Aminah Nabhan Resume
Objective:
Expert retail sales professional offering 5 years experience in retail management, and 8 years of experience with customer service. Enthusiastic, outgoing and fashion-savvy employee, proficient at building positive relationships with new and existing customers by offering superior customer service.
Experience:
Hot Topic
Assistant Manager 09/2010-04/2015
-Priced merchandise, stocked shelves and took inventory of supplies.
-Trained new sales associates each quarter.
-Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
-Handled all customer relations issues in a gracious manner and in accordance with company policies.
-Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
-Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
-Followed merchandising guidelines to present visually appealing displays.
-Mentored new sales associates to contribute to the store's positive culture.
-Actively pursued personal learning and development opportunities..
-Maintained established merchandising standards, including window, sales floor and promotional displays.
John C Torjesen & Associates Pc
08/2012-01/2013
Receptionist/Assistant
-Handled incoming calls and emails and routing appropriately
-Greeted office visitors
-Maintained cleanliness of the office premises
-Handled responsibilities of receiving incoming mails and distributing incoming faxes
-Performed responsibilities of scheduling and confirming appointments with clients
-Created and maintained all legal files and documents of clients
Celestino Ristorante & Bar
08/2016-09/2017
Front Desk/Event coordinator
-Managed high-volume reservations using Open Table software application
-Coordinated private events weekly and provided exceptional customer service for $30,000 sales weekly
-Managed high-volume phone and foot traffic with a professional attitude to provide an exceptional dining experience for customers
-Provided solid customer service under high pressure in order to provide an exceptional dining experience for the restaurant’s valued professional clientele.
Education:
California State University Northridge, Bachelor’s Degree Anticipated 2019
Currently enrolled at CSUN, studying FCS/Apparel Merchandising with a minor in Marketing.
Glendale Community College 09/2012-06/2017
Completed General education in order to transfer out to a University.
Herbert Hoover High School, High School Diploma 09/2008-06/2012
Member of Visual and Performing Arts Club (VAPA)
Member of Random Acts of Kindness Club
Skills:
MAC/PC proficient. Basic Knowledge in Photography and Photoshop. Microsoft Word Proficient. Managing commercial online software applications (i.e. Open Table). POS system knowledge. Planning/Event planning. Excellent written and verbal communication skills. Extremely Detail-orientated and Self-motivated. Highly experienced in time-management and multi-tasking. Highly experienced in Leadership and Management.
Objective:
Expert retail sales professional offering 5 years experience in retail management, and 8 years of experience with customer service. Enthusiastic, outgoing and fashion-savvy employee, proficient at building positive relationships with new and existing customers by offering superior customer service.
Experience:
Hot Topic
Assistant Manager 09/2010-04/2015
-Priced merchandise, stocked shelves and took inventory of supplies.
-Trained new sales associates each quarter.
-Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
-Handled all customer relations issues in a gracious manner and in accordance with company policies.
-Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
-Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
-Followed merchandising guidelines to present visually appealing displays.
-Mentored new sales associates to contribute to the store's positive culture.
-Actively pursued personal learning and development opportunities..
-Maintained established merchandising standards, including window, sales floor and promotional displays.
John C Torjesen & Associates Pc
08/2012-01/2013
Receptionist/Assistant
-Handled incoming calls and emails and routing appropriately
-Greeted office visitors
-Maintained cleanliness of the office premises
-Handled responsibilities of receiving incoming mails and distributing incoming faxes
-Performed responsibilities of scheduling and confirming appointments with clients
-Created and maintained all legal files and documents of clients
Celestino Ristorante & Bar
08/2016-09/2017
Front Desk/Event coordinator
-Managed high-volume reservations using Open Table software application
-Coordinated private events weekly and provided exceptional customer service for $30,000 sales weekly
-Managed high-volume phone and foot traffic with a professional attitude to provide an exceptional dining experience for customers
-Provided solid customer service under high pressure in order to provide an exceptional dining experience for the restaurant’s valued professional clientele.
Education:
California State University Northridge, Bachelor’s Degree Anticipated 2019
Currently enrolled at CSUN, studying FCS/Apparel Merchandising with a minor in Marketing.
Glendale Community College 09/2012-06/2017
Completed General education in order to transfer out to a University.
Herbert Hoover High School, High School Diploma 09/2008-06/2012
Member of Visual and Performing Arts Club (VAPA)
Member of Random Acts of Kindness Club
Skills:
MAC/PC proficient. Basic Knowledge in Photography and Photoshop. Microsoft Word Proficient. Managing commercial online software applications (i.e. Open Table). POS system knowledge. Planning/Event planning. Excellent written and verbal communication skills. Extremely Detail-orientated and Self-motivated. Highly experienced in time-management and multi-tasking. Highly experienced in Leadership and Management.