Ashlee Coleman's Resume
Office manager and executive assistant with over seven years’ combined experience supporting railroad and construction firms. Proficiencies include AP/AR, payroll, HR support, submittals, PO processing, inventory controls, equipment, management, and event planning. Bright, intelligent, responsive, and articulate; works well independently and in support of or in partnership with others.
2012-Present RailWorks Track Services/Systems, Inc.
Office Manager
Govern office operations for onsite personnel of 21 and 150 field employees; oversee local HR, payroll, AR/AP, travel planning, new hire onboarding, meeting management, expense reports, and trainings. Nurture culture of safety, coordinate and lead vendor relations, procure supplies, and execute holiday events for up to 100 guests. Manage projects, control relocation of equipment between sites, lead shipping/receiving, and track fleet insurance and registrations.
• Lead extensive calendaring and meeting coordination across numerous time zones, travel arrangements, administration of files, call screening, and daily logistics for extremely busy office
• Track and manage expenses, maintain contracts and databases, draft routine and special reports, processing incoming mail, create POs, reconcile invoices and purchase cards, and code entries
• Negotiate venue agreements, prepare meeting materials, organize meeting rooms, order/setup catering, and host VIP visitors
• Proof, edit, and publish communications after securing sign-offs
• Recruit, interview, perform background checks, hire, onboard, train, and orient new hires; oversee performance management, log time off requests, process computer permission approvals, direct deposits, and employee deductions, and drive termination steps
• Execute POs and AP for Nortrak, Harsco Rail, Atlantic Track & Turnout, Koppers, Hirail Corp, Holland, Iron Horse Engineering, and Railwel Industries
• Understand and comply with all Federal Railroad Administration rules and regulations, confirm right to work and citizenship document validity, and verify all I-9s
• Exhibit even-keel temperament, senior-level polish, diplomacy, professionalism, thoughtful problem solving, and leadership
2011-2012 QN Management
Office Manager/Senior Assistant
Led office management, calendaring, call screening, communications
correspondence, expense reports, SharePoint database updates, shipping and equipment logistics, payroll, AP/AR, travel coordination, hiring and onboarding, HR support, meeting minutes, and vendor management.
• Supervised bookkeeping, invoicing, PO development, statement reconciliations of P-card, budget adherence, reporting, agency compliance, inventories, fleet insurance and registration, and AP accruals
• Governed scheduling, hiring, training, terminations, disciplinary actions, and performance evaluations; mentored and guided new or struggling employees to encourage confidence and achievements while building strengths and independence as valued team member
• Resolved personality conflicts, displayed gender and diversity awareness and sensitivity, and provided strong work ethic role-modeling to all personnel
• Responded to and strategically maneuver around emergencies, such as utility outages, equipment failures, and inclement weather to ensure all service agreements were met
• Provided exceptional customer service in response to all incoming requests, and worked effectively across all staff and vendor types, including cultural, age, personality, lifestyle, and socio-economic differences in manner that conveyed respect and professionalism
2004-2011 Jason’s Deli
Coordinator
Mobilized catering projects to support bookings; developed and gain buy-in with team managers on daily plans, order consumables, supervise deliveries, and track task completion
• Mentored new hires and shared product knowledge to collaboratively earn guest trust, drive down costs, and ensure highest customer service; routinely debriefed staff to identify areas in need of change
• Pivoted quickly on day-to day adjustments and service delivery demands; moved agilely within fast-paced environment, reprioritizing tasks and projects as needed
• Took pride in helping to infuse cohesive culture of “We” that encouraged teamwork, brainstorming, and idea sharing, acknowledged performance and motivated peers toward the common mission
Bachelor of Arts, Sociology | University of Texas | Arlington, TX (2010)
Microsoft Office | SharePoint | Oracle | J.E. Edwards Enterprise One | AL Mobile Payroll
Certificates: Sensitivity to Diversity | Cyber Security Awareness | Buy America Compliance Program | Prevailing Wage Compliance | Ethical Compliance | Defensive Driving
Railway Worker Protection (RWP) Training
Office manager and executive assistant with over seven years’ combined experience supporting railroad and construction firms. Proficiencies include AP/AR, payroll, HR support, submittals, PO processing, inventory controls, equipment, management, and event planning. Bright, intelligent, responsive, and articulate; works well independently and in support of or in partnership with others.
2012-Present RailWorks Track Services/Systems, Inc.
Office Manager
Govern office operations for onsite personnel of 21 and 150 field employees; oversee local HR, payroll, AR/AP, travel planning, new hire onboarding, meeting management, expense reports, and trainings. Nurture culture of safety, coordinate and lead vendor relations, procure supplies, and execute holiday events for up to 100 guests. Manage projects, control relocation of equipment between sites, lead shipping/receiving, and track fleet insurance and registrations.
• Lead extensive calendaring and meeting coordination across numerous time zones, travel arrangements, administration of files, call screening, and daily logistics for extremely busy office
• Track and manage expenses, maintain contracts and databases, draft routine and special reports, processing incoming mail, create POs, reconcile invoices and purchase cards, and code entries
• Negotiate venue agreements, prepare meeting materials, organize meeting rooms, order/setup catering, and host VIP visitors
• Proof, edit, and publish communications after securing sign-offs
• Recruit, interview, perform background checks, hire, onboard, train, and orient new hires; oversee performance management, log time off requests, process computer permission approvals, direct deposits, and employee deductions, and drive termination steps
• Execute POs and AP for Nortrak, Harsco Rail, Atlantic Track & Turnout, Koppers, Hirail Corp, Holland, Iron Horse Engineering, and Railwel Industries
• Understand and comply with all Federal Railroad Administration rules and regulations, confirm right to work and citizenship document validity, and verify all I-9s
• Exhibit even-keel temperament, senior-level polish, diplomacy, professionalism, thoughtful problem solving, and leadership
2011-2012 QN Management
Office Manager/Senior Assistant
Led office management, calendaring, call screening, communications
correspondence, expense reports, SharePoint database updates, shipping and equipment logistics, payroll, AP/AR, travel coordination, hiring and onboarding, HR support, meeting minutes, and vendor management.
• Supervised bookkeeping, invoicing, PO development, statement reconciliations of P-card, budget adherence, reporting, agency compliance, inventories, fleet insurance and registration, and AP accruals
• Governed scheduling, hiring, training, terminations, disciplinary actions, and performance evaluations; mentored and guided new or struggling employees to encourage confidence and achievements while building strengths and independence as valued team member
• Resolved personality conflicts, displayed gender and diversity awareness and sensitivity, and provided strong work ethic role-modeling to all personnel
• Responded to and strategically maneuver around emergencies, such as utility outages, equipment failures, and inclement weather to ensure all service agreements were met
• Provided exceptional customer service in response to all incoming requests, and worked effectively across all staff and vendor types, including cultural, age, personality, lifestyle, and socio-economic differences in manner that conveyed respect and professionalism
2004-2011 Jason’s Deli
Coordinator
Mobilized catering projects to support bookings; developed and gain buy-in with team managers on daily plans, order consumables, supervise deliveries, and track task completion
• Mentored new hires and shared product knowledge to collaboratively earn guest trust, drive down costs, and ensure highest customer service; routinely debriefed staff to identify areas in need of change
• Pivoted quickly on day-to day adjustments and service delivery demands; moved agilely within fast-paced environment, reprioritizing tasks and projects as needed
• Took pride in helping to infuse cohesive culture of “We” that encouraged teamwork, brainstorming, and idea sharing, acknowledged performance and motivated peers toward the common mission
Bachelor of Arts, Sociology | University of Texas | Arlington, TX (2010)
Microsoft Office | SharePoint | Oracle | J.E. Edwards Enterprise One | AL Mobile Payroll
Certificates: Sensitivity to Diversity | Cyber Security Awareness | Buy America Compliance Program | Prevailing Wage Compliance | Ethical Compliance | Defensive Driving
Railway Worker Protection (RWP) Training