Available
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Location: Morrisville, NC, USA
University: Chaffey
Major: Psychology

Available

Steven Key
Responsible and Safe Transportation
Morrisville, NC 27560
xxx-xxx-xxxx
xxx-xxx-xxxx
Background in Customer Service, Security, and Transportation. Recently licensed and registered as an EMT. Available for interview. Call or text any time atxxx-xxx-xxxx
Steven Key
Authorized to work in the US for any employer

Work Experience

Delivery Driver
Intersection Logistics - Durham, NC
July 2019 to Present
Courier for Amazon. 9hr routes. Very fast paced. GPS Navigated routes.


EMT-Basic
Health First Transport - Raleigh, NC
July 2019 to Present
Inter-facility Transportation of Patients. Wheel Chair and Stretcher bound. Filling of Patient Care Reports on paper and online through Continuum.emspic.


Tactical Security Officer
AFIMAC Global - Fresno, CA
September 2018 to Present
Strike Response Security.


Delivery Driver
CDS contractor for Amazon - San Diego, CA
November 2017 to September 2018
Amazon delivery 10-15 hrs daily. High energy, physically demanding. Heavy lifting up to 100lb backpack up stairs. Up to 30 miles walking per day. Relocating from San Diego to Rancho Cucamonga.


Van Operator, Medical Transportation
Diamond Transportation - Lorton, VA
January 2017 to October 2017
Transportation of clients with disabilities on Metro Access Van in D.C. Metro area. Safely Operated wheel chair lift multiple times daily. Secured passengers using 7 point restraining system. Long hours, long weeks. Very fulfilling Position. Relocating back to CA.


Tactical Security Officer/Driver /Client Transport
Gettier - Los Angeles, CA
September 2015 to 2016
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Detected suspicious activities and watched for criminal acts and rule infractions. Monitored and authorized entrance and departure of employees and visitors. Circulated among visitors, patrons and employees to preserve order and protect. Alternate sites, Van Driver. Escorted strike workers to and from work site daily.


Sales / marketing
PitBull Energy Products - Empire, CA
2012 to 2013
of Pit Bill Energy products. Direct selling to Store Owners and Chains in the Inland Empire, CA territory. Continually meeting and exceeding sales goals records regularly and on a team of 17 reps. Before layoffs i was vastly expanding and continuing to establish my Inland Empire Territory. Company cut far back on expansions with the blow of government shutdown affecting large government contract that Pit Bull had with AFFES and Naval Exchange. all of the sales team outside of Los Angeles home base, myself included, were laid off in late 2013.


SALES/CUSTOMER SERVICE/ CALL CENTER
Premier Loan Services Upland - Victorville, CA
2010 to 2012
Made outbound and received inbound calls in a call center environment for a loan modification company. Continuously met and or exceeded appointment setting goals. My success led me to be promoted to train new hires on effective appointment setting techniques. Meet and Greet clients arriving for appointments and joined Loan Officer in meetings as required for rapport with clients. Effectively generated leads from existing customers. (Company closed).


Sales Associate
SpectrumGems - Juneau, AK
2010 to 2010
Successfully sold diamonds and other precious stones in busy tourist community Jewelry Store. 14 hour shifts 6 days a week. but my first experience with a travel job and was a ton of fun.


Display Advertizing Account Executive/Call center
Bowtie Inc - Los Angeles, CA
2009 to 2010
Working for America's leading producer of pet and animal magazines I quickly became the sales representative to beat in office competitions for new accounts. I enjoy a challenge and chose to work on both campaigns for Vet Practice News and Pet Product News. I was acknowledged for being a top contributor to the Pet Product News Sales Team and for being the strongest sales producer during the holiday months on the Vet Practice News team.


Outside Sales Representative B2B + Res.
Data Com. (Contractor for Adelphia/Verizon) - Los Angeles, CA
2002 to 2009
D.C.S. - A contractor for Adelphia Cable. Nationwide Territories
Door to door sales of Adelphia Cable and Internet Services. 100% Commission Based


Customer Srvc Call Center // Help Desk Manager
Convergys Corp. for AT&T Long Distance
1999 to 2002
Nationwide
4 years working for Convergys Corp in Killeen Texas, Convergys Corp is responsible for AT&T Long Distance Customer Service Call Centers. In this position I started as a customer service representative for AT&T long distance customers. After 7 months I was promoted to Help Desk Manager. In this position I would be responsible for handling escalated calls from irate customers who wanted to speak to a manager. I would then deescalate the situation and service the customer to the best of my ability while utilizing AT&T billing and customer service policies and procedures.

SECURITY/EMT