BA English
Kayla Dix
Phone:------------2
Email: ------------
I am a dynamic graduate with a Bachelor of Arts degree in English from Brunel University. I pride myself on being creative, attentive and, above all, optimistic. Through my range of working and social experiences I continue to develop strong communication skills; I respond admirably to instructions and criticisms whilst consistently working to the best of my ability. I have an ardour for the Arts, in the forms of literature, fashion and music, which I feel aid my creativity and drive.
Education
Brunel University – September 2015 - July 2018
o BA English – Upper Second Class Honours (2.1)
Princes Risborough School Sixth Form – September 2013 – July 2015
- A-Level English Literature – B
- A-Level Media Studies – B
- A-Level Business Studies – Distinction*
Princes Risborough School – September 2008 - July 2013
- GCSE English Literature – B
- GCSE English Language- A
- GCSE Maths – B
- Science – C
- GCSE Textiles – C
- GCSE Geography – C
Employment History
Sarah Kaye Representation, South Kensington
Trainee Booker/ Admin Assistant
March 2019 – March 2019
At Sarah Kaye Representation I worked with them in a support role for a short period of time. My main duties were as follows:
- Conversing with photographers and stylists about upcoming projects and shoots.
- Organisation between clients and photographers/stylists, booking accommodation, couriers etc.
- Drawing up contracts, quotes and invoices.
- Organising photographic equipment.
- E-commerce website management – editing and uploading photographs and written content to the website, as well as social media.
Ralph & Russo, South Kensington
Atelier Support Intern
February 2019 – February 2019
I worked with Ralph & Russo as a support intern in their Haute Couture Atelier. My main duties were as follows:
- Supporting the seamstresses, embroiderers and pattern cutters with any issues or requirements.
- Packing garments and stitching equipment for trips.
- Cutting, measuring and organising fabrics and trims.
- General tidying and help around the Atelier.
Bucks New University, High Wycombe
Customer Service Advisor
October 2018 – January 2019
At Bucks New University I acted as a front of house role for the entire institution, aiding visitors, students and in-house departments alike.
My mains duties were as follows:
- Provide any and all information to those who require it, as well as further assistance where required.
- Organising general and individual calendars and appointments across the university.
- Maintaining and carrying out strict rules and protocols for visitors, parking restrictions and security measures.
- Answering calls from the main switchboard for the university and transferring them to the relevant individuals
- Attending weekly operational meetings with other departments of the university to ensure there is a clarity to all corresponding events throughout the upcoming week.
Pandora, Uxbridge
Sales Assistant
June 2017 – August 2017
At Pandora I worked as a Sales Assistant, assisting customers with purchases and any issues that arose.
My main duties were as follows:
- Consistently providing exceptional customer service
- Maintaining high standards throughout the store, in terms of cleanliness, organisation and stock consistency.
- Being considerate and empathetic, not prioritising a sale over a genuine understanding with a client.
Tiffany & Company, Sloane Square
Seasonal Sales Professional
November 2016 – January 2017
At Tiffany & Co. I worked as a Seasonal Sales Professional over the Christmas period in their Sloane Square store. In this role I undertook rigorous training at The Shard for specific history, product and business details of the renowned company.
My main duties were as follows:
- Providing consistently exceptional service to clients from a wide variety of backgrounds and countries.
- Liaising with external companies related to Tiffany & Co., as well as the various stores across the UK where necessary.
- Maintaining exceptionally high standards and organisation throughout the store.
- Learning and keeping up to date with new launches, popular product ranges and all marketing campaigns.
- Ensure the sense of security never fluctuated throughout the store due to the high value of the goods within.
Brunel University London, Uxbridge
Clearing Call Centre Operator
August 2016 – August 2016
In this role I worked the Clearing period for Universities following the release of A-Level results.
My main duties were as follows:
- Answering calls from the main switchboard as the first point of reference for potential students, maintaining an excellent phone manner.
- Ensuring a consistent level of understanding and empathy when conversing with, often emotional and stressed, students
- Gaining any and all necessary information from the students in order to direct them to the next steps that were relevant to each individual
- This employment opportunity was a guaranteed 3 days of work with a further 4 days for a limited number of individuals who impressed the employers; I was kept on for the full week
Next, High Wycombe
Sales Consultant
February 2015 – September 2015
I worked at Next in the Home section of a brand new store, I completed several days of intense training in order to gain the necessary product knowledge.
My main duties were as follows:
- Providing excellent customer service, understanding and taking the necessary amount of time with clients to ensure their needs were specifically met.
- Maintaining high standards and ensuring the store was kept organised and safe.
- Liaising and working in other departments where necessary, thus ensuring I was flexible and adaptable.
Interests and Skills
My main area of interests lies in the realm of ‘The Arts’. Since I was very young I have had an enthralment with the fashion world; from making my own garments to attending any and all fashion related exhibits, talks and performances I can. Intertwined with this is my appreciation of the music and literature realms of the art microcosm; literature influenced my choice of University studies and music encapsulates the majority of my free time.
Along with this I naturally developed a keen fervour for journalism, in print and photographic styles, and writing. These passions can be seen in the creation of my own website in which I write about my interests in the art world. I carry all of these interests with me through visits to museums, overseas travels and even social occasions.
References and any further information available upon request.
Kayla Dix
Phone:------------2
Email: ------------
I am a dynamic graduate with a Bachelor of Arts degree in English from Brunel University. I pride myself on being creative, attentive and, above all, optimistic. Through my range of working and social experiences I continue to develop strong communication skills; I respond admirably to instructions and criticisms whilst consistently working to the best of my ability. I have an ardour for the Arts, in the forms of literature, fashion and music, which I feel aid my creativity and drive.
Education
Brunel University – September 2015 - July 2018
o BA English – Upper Second Class Honours (2.1)
Princes Risborough School Sixth Form – September 2013 – July 2015
- A-Level English Literature – B
- A-Level Media Studies – B
- A-Level Business Studies – Distinction*
Princes Risborough School – September 2008 - July 2013
- GCSE English Literature – B
- GCSE English Language- A
- GCSE Maths – B
- Science – C
- GCSE Textiles – C
- GCSE Geography – C
Employment History
Sarah Kaye Representation, South Kensington
Trainee Booker/ Admin Assistant
March 2019 – March 2019
At Sarah Kaye Representation I worked with them in a support role for a short period of time. My main duties were as follows:
- Conversing with photographers and stylists about upcoming projects and shoots.
- Organisation between clients and photographers/stylists, booking accommodation, couriers etc.
- Drawing up contracts, quotes and invoices.
- Organising photographic equipment.
- E-commerce website management – editing and uploading photographs and written content to the website, as well as social media.
Ralph & Russo, South Kensington
Atelier Support Intern
February 2019 – February 2019
I worked with Ralph & Russo as a support intern in their Haute Couture Atelier. My main duties were as follows:
- Supporting the seamstresses, embroiderers and pattern cutters with any issues or requirements.
- Packing garments and stitching equipment for trips.
- Cutting, measuring and organising fabrics and trims.
- General tidying and help around the Atelier.
Bucks New University, High Wycombe
Customer Service Advisor
October 2018 – January 2019
At Bucks New University I acted as a front of house role for the entire institution, aiding visitors, students and in-house departments alike.
My mains duties were as follows:
- Provide any and all information to those who require it, as well as further assistance where required.
- Organising general and individual calendars and appointments across the university.
- Maintaining and carrying out strict rules and protocols for visitors, parking restrictions and security measures.
- Answering calls from the main switchboard for the university and transferring them to the relevant individuals
- Attending weekly operational meetings with other departments of the university to ensure there is a clarity to all corresponding events throughout the upcoming week.
Pandora, Uxbridge
Sales Assistant
June 2017 – August 2017
At Pandora I worked as a Sales Assistant, assisting customers with purchases and any issues that arose.
My main duties were as follows:
- Consistently providing exceptional customer service
- Maintaining high standards throughout the store, in terms of cleanliness, organisation and stock consistency.
- Being considerate and empathetic, not prioritising a sale over a genuine understanding with a client.
Tiffany & Company, Sloane Square
Seasonal Sales Professional
November 2016 – January 2017
At Tiffany & Co. I worked as a Seasonal Sales Professional over the Christmas period in their Sloane Square store. In this role I undertook rigorous training at The Shard for specific history, product and business details of the renowned company.
My main duties were as follows:
- Providing consistently exceptional service to clients from a wide variety of backgrounds and countries.
- Liaising with external companies related to Tiffany & Co., as well as the various stores across the UK where necessary.
- Maintaining exceptionally high standards and organisation throughout the store.
- Learning and keeping up to date with new launches, popular product ranges and all marketing campaigns.
- Ensure the sense of security never fluctuated throughout the store due to the high value of the goods within.
Brunel University London, Uxbridge
Clearing Call Centre Operator
August 2016 – August 2016
In this role I worked the Clearing period for Universities following the release of A-Level results.
My main duties were as follows:
- Answering calls from the main switchboard as the first point of reference for potential students, maintaining an excellent phone manner.
- Ensuring a consistent level of understanding and empathy when conversing with, often emotional and stressed, students
- Gaining any and all necessary information from the students in order to direct them to the next steps that were relevant to each individual
- This employment opportunity was a guaranteed 3 days of work with a further 4 days for a limited number of individuals who impressed the employers; I was kept on for the full week
Next, High Wycombe
Sales Consultant
February 2015 – September 2015
I worked at Next in the Home section of a brand new store, I completed several days of intense training in order to gain the necessary product knowledge.
My main duties were as follows:
- Providing excellent customer service, understanding and taking the necessary amount of time with clients to ensure their needs were specifically met.
- Maintaining high standards and ensuring the store was kept organised and safe.
- Liaising and working in other departments where necessary, thus ensuring I was flexible and adaptable.
Interests and Skills
My main area of interests lies in the realm of ‘The Arts’. Since I was very young I have had an enthralment with the fashion world; from making my own garments to attending any and all fashion related exhibits, talks and performances I can. Intertwined with this is my appreciation of the music and literature realms of the art microcosm; literature influenced my choice of University studies and music encapsulates the majority of my free time.
Along with this I naturally developed a keen fervour for journalism, in print and photographic styles, and writing. These passions can be seen in the creation of my own website in which I write about my interests in the art world. I carry all of these interests with me through visits to museums, overseas travels and even social occasions.
References and any further information available upon request.