Aminah Nabhan Resume
Expert retail sales professional offering 5 years experience in retail management, and 8 years of experience with customer service. Enthusiastic, outgoing and fashion-savvy employee, proficient at building positive relationships with new and existing customers by offering superior customer service.
Assistant Manager 09/2010-04/2015
-Priced merchandise, stocked shelves and took inventory of supplies.
-Trained new sales associates each quarter.
-Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
-Handled all customer relations issues in a gracious manner and in accordance with company policies.
-Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
-Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
-Followed merchandising guidelines to present visually appealing displays.
-Mentored new sales associates to contribute to the store's positive culture.
-Actively pursued personal learning and development opportunities..
-Maintained established merchandising standards, including window, sales floor and promotional displays.
John C Torjesen & Associates Pc
-Handled incoming calls and emails and routing appropriately
-Greeted office visitors
-Maintained cleanliness of the office premises
-Handled responsibilities of receiving incoming mails and distributing incoming faxes
-Performed responsibilities of scheduling and confirming appointments with clients
-Created and maintained all legal files and documents of clients
Celestino Ristorante & Bar
Front Desk/Event coordinator
-Managed high-volume reservations using Open Table software application
-Coordinated private events weekly and provided exceptional customer service for $30,000 sales weekly
-Managed high-volume phone and foot traffic with a professional attitude to provide an exceptional dining experience for customers
-Provided solid customer service under high pressure in order to provide an exceptional dining experience for the restaurant’s valued professional clientele.
California State University Northridge, Bachelor’s Degree Anticipated 2019
Currently enrolled at CSUN, studying FCS/Apparel Merchandising with a minor in Marketing.
Glendale Community College 09/2012-06/2017
Completed General education in order to transfer out to a University.
Herbert Hoover High School, High School Diploma 09/2008-06/2012
Member of Visual and Performing Arts Club (VAPA)
Member of Random Acts of Kindness Club
MAC/PC proficient. Basic Knowledge in Photography and Photoshop. Microsoft Word Proficient. Managing commercial online software applications (i.e. Open Table). POS system knowledge. Planning/Event planning. Excellent written and verbal communication skills. Extremely Detail-orientated and Self-motivated. Highly experienced in time-management and multi-tasking. Highly experienced in Leadership and Management.
fashion merchandising, marketing, social media, virtual assistant