Bjorn Scarseth
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Bjorn Scarseth

Objective:
My objective in the work I do is to make a difference in someone’s life. This is accomplished using the tools given me through experience and my own personal life.
2019
KeyBank, Stanwood, Washington, KeyBank, Everett, Washington, KeyBank, Mukilteo, Washington
? 2010 Signature Circle winner; 2011 Employee Engagement team member
? Develop and deepen client relationships with line of business partners
? Diligently work with current and prospective clients to listen for and identify needs
? Open all deposit accounts and enter and manage the process of loans and lines of credit
? Address and resolve any customer service issues
? Coach other staff members on products, identifying customer needs and sales process
? Collaborate with area leadership to implement programs and enhance performance
? Manage daily, weekly, monthly and quarterly sales goals and audits
Financial Services Representative
? September 2005 - September 2006
Verizon Wireless, Bellevue, Washington
? Made and received calls on past due accounts
? Addressed and resolved any client issues
? Advised customers on benefits of paying their bill and creating a payment plan
? Worked with other staff members to teach best practices of calls
? Attended workshops for top performers
Banker
?
January-August 2004
US Bank, Issaquah, Washington
? Assisted customers with deposits and withdraws
? Reviewed customer needs and sold lending and deposit products as appropriate
? Tracked sales for the branch and motivated the team with incentives

? Addressed and resolved any customer service issues Experiment Disassembly/Assembly
Redmond Plasma Physics Lab, Redmond, Washington
? Assisted in the construction of the new experiment
? Machined parts as necessary
? Actively participated in inter-staff relations
? Problem solved and presented new design ideas when necessary
Phase Two Representative Panel, At Large Member? ELCA Churchwide Office, Chicago, Illinois
?June 2004-October 2004
May 2004, September 2004 ? Utilized personal past research of young adult ministry to speak towards the ELCA restructure process
? Represented young adults across the ELCA
? Participated in an intensive two-day meeting
Student Council Graduation Co-Representative? Trinity Lutheran College, Issaquah, Washington
? Handled the budget for the Graduation Representative position
? Delegated tasks, organized activities, and facilitated events
September 2003-June 2004
January-March 2004
September 2002-June 2003
Intern with young adult ministry
?
ELCA Churchwide Office, Chicago, Illinois
? Examined young adult ministry through the churchwide office
? Researched young adult ministry practices
? Developed new strategy proposal for young adult ministry
? Presented proposed ministry strategy to the Assistant to the Bishop
Resident Assistant?
Trinity Lutheran College, Issaquah, Washington
? Promoted a positive living atmosphere for students
? Motivated floor members to increase their spiritual life
? Organized weekly activities
? Facilitated adherence to school policies and mediated to resolve interpersonal conflicts
Student Ambassador? September 2001-June 2002 Trinity Lutheran College, Issaquah, Washington
? Promoted Trinity to students and parents through phone calls and campus visits
? Represented the college at events
Activities:
C.R.E.W.? February 2007 Rebuilding homes for families affected by Hurricane Wilma, Clewiston, Florida
? ? September 2000-June 2001 December-March 1999, 2000, 2001, 2002
Touring Ensemble?
Six person touring choir that also promoted the college, Trinity Lutheran College, Issaquah, Washington
King’sPlayers
?
A group of faith-oriented people putting on community theater productions, Shoreline, Washington
Yakima Valley Habitat for Humanity? August 1996-2002 Volunteer to build houses for low income families, Wooden Cross Lutheran Church, Woodinville, Washington