Ashley Daniels
ASHLEY DANIELS
Brooklyn, NY 11203 - Tel.:------------ - E-mail: ------------
SUMMARY OF QUALIFICATIONS: Committed and motivated Office Assistant with exceptional customer
service and decision making skills. Strong work ethic and professional demeanor. Proficient at quickly learning new
procedures and taking ownership of diverse projects.
? Proficient in Microsoft Office, POS system, Multi-line Phone System, WordPress and Social Media.
? Intermediate knowledge in Adobe Audition, Avid, Promotion Suite and video recording.
? Great interpersonal communication skills.
? Outstanding multitasking skills, prioritizing and problem-solving ability.
? Great customer service, leadership qualities, and an exceptional team player.
EXPERIENCE
VP RECORDS Jamaica, NY Sept. 2019- Present
Filing Clerk: Business Af airs
? Work directly with the in-house lawyer.
? Sort, organize and maintain office records accurately.
? Check all incoming materials and categorized them alphabetically.
? Sort and distribute mail to different departments.
? Make copies, scan, and print important documents.
? Responsible for gathering artist and producer contracts and storing files as needed.
? Updated existing records and added new records.
? Removed outdated documents as per the company file maintenance procedures.
Intern: Marketing Department Mar. 2019- Sept. 2019
? Work directly with the Project Manager of the company.
? Research and analyze competitor marketing and sales materials.
? Collaborate on team presentations for management and clients.
? Review data on the performance of social media platforms and adjust plans or strategies to optimize
outreach.
? Track artist's performance through methods such as MusicDNA and Chartmetric.
? Draft proposals and email campaigns on Constant Responder and Mailchimp.
? Collaborate with Client Success team to ensure a consistent campaign and relative content.
? Assist with shows, album release events, and special events to promote the company and increase
attendance.
ENTERCOM New York, NY Jun. 2018- Feb. 2019
Promotion Assistant
? Provided exceptional customer service to contest winners and assisting with guest celebrities for up-close
events.
? Assisted with the execution of station events, promoting the station at the events and working with client
sponsors.
? Regularly interacted with listeners to create a positive station image, give away merchandise and operating
station booths.
? Assisted with the yearly on-site execution of large-scale live events such as: 'ALT 923 Not So Silent Night'
'NEW 102.7 Holiday In New York' 'CBSFM Saturday In The Park' 'WFAN Summer Send-Off With Mike
Francesa' and 'WFAN Fanfest'.
? Worked administratively in the Promotions department.
? Remained organized and meet daily deadlines to keep the Promotions Department running efficiently.
? Assisted with inputting information and distributing winners into Promosuite.
GRAFFITI MINISTRIES
LEARNING CENTER Brooklyn, NY Feb. 2018- June 2018
Executive Assistant (Temp)
? Prepared financial statements, reports, memos, letters, and other confidential documents.
? Responsible for filing and retrieving corporate records, documents, and reports and accurately recording
minutes from meetings.
? Examined, opened, sorted and distributed incoming emails, and other correspondence.
? Provided general administrative support.
STARBUCKS COFFEE Brooklyn, NY Oct. 2013- Feb. 2018
Barista
? Provided efficient, courteous and knowledgeable customer service to increase brand satisfaction and
customer retention, resulting in an increase in in-store sales each year.
? Followed Starbucks operational policies and procedures, including those for cash handling.
? Served multiple customers in a short period of time, up-selling and making recommendations to customers.
? Certified Trainer
BROOKLYN PUBLIC LIBRARY Brooklyn, NY Aug. 2015- Oct. 2016
Passport Agent
? Trained by the Department of State.
? Responsible for the review and intake of documents, forms, and identification related to completing
passport applications.
? Examined evidence of citizenship submitted with applications.
? Ensured compliance with the Department of State regulations and answer questions associated with the
passport application.
? Composed correspondence to applicants requesting additional documentation if necessary and explain the
need for, and potential sources of, evidence to support claimed citizenship.
EDUCATION
Kingsborough College Brooklyn, NY Mar. 2016- Jun. 2017
A.S. in Media Arts (Graduated)
~Recipient: KCC Wave Scholarship (2016, $500), Current GPA: 3.6
Medgar Evers College Brooklyn, NY 2013-2014
B.S. in Business Management (Completed 27 credits)
ASHLEY DANIELS
Brooklyn, NY 11203 - Tel.:------------ - E-mail: ------------
SUMMARY OF QUALIFICATIONS: Committed and motivated Office Assistant with exceptional customer
service and decision making skills. Strong work ethic and professional demeanor. Proficient at quickly learning new
procedures and taking ownership of diverse projects.
? Proficient in Microsoft Office, POS system, Multi-line Phone System, WordPress and Social Media.
? Intermediate knowledge in Adobe Audition, Avid, Promotion Suite and video recording.
? Great interpersonal communication skills.
? Outstanding multitasking skills, prioritizing and problem-solving ability.
? Great customer service, leadership qualities, and an exceptional team player.
EXPERIENCE
VP RECORDS Jamaica, NY Sept. 2019- Present
Filing Clerk: Business Af airs
? Work directly with the in-house lawyer.
? Sort, organize and maintain office records accurately.
? Check all incoming materials and categorized them alphabetically.
? Sort and distribute mail to different departments.
? Make copies, scan, and print important documents.
? Responsible for gathering artist and producer contracts and storing files as needed.
? Updated existing records and added new records.
? Removed outdated documents as per the company file maintenance procedures.
Intern: Marketing Department Mar. 2019- Sept. 2019
? Work directly with the Project Manager of the company.
? Research and analyze competitor marketing and sales materials.
? Collaborate on team presentations for management and clients.
? Review data on the performance of social media platforms and adjust plans or strategies to optimize
outreach.
? Track artist's performance through methods such as MusicDNA and Chartmetric.
? Draft proposals and email campaigns on Constant Responder and Mailchimp.
? Collaborate with Client Success team to ensure a consistent campaign and relative content.
? Assist with shows, album release events, and special events to promote the company and increase
attendance.
ENTERCOM New York, NY Jun. 2018- Feb. 2019
Promotion Assistant
? Provided exceptional customer service to contest winners and assisting with guest celebrities for up-close
events.
? Assisted with the execution of station events, promoting the station at the events and working with client
sponsors.
? Regularly interacted with listeners to create a positive station image, give away merchandise and operating
station booths.
? Assisted with the yearly on-site execution of large-scale live events such as: 'ALT 923 Not So Silent Night'
'NEW 102.7 Holiday In New York' 'CBSFM Saturday In The Park' 'WFAN Summer Send-Off With Mike
Francesa' and 'WFAN Fanfest'.
? Worked administratively in the Promotions department.
? Remained organized and meet daily deadlines to keep the Promotions Department running efficiently.
? Assisted with inputting information and distributing winners into Promosuite.
GRAFFITI MINISTRIES
LEARNING CENTER Brooklyn, NY Feb. 2018- June 2018
Executive Assistant (Temp)
? Prepared financial statements, reports, memos, letters, and other confidential documents.
? Responsible for filing and retrieving corporate records, documents, and reports and accurately recording
minutes from meetings.
? Examined, opened, sorted and distributed incoming emails, and other correspondence.
? Provided general administrative support.
STARBUCKS COFFEE Brooklyn, NY Oct. 2013- Feb. 2018
Barista
? Provided efficient, courteous and knowledgeable customer service to increase brand satisfaction and
customer retention, resulting in an increase in in-store sales each year.
? Followed Starbucks operational policies and procedures, including those for cash handling.
? Served multiple customers in a short period of time, up-selling and making recommendations to customers.
? Certified Trainer
BROOKLYN PUBLIC LIBRARY Brooklyn, NY Aug. 2015- Oct. 2016
Passport Agent
? Trained by the Department of State.
? Responsible for the review and intake of documents, forms, and identification related to completing
passport applications.
? Examined evidence of citizenship submitted with applications.
? Ensured compliance with the Department of State regulations and answer questions associated with the
passport application.
? Composed correspondence to applicants requesting additional documentation if necessary and explain the
need for, and potential sources of, evidence to support claimed citizenship.
EDUCATION
Kingsborough College Brooklyn, NY Mar. 2016- Jun. 2017
A.S. in Media Arts (Graduated)
~Recipient: KCC Wave Scholarship (2016, $500), Current GPA: 3.6
Medgar Evers College Brooklyn, NY 2013-2014
B.S. in Business Management (Completed 27 credits)