Bernice Du Resume
Bernice Du
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Qualifications: American Financial Network Corporate Office (Brea, CA)
Communicate with others effectively and efficiently as part of the HR department
Experience with HR onboarding, verification of employment, and offer letters
Data entry clerk for accounting with check logs updated daily
Works closely with banks, title agencies, and borrowers to ensure budget amounts
Strength in public speaking including powerpoint presentations to pitch new and creative ideas
Able to work directly with clients, borrowers, investors, and loan officers to discuss ideas and present solutions
Patient and understanding of customers needs to ensure the best customer service experience
Passionate about the line of work in the business industry to better focus and achieve goals
Technology savvy (Microsoft word, Excel, Adobe Creative Cloud, Prezi, etc.)
Multilingual, fluent speaker of Mandarin, Cantonese, and English
Education:
Graduate of Diamond Bar High School
Currently studying Business Management at Cal State Fullerton with a minor in Human Resources
Average GPA throughout high school: 3.5
Average GPA at Cal State Fullerton (GED 3 years): 3.0
Experience:
Associate with managerial duties at JCPenney which includes two years of customer service experience
Experience with cash registers, in store/ online returns, customer service, in-store greeter, closing shifts which included cash register count and money responsibilities
Human Resources Receptionist at American Financial Network (corporate office) in Brea, CA
Retail Sales Associate: (2016-2018)
Dealt directly with customers, assisted with online orders, returns, and purchases
Suggest compromises for unfulfilled customers to ensure their satisfaction
Cleaned fitting rooms to ensure a safe environment and collaborated with loss prevention
Responsible for money, checks, and many other transactions
Maintained a clean facility
Team player and role model for new employees
Trained new team members and offered assistance when needed
American Financial Network Experience: (2018-2019)
Assisted borrowers with the refinance of property
Worked closely with underwriters and loan officers
Worked with 100+ employees as a human resources assistant
Close relations with the legal department when necessary
Accounting experience with various forms of payment all organized into Excel Spreadsheet
Bernice Du
------------
------------
Qualifications: American Financial Network Corporate Office (Brea, CA)
Communicate with others effectively and efficiently as part of the HR department
Experience with HR onboarding, verification of employment, and offer letters
Data entry clerk for accounting with check logs updated daily
Works closely with banks, title agencies, and borrowers to ensure budget amounts
Strength in public speaking including powerpoint presentations to pitch new and creative ideas
Able to work directly with clients, borrowers, investors, and loan officers to discuss ideas and present solutions
Patient and understanding of customers needs to ensure the best customer service experience
Passionate about the line of work in the business industry to better focus and achieve goals
Technology savvy (Microsoft word, Excel, Adobe Creative Cloud, Prezi, etc.)
Multilingual, fluent speaker of Mandarin, Cantonese, and English
Education:
Graduate of Diamond Bar High School
Currently studying Business Management at Cal State Fullerton with a minor in Human Resources
Average GPA throughout high school: 3.5
Average GPA at Cal State Fullerton (GED 3 years): 3.0
Experience:
Associate with managerial duties at JCPenney which includes two years of customer service experience
Experience with cash registers, in store/ online returns, customer service, in-store greeter, closing shifts which included cash register count and money responsibilities
Human Resources Receptionist at American Financial Network (corporate office) in Brea, CA
Retail Sales Associate: (2016-2018)
Dealt directly with customers, assisted with online orders, returns, and purchases
Suggest compromises for unfulfilled customers to ensure their satisfaction
Cleaned fitting rooms to ensure a safe environment and collaborated with loss prevention
Responsible for money, checks, and many other transactions
Maintained a clean facility
Team player and role model for new employees
Trained new team members and offered assistance when needed
American Financial Network Experience: (2018-2019)
Assisted borrowers with the refinance of property
Worked closely with underwriters and loan officers
Worked with 100+ employees as a human resources assistant
Close relations with the legal department when necessary
Accounting experience with various forms of payment all organized into Excel Spreadsheet