Ashley Taylor L.M.T
126 Martense st
Nishati Candle Company LLC/ Operations Intern
February 2020- Aug2020, Brooklyn, NY
Identified advertising needs with skilled analysis of current strategies and market gaps.
Measured customer satisfaction with surveys, polls, and questionnaires.
Helped to increase business efficiency and profitability with recommended process optimizations.
Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals.
Kept customers informed of order statuses, including anticipated delays and merchandise issues.
Collaborated with team members to meet daily demands and handle challenging projects.
Macy’s / Beauty Advisor
May 2019- June 2020, Brooklyn, NY
Developed a loyal and ever-growing customer base through consistent delivery of top-notch service and beauty advice.
Pursued client interactions and sales by immediately engaging with interested customers.
Offered exceptional support by seeking out and incorporating ever-changing product and manufacturer information.
Kept beauty counter clean and professional with regular restocking and wipe-downs.
Minimized store thefts through effective monitoring strategies and close customer observation.
Demonstrated proper use of products
Old Navy / Overnight Stock Associate
May 2018 - July 2019, New York, NY
Unloaded incoming trucks, working closely with team members to quickly process shipments.
Completing various other assigned tasks.
Replenished out-of-stock items on the sales floor, staged overstock and rotated product.
Put out replenishments and new merchandise with well-built and organized displays.
Kept sales floor and stockroom tidy and organized by removing cardboard and pallets and replacing overstock in correct locations.
Met merchandising requirements by correctly rotating stock, facing products, and building attractive displays.
Completed daily cycle counts and assisted with monthly inventory audits.
Bath & Body Works / Seasonal Associate
November 2018 - January 2019, New York, NY
Greeted customers upon their arrival Assisted customers with finding the perfect product Created various gift options.
Helped customers navigate the store, complete sales, and process returns.
Created memorable customer experiences by offering personalized sales support.
Located hard-to-find items for customers, checking sister stores, and other businesses to satisfy unique needs.
Maintained customer satisfaction, quickly resolving issues, and offering expert assistance.
Pret-A-Manger / Team Member
April 2018 - July 2018, New York, NY
Provided efficient service Made and served beverages such as coffee, teas, lattés Maintained general cleanliness throughout the store.
Helped support team goals, assisting with all cleaning tasks, customer needs, and supply replenishment.
Maintained ideal presentation standards with customers, keeping appearance clean, and using professional language.
Applied expert menu knowledge to assist guests with selections.
Kept line moving with efficient order taking and payment processing.
Cleaned and sanitized work areas, utensils, and equipment.
McDonald’s / Crew Member
November 2017 - March 2018, Brooklyn, NY
Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
Processed refunds and exchanges for different products.
Put together orders, verified completeness, and bagged items for easy carrying.
Maintained customer satisfaction by relaying orders to kitchen staff with high accuracy.
Reduced customer wait times by processing orders with timeliness and accuracy.
Took orders and processed payments by operating touch screen terminals.
Professional Massage Therapist dedicated to providing guests with feelings of rest and relaxation. Driven to help clients through the healing benefits of massage. Bodywork technician blending experience in client relationship building with extensive training to ensure satisfaction and wellness. Skilled at anticipating client needs and creating welcoming environments.
Detail-oriented, great time management, client relations, paperwork management, proficient in microsoft word and PowerPoint
Atelier Esthetique Institute of Esthetics
September 2020 - Present, New York, NY
Queensborough Community College
January 2018 - June 2020, Bayside, NY
Academy for Health Careers
High School Diploma
September 2013- June 2017, Brooklyn, NY