Arica Irving
Arica Irving
15 Davis Court
Natchez, Mississippi 39120
------------
A------------
________________________________________
AREAS OF EXPERTISE
? Data Accuracy ? Computer Operations ? Technical Troubleshooting
? Processing & Sorting ? Systems Perception ? Manufacturing
? Computerized Machines ? Automated Systems ? Assembly Operations
PROFESSIONAL SUMMARY
Self-motivated and confident individual with strong communication skills; conveys a personable, yet professional image. Demonstrate an exceptional record in planning, program coordination, professional relations, and business administration within a customer environment. My background Multi-tasking, efficient, and reliable technical assistant with 11 years of experience. Great work ethics, works well independently or in a team setting. Diversified skill sets covering PC troubleshooting technical support, manufacturing and production operations, administrative support, merchandising, and data entry. Establishes instant credibility with peers and customers to create team success. Meet all assignments, often under short deadline, strictly upholding quality standards.
EXPERIENCE
Alcorn State University Feb 2008 to Present
Department: School of Nursing Hours Worked Per Week: 40
Lormnan, MS Supervisors Name: Clarence Love
Library Technology Assistant Phone:------------
Assist in technology: troubleshooting all computers in the laboratory, installing software and hardware. Resolves technical issues surrounding computer hardware, software, and printer systems while demonstrating expertise in customer service and technical knowledge. Office duties such as receipt and distribution of mail, maintaining supply inventories, reviewing, filing and typing a variety of reports, memoranda, and forms; entering information into automated databases and operations of equipment.
Records, maintains, and updates records; performs analysis of problems and assists with corrective action to restore functionality, and works with technical, customer service, students or development staff to resolve recurring problems and issues with applications and/or products. Documents and submits problem resolutions in order to assist other personnel with problems, alerts management to recurring problems and patterns of problems. Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures. Instruct patrons on how to use reference sources, card catalogs, and automated information systems. Perform circulation desk procedures, such as checking in and checking out materials, registering patrons, and collecting fines. Process new materials including books, audiovisual materials, and computer software. Receive and inspect all library acquisitions.
RESPONSIBILITIES
� Perform continuous software application installations and upgrades.
� Install new workstations, laptops, printers, and peripherals, preparing them for use; including recycling.
� Provide assistance to students and staff in the use of instructional software and computer hardware resources.
� Perform tests and troubleshooting for software.
� Perform software application installations and upgrades.
� Work as a team with supervisor.
EXPERIENCE
Frito Lay Jun 2011 to Dec 2016
Field Merchandising Hours Worked Per Work: 20
Vidalia, LA Supervisor Name: Walter McElroy
Merchandiser Phone:------------
Assist in promoting new brands introduced to the market. Maintain store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products. Develop and redesign store plans using planogram software, implementing placement strategies strategically designed to boost sales and draw the attention of a new customer base. Superintend the condition of the store and ensured proper maintenance, for optimum customer appeal. Maintain quality results by following and enforcing standards.
Responsibilities:
� Building a relationship with clients that best provides for a mutual business growth.
� Create and execute in-store promotions and sales incentives.
� Stock rotation to eliminate expired products.
� Communication with senior management to help maintain effective inventory levels.
� Influence retail sales execution through coaching and training of retail sales representatives.
EXPERIENCE
Natchez Housing Authority May 2007 to Feb 2008
Instructor Hours Worked Per Work: 40
Natchez, MS Supervisor Name: Bridgett Pollard
Network Instructor Phone:------------
Assess residents� need for computer training, job training, use of educational materials, and social supports. Facilitate programs and provide technical assistance to program participants. Evaluate program effectiveness and prepare written reports. Monitor and document participant progress.
EXPERIENCE
Mississippi River Corporation Mar 2006 to May 2007
Data Entry Hours Worked Per Week: 40
Natchez, MS Supervisors Name: Ken Burnett Laboratory Technician Phone:------------
Entered all data and maintain assigned files in an accurate and timely manner. Maintain a variety of manual and electronic documents, files and records for the purpose of documenting activities and providing reliable information. Follow up on work duties and projects to ensure completion. Completed administrative tasks such as correspondence, reports, filing, organizing, ordering of supplies, mailings, telephone communications, and copying. Running lab test and testing material for quality.
EXPERIENCE
Masonite Corporation Aug 2005 to Mar 2006
Production Assembler Hours Worked Per Week: 40
Laurel, MS Supervisors Name: Arthur Barnette
Exterior Press Operator Phone:------------
Sets up and operates high-speed processing press machines of varies sizes and install rollers. Supports final assembly operations. Prepare and process check and secure all material for processing machines. Determines dimensions and tolerances of the piece to be machined, sequence of operations and machined. Using trade and technical practice on operation of press. Operate a single or multifaceted multiple computer console/computer controlled machines. Uses precision measuring instruments to check accuracy of work. Complied with and maintain all EHS required programs including mandatory training in programs such as LOTO compliance and Personal Protective Equipment. Use and understood both metric and imperial measurement systems. Had basic math skills to include the ability to calculate basic addition, subtraction and multiplication to read fractions and decimals. Reading tape measure, micrometers, calipers drawings, diagrams of doors and other instruments of measurements. Perform routine work on machines. Gather all necessary material for the proper stacking of finished product. Fill in as needed in various positions within the machining department. Perform any other duties as assigned by supervisor identifying defective parts, equipment, and systems in order to determine root cause of problems and potential corrective actions. Monitor the production process and carrying out basic testing and quality checks. Provide documentations, education, and procedural insight to team members. Measuring grade and feed batches of raw materials into production machinery. Interface with all personnel in management. Report equipment faults to maintenance staff. Safety/Housekeeping: keep work area clean and free of hazards or dangerous conditions. Perform other miscellaneous tasks as assigned.
� Process accurate data on all automated machines.
� Maintained data and record usage of paper, ink, sort and count materials. Distributed supplies of varying sizes and types to presses.
� Carefully checking the job at each press and count and sort products by hand to complete production.
� Work in team enviornment.
� Strong oral and written communication skills.
� Delivered finished product to the appropriate division, securing loads with safety and security straps.
EXPERIENCE
Hibbett Sports Sept 2000 to Aug 2005
Sales Hours Worked Per Week: 25
Natchez, MS Supervisors Name: Todd Fielder
Retail Associate Phone:------------
Directing customers by accompanying them to racks and counters and suggesting items. Advise customers by providing information on products. Assist customer in making selections by building confidence; offering suggestions and opinions. Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
ADDITIONAL RESPONSIBILTIES
� Inventory and loss prevention.
� Process customer payments
� Review directives and set floor or area according to specifics.
� Assures quality customer service is maintained.
� Performs general administrative duties as needed.
FORMAL EDUCATION
Masters Degree � Applied Science and Technology; May 2017
Alcorn State University
Bachelors Degree � Industrial Technology; May 2004
Alcorn State University
PROFESSIONAL CERTIFICATIONS/TRAINING
� Robotics Application Training
� Computer-Aided Design/Computer-Aided Manufacturing
� Occupational Safety and Management
� Lean Principles
� Lean Six Sigma
� Quality Systems
� Total Quality Management
� Manufacturing Planning and Control
SKILLS
Strong written and Oral communication skills, Microsoft Office Suite, Windows 7,8 & 10, Windows Server 2003, 2008 and 2012.
Arica Irving
15 Davis Court
Natchez, Mississippi 39120
------------
A------------
________________________________________
AREAS OF EXPERTISE
? Data Accuracy ? Computer Operations ? Technical Troubleshooting
? Processing & Sorting ? Systems Perception ? Manufacturing
? Computerized Machines ? Automated Systems ? Assembly Operations
PROFESSIONAL SUMMARY
Self-motivated and confident individual with strong communication skills; conveys a personable, yet professional image. Demonstrate an exceptional record in planning, program coordination, professional relations, and business administration within a customer environment. My background Multi-tasking, efficient, and reliable technical assistant with 11 years of experience. Great work ethics, works well independently or in a team setting. Diversified skill sets covering PC troubleshooting technical support, manufacturing and production operations, administrative support, merchandising, and data entry. Establishes instant credibility with peers and customers to create team success. Meet all assignments, often under short deadline, strictly upholding quality standards.
EXPERIENCE
Alcorn State University Feb 2008 to Present
Department: School of Nursing Hours Worked Per Week: 40
Lormnan, MS Supervisors Name: Clarence Love
Library Technology Assistant Phone:------------
Assist in technology: troubleshooting all computers in the laboratory, installing software and hardware. Resolves technical issues surrounding computer hardware, software, and printer systems while demonstrating expertise in customer service and technical knowledge. Office duties such as receipt and distribution of mail, maintaining supply inventories, reviewing, filing and typing a variety of reports, memoranda, and forms; entering information into automated databases and operations of equipment.
Records, maintains, and updates records; performs analysis of problems and assists with corrective action to restore functionality, and works with technical, customer service, students or development staff to resolve recurring problems and issues with applications and/or products. Documents and submits problem resolutions in order to assist other personnel with problems, alerts management to recurring problems and patterns of problems. Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures. Instruct patrons on how to use reference sources, card catalogs, and automated information systems. Perform circulation desk procedures, such as checking in and checking out materials, registering patrons, and collecting fines. Process new materials including books, audiovisual materials, and computer software. Receive and inspect all library acquisitions.
RESPONSIBILITIES
� Perform continuous software application installations and upgrades.
� Install new workstations, laptops, printers, and peripherals, preparing them for use; including recycling.
� Provide assistance to students and staff in the use of instructional software and computer hardware resources.
� Perform tests and troubleshooting for software.
� Perform software application installations and upgrades.
� Work as a team with supervisor.
EXPERIENCE
Frito Lay Jun 2011 to Dec 2016
Field Merchandising Hours Worked Per Work: 20
Vidalia, LA Supervisor Name: Walter McElroy
Merchandiser Phone:------------
Assist in promoting new brands introduced to the market. Maintain store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products. Develop and redesign store plans using planogram software, implementing placement strategies strategically designed to boost sales and draw the attention of a new customer base. Superintend the condition of the store and ensured proper maintenance, for optimum customer appeal. Maintain quality results by following and enforcing standards.
Responsibilities:
� Building a relationship with clients that best provides for a mutual business growth.
� Create and execute in-store promotions and sales incentives.
� Stock rotation to eliminate expired products.
� Communication with senior management to help maintain effective inventory levels.
� Influence retail sales execution through coaching and training of retail sales representatives.
EXPERIENCE
Natchez Housing Authority May 2007 to Feb 2008
Instructor Hours Worked Per Work: 40
Natchez, MS Supervisor Name: Bridgett Pollard
Network Instructor Phone:------------
Assess residents� need for computer training, job training, use of educational materials, and social supports. Facilitate programs and provide technical assistance to program participants. Evaluate program effectiveness and prepare written reports. Monitor and document participant progress.
EXPERIENCE
Mississippi River Corporation Mar 2006 to May 2007
Data Entry Hours Worked Per Week: 40
Natchez, MS Supervisors Name: Ken Burnett Laboratory Technician Phone:------------
Entered all data and maintain assigned files in an accurate and timely manner. Maintain a variety of manual and electronic documents, files and records for the purpose of documenting activities and providing reliable information. Follow up on work duties and projects to ensure completion. Completed administrative tasks such as correspondence, reports, filing, organizing, ordering of supplies, mailings, telephone communications, and copying. Running lab test and testing material for quality.
EXPERIENCE
Masonite Corporation Aug 2005 to Mar 2006
Production Assembler Hours Worked Per Week: 40
Laurel, MS Supervisors Name: Arthur Barnette
Exterior Press Operator Phone:------------
Sets up and operates high-speed processing press machines of varies sizes and install rollers. Supports final assembly operations. Prepare and process check and secure all material for processing machines. Determines dimensions and tolerances of the piece to be machined, sequence of operations and machined. Using trade and technical practice on operation of press. Operate a single or multifaceted multiple computer console/computer controlled machines. Uses precision measuring instruments to check accuracy of work. Complied with and maintain all EHS required programs including mandatory training in programs such as LOTO compliance and Personal Protective Equipment. Use and understood both metric and imperial measurement systems. Had basic math skills to include the ability to calculate basic addition, subtraction and multiplication to read fractions and decimals. Reading tape measure, micrometers, calipers drawings, diagrams of doors and other instruments of measurements. Perform routine work on machines. Gather all necessary material for the proper stacking of finished product. Fill in as needed in various positions within the machining department. Perform any other duties as assigned by supervisor identifying defective parts, equipment, and systems in order to determine root cause of problems and potential corrective actions. Monitor the production process and carrying out basic testing and quality checks. Provide documentations, education, and procedural insight to team members. Measuring grade and feed batches of raw materials into production machinery. Interface with all personnel in management. Report equipment faults to maintenance staff. Safety/Housekeeping: keep work area clean and free of hazards or dangerous conditions. Perform other miscellaneous tasks as assigned.
� Process accurate data on all automated machines.
� Maintained data and record usage of paper, ink, sort and count materials. Distributed supplies of varying sizes and types to presses.
� Carefully checking the job at each press and count and sort products by hand to complete production.
� Work in team enviornment.
� Strong oral and written communication skills.
� Delivered finished product to the appropriate division, securing loads with safety and security straps.
EXPERIENCE
Hibbett Sports Sept 2000 to Aug 2005
Sales Hours Worked Per Week: 25
Natchez, MS Supervisors Name: Todd Fielder
Retail Associate Phone:------------
Directing customers by accompanying them to racks and counters and suggesting items. Advise customers by providing information on products. Assist customer in making selections by building confidence; offering suggestions and opinions. Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
ADDITIONAL RESPONSIBILTIES
� Inventory and loss prevention.
� Process customer payments
� Review directives and set floor or area according to specifics.
� Assures quality customer service is maintained.
� Performs general administrative duties as needed.
FORMAL EDUCATION
Masters Degree � Applied Science and Technology; May 2017
Alcorn State University
Bachelors Degree � Industrial Technology; May 2004
Alcorn State University
PROFESSIONAL CERTIFICATIONS/TRAINING
� Robotics Application Training
� Computer-Aided Design/Computer-Aided Manufacturing
� Occupational Safety and Management
� Lean Principles
� Lean Six Sigma
� Quality Systems
� Total Quality Management
� Manufacturing Planning and Control
SKILLS
Strong written and Oral communication skills, Microsoft Office Suite, Windows 7,8 & 10, Windows Server 2003, 2008 and 2012.