Aubrey Hobson Resume
16760 Ronald W Reagan Blvd. Leander, TX 78641 ------------ ------------
University of Idaho, Moscow, Idaho — BS in Psychology and Communications
Innovative individual skilled in operations management known for building instant rapport and crafting solutions that please even the most exacting.
DISCOVERY LAND COMPANY 2015-2018
The Summit Club, Las Vegas, NV — October 2017-April 2018
Member Services Concierge/Retail Coordinator
The main point of contact for all Summit Club questions relative to amenities, rules, fees, and guest policies. Maintain high levels of customer engagement with a focus on member satisfaction and experience.
Responsible for keeping inventory accurate and up to date within the POS system and create an optimal buying environment by frequently promoting the retail floor.
Coordinate reservations and services as requested for members and their guests including but not limited to transportation, dining, and recreational activities.
Assist in the compilation & distribution of a calendar of events for Summit Club and local community and planned member events.
Manage all aspects of a T-Mobile Arena Suite including marketing blasts to membership, ticket reservations, and hosting of events.
Establish and maintain positive, reciprocal relationships with key Executives, businesses, services providers, and other concierge.
Provide assistance as needed to the sales team for contact information and sales tours.
Gozzer Ranch Golf and Lake Club, Harrison, ID — April 2017-October 2017
VIP Transportation and Lodging Coordinator
Organize and oversee all inbound and outbound VIP Transportation for members and guests.
Team leader creating positive workplace. Maintain personal budget by closely managing resources, time and attendance, and staff schedule.
Entertain prospective members by creating a personalized itinerary for their stay and ensuring all needs were met while on property.
Verify residential accommodations were ready for occupancy and arranged for arrival amenities before courteously greeting prospects and VIP guests upon arrival.