An Inspired, Fresh Communication/Marketing Graduate's Resume
EXPERIENCE
Server: Cafe Lorel
5/16 - 12/17
Prevented order/transaction errors and promptly adapted to resolve conflicts through clear written/verbal communication daily. Ensured customer satisfaction through friendly, high-energy greeting, noting any special dietary needs and recommending alternatives.Initiated re-branding, in-store customer experience, through designing 6 new menu boards.Observed cafe�s target market and implemented daily product exposure into online presence on Instagram and Facebook.
Cashier: Michaels
6/16 - 10/16
Increased loyal customer base with daily registration of at least 15-20 rewards memberships, reaching monthly goals. Handled all cash, credit, and check transactions while efficiently bagging items and resolving any customer inquiry. Encouraged sales through attention to detail on re-shelving items taking care of aesthetic appeal, and store cleanliness.
Event Planner: Alpha Phi Omega
9/15 - 5/16
Successfully encouraged networking by planning and executing two banquets with attended guest capacities at 140 for each while managing a total budget of $12,000. Coordinated event planning committee of 20, holding meetings for updates and ascribing task assignments which resulted in staying on track of tight time schedules. Proactively handled and troubleshooted any conflicts with event execution and vendors.
Leadership & Marketing Intern: TranscenDance Youth Arts Project
6/15 - 8/15
Promoted trust and productivity among at least 15 students and 3 staff by facilitating daily group bonding/strengthening activities. Assisted program mentor with weekly workshops, about ten total, educating students on effectively working together through exploration of leadership and communication styles. Increased show attendance, at least 100 attendees, from previous year by contacting key publicity contacts and overseeing social media campaign on Instagram and Facebook.
VOLUNTEER WORK
TranscenDance Youth Arts Project
6/14 - Present
Speak to about 15 students on academic and professional growth and served as alumna spokesperson at receptions hosting at least 80 guests for organization development.
Vietnamese Student Association
1/15 - 1/18
Served as team captain leading stretches,
assisting 45 teammates to learn
choreography and teamwork.
Alpha Phi Omega
8/14 - 5/16
Committed over 120 hours of volunteer work to local organizations in the Los Angeles area including H.A.N.D.S. On International,
American Red Cross, and Midnight Mission.
SKILLS
Highly proficient in Microsoft Office
Google Docs/Slides
Basic knowledge of Adobe Creative Suite:
Lightroom, InDesign, Illustrator, Premiere Pro
EXPERIENCE
Server: Cafe Lorel
5/16 - 12/17
Prevented order/transaction errors and promptly adapted to resolve conflicts through clear written/verbal communication daily. Ensured customer satisfaction through friendly, high-energy greeting, noting any special dietary needs and recommending alternatives.Initiated re-branding, in-store customer experience, through designing 6 new menu boards.Observed cafe�s target market and implemented daily product exposure into online presence on Instagram and Facebook.
Cashier: Michaels
6/16 - 10/16
Increased loyal customer base with daily registration of at least 15-20 rewards memberships, reaching monthly goals. Handled all cash, credit, and check transactions while efficiently bagging items and resolving any customer inquiry. Encouraged sales through attention to detail on re-shelving items taking care of aesthetic appeal, and store cleanliness.
Event Planner: Alpha Phi Omega
9/15 - 5/16
Successfully encouraged networking by planning and executing two banquets with attended guest capacities at 140 for each while managing a total budget of $12,000. Coordinated event planning committee of 20, holding meetings for updates and ascribing task assignments which resulted in staying on track of tight time schedules. Proactively handled and troubleshooted any conflicts with event execution and vendors.
Leadership & Marketing Intern: TranscenDance Youth Arts Project
6/15 - 8/15
Promoted trust and productivity among at least 15 students and 3 staff by facilitating daily group bonding/strengthening activities. Assisted program mentor with weekly workshops, about ten total, educating students on effectively working together through exploration of leadership and communication styles. Increased show attendance, at least 100 attendees, from previous year by contacting key publicity contacts and overseeing social media campaign on Instagram and Facebook.
VOLUNTEER WORK
TranscenDance Youth Arts Project
6/14 - Present
Speak to about 15 students on academic and professional growth and served as alumna spokesperson at receptions hosting at least 80 guests for organization development.
Vietnamese Student Association
1/15 - 1/18
Served as team captain leading stretches,
assisting 45 teammates to learn
choreography and teamwork.
Alpha Phi Omega
8/14 - 5/16
Committed over 120 hours of volunteer work to local organizations in the Los Angeles area including H.A.N.D.S. On International,
American Red Cross, and Midnight Mission.
SKILLS
Highly proficient in Microsoft Office
Google Docs/Slides
Basic knowledge of Adobe Creative Suite:
Lightroom, InDesign, Illustrator, Premiere Pro