Andrew Ledesma
AndrewDwayneLedesma
Chino, CA
· A------------ ·------------
Education
Mount San Antonio College Walnut, CA
AA Illustration GPA: 3.0 2012 - 2015
Mount San Antonio College Walnut, CA
AA Nutrition GPA: 3.0 2012 - 2015
Open Door 2 Yoga Pomona, CA
200 Hour YTT 2015 - 2016
Chino High School Chino, CA
Diploma General GPA: 2.8 2003 - 2007
Work experience
LazerQuest Chino, CA
Sales Associate/Event Coordinator April 2010 | June 2013
• Began/completed purchases with cash, credit, and debit payment methods.
• Trained new employees.
• Worked ?exible schedule to accomodate changing customer levels.
• Developed highly empathetic client relationships.
• Answered incoming telphone calls with professional and knowledgable responses.
• Gave customers tours of the premises when they needed.
Graphic Details Inc. Chino, CA
Production Manager April 2013 | September 2015
• Created various signage for businesses.
• Directed strategic plans to ?nish assignments before production deadlines.
• Operated/repaired laminating and printing machines.
• Inspected ?nished products for quality and adherence to customer speci?cations.
• Mentored junior employees/new hires.
Open Door 2 Yoga Pomona, CA
Intern August 2014 | December 2015
• Participated in Yoga, Meditation, and Breath work classes.
• Achieved a 200 hour Yoga, Meditation, and Breath work certi?cation.
• Taught Yoga and Meditation classes.
• Signed up new students for various class packages.
• Operated the front desk.
• Managed quality communication and customer support.
Applegate Lapidary Volcano, CA
Sales Associate June 2015 | August 2016
• Volunteered to help this business to learn how they operate with sales and customer satisfaction.
• Helped sell Fossils, Crystals, Minerals, and exquisite Petri?ed Wood specimens.
• Gained knowledge from one of the business owners about buying and selling the various items
displayed.
• Helped set up the displays for many of the items sold at the Orange County Fair.
Carmona's Rocks, Minerals, and Fossils Chino, CA
Sales Manager October 2012 | October 2017
• Managed inventory.
• Bought, sold, and traded Minerals and Fossil specimens.
• Learned wholesale/retail buying and selling.
• Acquired new business clientele.
• Traveled to various locations to dig specimens. Locations such as Wyoming, Arizona, Colorado,
Montana, California.
• Managed cash and debit transactions.
• Oraganized and maintained items in stock.
• Created attractive displays.
• Maintained up-to-date knowledge of customer buying habits.
• Provided excellent customer service to new and repeat customers.
• Learned how to
Seven Cedars Casino Blyn, WA
Customer Service O?cer March 2018 | June 2019
• Delt with internal/external customers who required high levels of patience and diplomacy.
• Di?used anger and resolved problems/concerns from customers and employees.
• Promoted guest satisfation by responding to guests requests.
• Monitored all RV and standard parking areas as well as all accessible buildings on the casino
property.
• Reported unusual activity or incidents to shift supervisors on duty.
• Provided basic First Aid and safety response.
• Documented incidents that occured on the Casino Property.
• Observed EMS services.
Skills
Spanish Comprehension: Minor
Minor
60 WPM Arithmetic: Typing:
Communication
Teamwork
Problem Solving
Compassion
Adaptability
Leadership
Positive Attitude
Self Confidence
Creative
Active learner
Diligent
References
• Jill M. Jones, CFE Compliance & Internal Audit Manager
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------------
• Brandy Hooley, Seven Cedars Security Manager
------------
• Jenn Lozada, Owner and Club Manager of Solarte BJJ
------------
• Ed Riegel, Owner of Applegate Lapidary
------------
• Melanie Yetter, Owner of Open Door 2 Yoga Pomona
------------
• Gina Decker, Yoga Teacher and former Sheriff of San
Bernadino County
------------
• Spencer Mendivil, Co-Owner of Sektor BJJ Corona
------------
AndrewDwayneLedesma
Chino, CA
· A------------ ·------------
Education
Mount San Antonio College Walnut, CA
AA Illustration GPA: 3.0 2012 - 2015
Mount San Antonio College Walnut, CA
AA Nutrition GPA: 3.0 2012 - 2015
Open Door 2 Yoga Pomona, CA
200 Hour YTT 2015 - 2016
Chino High School Chino, CA
Diploma General GPA: 2.8 2003 - 2007
Work experience
LazerQuest Chino, CA
Sales Associate/Event Coordinator April 2010 | June 2013
• Began/completed purchases with cash, credit, and debit payment methods.
• Trained new employees.
• Worked ?exible schedule to accomodate changing customer levels.
• Developed highly empathetic client relationships.
• Answered incoming telphone calls with professional and knowledgable responses.
• Gave customers tours of the premises when they needed.
Graphic Details Inc. Chino, CA
Production Manager April 2013 | September 2015
• Created various signage for businesses.
• Directed strategic plans to ?nish assignments before production deadlines.
• Operated/repaired laminating and printing machines.
• Inspected ?nished products for quality and adherence to customer speci?cations.
• Mentored junior employees/new hires.
Open Door 2 Yoga Pomona, CA
Intern August 2014 | December 2015
• Participated in Yoga, Meditation, and Breath work classes.
• Achieved a 200 hour Yoga, Meditation, and Breath work certi?cation.
• Taught Yoga and Meditation classes.
• Signed up new students for various class packages.
• Operated the front desk.
• Managed quality communication and customer support.
Applegate Lapidary Volcano, CA
Sales Associate June 2015 | August 2016
• Volunteered to help this business to learn how they operate with sales and customer satisfaction.
• Helped sell Fossils, Crystals, Minerals, and exquisite Petri?ed Wood specimens.
• Gained knowledge from one of the business owners about buying and selling the various items
displayed.
• Helped set up the displays for many of the items sold at the Orange County Fair.
Carmona's Rocks, Minerals, and Fossils Chino, CA
Sales Manager October 2012 | October 2017
• Managed inventory.
• Bought, sold, and traded Minerals and Fossil specimens.
• Learned wholesale/retail buying and selling.
• Acquired new business clientele.
• Traveled to various locations to dig specimens. Locations such as Wyoming, Arizona, Colorado,
Montana, California.
• Managed cash and debit transactions.
• Oraganized and maintained items in stock.
• Created attractive displays.
• Maintained up-to-date knowledge of customer buying habits.
• Provided excellent customer service to new and repeat customers.
• Learned how to
Seven Cedars Casino Blyn, WA
Customer Service O?cer March 2018 | June 2019
• Delt with internal/external customers who required high levels of patience and diplomacy.
• Di?used anger and resolved problems/concerns from customers and employees.
• Promoted guest satisfation by responding to guests requests.
• Monitored all RV and standard parking areas as well as all accessible buildings on the casino
property.
• Reported unusual activity or incidents to shift supervisors on duty.
• Provided basic First Aid and safety response.
• Documented incidents that occured on the Casino Property.
• Observed EMS services.
Skills
Spanish Comprehension: Minor
Minor
60 WPM Arithmetic: Typing:
Communication
Teamwork
Problem Solving
Compassion
Adaptability
Leadership
Positive Attitude
Self Confidence
Creative
Active learner
Diligent
References
• Jill M. Jones, CFE Compliance & Internal Audit Manager
-------------
------------
• Brandy Hooley, Seven Cedars Security Manager
------------
• Jenn Lozada, Owner and Club Manager of Solarte BJJ
------------
• Ed Riegel, Owner of Applegate Lapidary
------------
• Melanie Yetter, Owner of Open Door 2 Yoga Pomona
------------
• Gina Decker, Yoga Teacher and former Sheriff of San
Bernadino County
------------
• Spencer Mendivil, Co-Owner of Sektor BJJ Corona
------------