procedures.
• Maintain customer database (internal and OASIS), monitor auditor schedules, completion of assignments and issue quality management system certificates
Client Relations Associate (temp to hire opportunity)
August 2014-September 2014
Zwicker and Associates-Andover, MA
• Contacted clients for account inquires and requests on a daily basis.
• Managed all calendar based, client related conference calls regarding processes, updates, goals, etc.
• Administrated/regulated client conference calls and circulated call minutes to the internal staff to inform departments of deliverables and new processes that were implemented.
Sales and Marketing Research Assistant
March 2013-December 2013
UFP Technologies-Georgetown, MA
• Find the appropriate contacts for Inside Sales to contact in various product campaigns.
• Run various marketing campaigns in Medical, Aerospace and Defense and Automotive industries.
• Write and upload information blogs to the UFP website.
Driver Qualification Project Assistant
September 2012-December 2012
Airgas East-Salem, NH
• Completed database management for all active drivers
• Organized 450 driver files to be sent out and scanned at the Cleveland, OH plant.
• Developed quick assessment skills to produce files in a timely manner while also remaining detail-oriented.
Marketing Data Analyst
August 2011 to October 2011
Swimfish Consulting – North Andover, MA
• Analyzed client relationship management data in response to marketing initiatives.
• Collected, reviewed, and input marketing data such as customer information and demographics and audit output results.
• Assisted in creating marketing campaigns, tracking and analyzing results to adjust marketing initiatives going forward.