Analily Ibarra
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Analily Ibarra

Analily Ibarra
19923 Telegraph Square
Katy, TX 77449
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OBJECTIVE:
To attain a position in a professional organization where I can contribute to its success.
This position is of much interest to me because I am confident that I meet the requirements and that this will be the most rewarding experience.

SKILLS
Bilingual: Fluent in English and Spanish
All aspects of Microsoft, Word Access, Excel, PowerPoint & Outlook, Ten-key by touch, Windows 98Windows NT, Windows 2000
Handling basic office equipment including: fax machine, calculator, typewriter, and printer, Multiple Line Phone Systems
Quality Assurance Team, Meevo, Millennium

EXPERIENCE
Massage Envy, Katy, TX - Assistant Manager
September 2017 - PRESENT
Front desk duties including, making appointments, answering calls, making outgoing calls, checking clients in and out, and membership management.
Managing the daily operations of the location, maintaining a clean, safe, and therapeutic environment for everyone.
Promoting membership and retail sales
Assist in setting performance goals and working with the team to achieve them.
Managing inventory and deposits
Ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
Modeling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy in everything
The Children’s Place, Katy, TX- Sales Lead
August 2011- September2017
Responsible for supporting the Store Leadership Team in the absence of a manager
Completing cash wrap operations, performing opening and closing procedures, and acting as the Leader On Duty (LOD).
Represents the brand, operates in a professional manner, engages customers, maintaining store standards and supports teamwork.
Direct reporting relationship to the Store Manager.
The Pediatric Cottage, Houston, TX- Receptionist
2007- 2008
Checked in patients, scheduled patients, answered phones
Made charts
Called in prescriptions
Kept waiting area clean and organized

EDUCATION
The Academy of Healthcare Profession, Houston, TX- Medical Assistant
2007
Houston Heights High School, Houston, TX- High School Diploma
July 2001