Associate Marriage and Family Therapist
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Associate Marriage and Family Therapist

COLETTE CRAIG
CURRICULUM VITAE 1391 Tartan Circle, Placentia, CA 92870,------------, ------------ PROFESSIONAL SUMMARY Associate Marriage and Family Therapist with extensive experience in Cognitive Behavioral Therapy and Trauma Focused Therapy with a deep desire to obtain working knowledge of additional theories. Analytical, great communicator, with a special ability to build trust in a short amount of time. Adept at listening with a unique approach to solutions. Passionate about the identification and ongoing treatment of family, relationship, and mental health issues. SKILLS • Astute observer • Ability to communicate effectively • Effective and empathetic listener • Great analytical skills • Great interpersonal skills • Exude confidentiality • Ability to build trusting relationships • Extensive problem-solving abilities • Able to demonstrate patience EDUCATION
M.A., Marriage and Family Therapy
Hope International University, Fullerton, CA
May 2018
B.S., Business Management
University of Phoenix, Phoenix, AZ
October 2014 AFFILIATIONS Board of Behavioral Sciences, Associate Marriage and Family Therapist, License #112835 American Association for Marriage and Family Therapy, Member, #170576 California Association of Marriage and Family Therapy, Member #136125 Member Delta Kappa Rho Member, MFT Honor Society Member EXPERIENCE
Marriage and Family Therapist, Practicum A Quarter Blue | Orange, CA
April 2017 - June 2018 • Conduct extensive client interviews to determine nature and severity of issues. • Prepare customized treatment plans based on client feedback, professional assessment, and consultations with supervisor and relevant medical professionals. • Apply treatment plans based on clinical knowledge and the clients' needs. • Identify situations of domestic violence, child or elder abuse, or threats to client or others and report to appropriate authorities with immediate report follow up. • Host group counseling sessions for women survivors of sexual and criminal trauma. • Counsel clients to assist in making changes, adjusting to life, and overcoming dependencies.
• Evaluate the effectiveness of treatment programs and modified them in order to adapt to changes in clients' situations. • Guide clients and helped them develop strategies and skills to deal with particular problems. • Maintain confidentiality of files and records related to the treatment of clients. • Maintain detailed reports and files for each client. • Conduct interviews, tests, and observations in order to gather information about clients. • Act as a client advocate in order to resolve crisis situations and coordinate required services. • Work with clients in both group and individual sessions. • Provide recommendations to job assistance programs and other resources in the community.
Project Manager NCompassTrac | Laguna Hills, CA
May 2016 - Current • Manage and maintain monthly client campaigns to include detailed monthly budgets, purchase orders, and invoicing. • Manage vendor ordering, invoicing, and inventorying of client collateral. • Review and analyze monthly client reports for inconsistencies and retraining needs. • Manage special projects for clients and executive management team.
Client Services Manager
MyCustomerData | Aliso Viejo, CA
April 2010 - December 2015 • Manage and maintain monthly client campaigns to include detailed monthly budgets, purchase orders, and invoicing. • Manage vendor ordering, invoicing, and inventorying of client collateral. • Review and analyze monthly client reports for inconsistencies and retraining needs. • Manage special projects for clients and executive management team.
Tradeshow/Events Manager Alacer Corp | Foothill Ranch, CA
August 2008 - March 2010 • Manage all aspects of national tradeshows, including hiring talent, booking venues, ordering marketing materials. • Manage all aspects of national partnerships and sampling events. • Inventory control and management to include fulfillment of all sample and sponsorship requests.
Operations Manager Liberty Dental Plan | Irvine, CA
December 2006 - July 2008 • Manage human resources to include 401(k), benefits, recruitment, screening, hiring, terminations, performance appraisals, creating job descriptions, policies and procedures, and facilities maintenance. • Supervise call center with an average of 1,000 incoming calls daily with 20 member service representatives. • Initiate development of action plans to address processes, customer service and technical concerns. • Respond to small group/individual sales calls and respond to Requests for Proposals. • Ensure timely quarterly filings with the Department of Managed Health Care. REFERENCES Amy Thorne, School Psychologist, Saddleback Valley USD,------------, ------------ Belinda Dennis-Johnson, LMFT,------------, I------------ Martha Nix Wade, Founder, A Quarter Blue,------------, M------------