Ana
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Ana

Ana Maya
Graphic Designer / Barista
Focused and versatile professional with undeniable talents in developing unique
custom artwork and repeat customers. Bilingual multi-tasker dedicated to customer
service and engagement. Works great under pressure. Fluent in Adobe Creative Suite
software.
Skills
Exceptional customer service
Friendly and outgoing
Adaptive and creative
Illustration
Sales expertise
Team-oriented and dependable
Work History
2019-08 - Current Barista
Starbucks, Fort Lauderdale, FL
Pleasantly interacted with customers during hectic periods to promote fun,
positive environment.
Memorized recipes for 30+ specialty coffee beverages and seasonal
offerings.
Created original artwork for specials board display daily.
Engendered customer loyalty by remembering personal preferences and
allergy information.
Prevented infections and maintained store professionalism by cleaning and
sanitizing work areas every 30 minutes.
Recommended products based on solid understanding of individual
customer needs and preferences.
2017-02 - 2019-06 Graphic Designer
WHAT-T APPAREL , Fort Lauderdale, FL
Worked with clients to gather and define requirements, establish scopes
and managing project milestones.
Fort Lauderdale, FL, 33311
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Developed creative design for marketing packages, including print
materials, brochures, banners and signs.
Used Adobe Creative Suite to create images and layouts for over 200+
projects.
Completed final touches for projects such as images sizes and font
selection.
Met with customers to present mockups and collect information for
adjustments.
Demonstrated ability to take on various roles including graphics assistant
and graphics specialist to provide range across projects.
Employed design fundamentals when selecting typography, composition,
layout and color in design work.
2016-10 - 2017-12 Apparel Designer
Exclusive Bats , Hialeah, FL
Clearly communicated design revisions to all members of fashion design
team.
Sketched artistic and fresh designs for consideration.
Negotiated with vendors on availability, product specifications, distribution,
delivery deadlines and price.
Developed seasonal and brand style guides to promote Exclusive Bats.
Drove operational improvements which resulted in savings and improved
profit margins.
Increased customer satisfaction by resolving customer service issues.
2014-04 - 2016-01 Paramedic
Orion EMS, Houston, TX
Triaged injuries by communicating with patients, bystanders and family
members, and identified appropriate medical facility for transport.
Executed emergency diagnostic procedures to treat patients, including
stomach suction, airway management and heart monitoring.
Adapted treatment plans quickly and effectively based on changing
patient conditions and reactions.
Worked en-route to hospital to prepare patients for arrival or surgery and
control wounds.
Developed and maintained rapport with coworkers and local hospital staff
to facilitate efficient patient care.
Stayed in constant communication with patients to continuously maintain
care and comfort during transportation.
Restocked ambulance with proper equipment such as vents, ET tubes,
medication and IV pump tubing to maintain optimum inventory.
2014-04 - 2015-01 Construction Laborer
Andres Construction, Houston, TX
Used required tools to complete jobs, including hammers, saws, squares,
levels and fastening devices.
Interpreted job site supervisor's orders and technical documentation to
complete accurate work.
Prepared and cleaned surfaces for rebuilding purposes by removing
damaged tiles, bricks and mortar.
Gathered and disposed of work site debris to remove safety hazards and
boost team productivity.
Worked with speed and accuracy to consistently meet production
standards.
Brought materials and tools from trucks and storage facilities to work site
locations and organized for expected needs.
Worked with more knowledgeable professionals to grow understanding of
principles and construction standards.
Education
2011-01 - 2013-12 Associate of Science: Paramedic
Broward College - Fort Lauderdale, FL
2004-08 - 2008-06 Associate of Arts: Graphic Design
The Art Institute of Fort Lauderdale Inc - Fort Lauderdale, FL
1999-08 - 2004-05 High School Diploma
Miramar High School - Miramar, FL
Software
Adobe Creative Suite
Languages
English
Spanish