Bethany Lindsay
BETHANY LINDSAY
5420 Wrangler Drive | Fontana, CA 92336 | ------------ | ------------
OBJECTIVE
Dedicated to offering exceptional assistance to team members and clients.
EDUCATION
Psychology AA for transfer
Chaffey Community College May 2020
� Member of The International Honors Society, Phi Theta Kappa
� Dean�s list, Spring 2017
� Chaffey Baccalaureate Cumulative GPA 3.813
� Transferring to a four-year university in the fall of 2020
SKILLS & ABILITIES
� Shorthand writing
� Multi-line telephone systems
� Correspondence distribution
� Customer and client relations
� Professional demeanor
� Documentation and reporting
� Office administration
� Organization skills
� Verbal and written communication
� Memorization and recall
� Punctual
� Personable and outgoing
� Time management
� Mail handling
� Multitasking strengths
EXPERIENCE
Receptionist
Dennis Eash & Associates Tax Office- Upland, CA 12/2018 to 04/2019
� Assisted in administrative duties for office team, including making phone calls, copies and double-checking tax forms before e-filing
� Scheduled and confirmed appointments and meetings for Registered Tax Preparers
� Corresponded with clients through email, telephone, and mail
� Welcomed all customers with a friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
� Collected tax preparation payments from clients and updated account balances
� Collected and distributed messages to team members and managers to support open communication and high customer service
� Directed incoming calls to internal personnel and departments, routing to best qualified entity to respond to callers� needs
� Filing client files
Special Orders Assistant
The Jewelry Exchange- Tustin, CA 11/2007 to 03/2009
� Provided excellent customer service in a fast-paced professional environment
� Worked directly with several jewelry vendors
� Prepared Purchase Orders
� Prepared spreadsheets for all customer orders
� Preformed various administrative functions, including filing paperwork, answering high volume multiline phones, emails, and faxing orders
� Handled all customer layaways
� Preparer repair orders for customers
� Handled transaction and high payment amounts
� Scanned inventory monthly
BETHANY LINDSAY
5420 Wrangler Drive | Fontana, CA 92336 | ------------ | ------------
OBJECTIVE
Dedicated to offering exceptional assistance to team members and clients.
EDUCATION
Psychology AA for transfer
Chaffey Community College May 2020
� Member of The International Honors Society, Phi Theta Kappa
� Dean�s list, Spring 2017
� Chaffey Baccalaureate Cumulative GPA 3.813
� Transferring to a four-year university in the fall of 2020
SKILLS & ABILITIES
� Shorthand writing
� Multi-line telephone systems
� Correspondence distribution
� Customer and client relations
� Professional demeanor
� Documentation and reporting
� Office administration
� Organization skills
� Verbal and written communication
� Memorization and recall
� Punctual
� Personable and outgoing
� Time management
� Mail handling
� Multitasking strengths
EXPERIENCE
Receptionist
Dennis Eash & Associates Tax Office- Upland, CA 12/2018 to 04/2019
� Assisted in administrative duties for office team, including making phone calls, copies and double-checking tax forms before e-filing
� Scheduled and confirmed appointments and meetings for Registered Tax Preparers
� Corresponded with clients through email, telephone, and mail
� Welcomed all customers with a friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
� Collected tax preparation payments from clients and updated account balances
� Collected and distributed messages to team members and managers to support open communication and high customer service
� Directed incoming calls to internal personnel and departments, routing to best qualified entity to respond to callers� needs
� Filing client files
Special Orders Assistant
The Jewelry Exchange- Tustin, CA 11/2007 to 03/2009
� Provided excellent customer service in a fast-paced professional environment
� Worked directly with several jewelry vendors
� Prepared Purchase Orders
� Prepared spreadsheets for all customer orders
� Preformed various administrative functions, including filing paperwork, answering high volume multiline phones, emails, and faxing orders
� Handled all customer layaways
� Preparer repair orders for customers
� Handled transaction and high payment amounts
� Scanned inventory monthly