Amanuel's Resume
Amanuel Gashaw
1215 East West Hwy
Silver Spring, MD 20910
Phone: ------------
E-Mail: ------------
Professional Summary
Highly reliable Computer Technician with a strong technical background and excellent client service record. Adept at explaining complex technical concepts and processes to clients and non-technical staff clearly and understandably. Able to multi-task effectively and bring several simultaneous installation and repair projects to completion with full accuracy and efficiency.
Work History
May 2018 to Current
ASSEMBLERS INC Silver Spring, MD
Lead Technician
Perform the assembly of products according to specifications and instructions
Assemble and aligned parts and fixtures using hand and power tools
Train new assemblers and provide them with adequate knowledge about the process
Read and follow standard operating procedures
Explain findings to customers and outline repair or service options
Repair and perform troubleshooting for damaged equipment
Inspect all work for quality and compliance with design standards
Developed multitasking skills and setting priorities to meet deadlines
January 2016 to February 2018
CPU INTERNATIONAL COMPUTER TRAINING AND SALES CENT Addis Ababa, Ethiopia
Computer Repair Technician
-Preventive or scheduled maintenance, where equipment or facilities are inspected,
maintained and protected before break down or other problems occur
- Troubleshooting software, hardware, and network issues on-sites
- Troubleshoot systems and work with costumers to determine needed hardware and
software changes
- Break down systems, remove malfunctioning hardware, and install new parts
- Resolved all troubleshooting tickets placed by administrators and staff
- Accepted costumers desktop and laptop systems in store for repairs
- Performed all repairs with at most concern and customer privacy
- Resolved selected issues with smartphones and tablets
Skill
Work ethic
Multitasking
Teamwork
Communication
Analytical Thinker
Leadership
Ability to work under pressure
Adaptability
Time management
Self-motivated
Problem-solving/conflict resolution
Typing skills
Analytical Thinker
Programming and design
Applications and databases
Operating systems
Software proficiency
Web content management
Well-versed in installing and using Operating systems, software, applications, anti-
virus, and patches
Education
2018 - Current Montgomery Collagen Tacoma Park, MD
Associate of Science, Computer Science
2017 ADDIS ABABA UNIVERSITY, Addis Ababa, Ethiopia
Associate of Science, Electrical And Computer Engineering
Amanuel Gashaw
1215 East West Hwy
Silver Spring, MD 20910
Phone: ------------
E-Mail: ------------
Professional Summary
Highly reliable Computer Technician with a strong technical background and excellent client service record. Adept at explaining complex technical concepts and processes to clients and non-technical staff clearly and understandably. Able to multi-task effectively and bring several simultaneous installation and repair projects to completion with full accuracy and efficiency.
Work History
May 2018 to Current
ASSEMBLERS INC Silver Spring, MD
Lead Technician
Perform the assembly of products according to specifications and instructions
Assemble and aligned parts and fixtures using hand and power tools
Train new assemblers and provide them with adequate knowledge about the process
Read and follow standard operating procedures
Explain findings to customers and outline repair or service options
Repair and perform troubleshooting for damaged equipment
Inspect all work for quality and compliance with design standards
Developed multitasking skills and setting priorities to meet deadlines
January 2016 to February 2018
CPU INTERNATIONAL COMPUTER TRAINING AND SALES CENT Addis Ababa, Ethiopia
Computer Repair Technician
-Preventive or scheduled maintenance, where equipment or facilities are inspected,
maintained and protected before break down or other problems occur
- Troubleshooting software, hardware, and network issues on-sites
- Troubleshoot systems and work with costumers to determine needed hardware and
software changes
- Break down systems, remove malfunctioning hardware, and install new parts
- Resolved all troubleshooting tickets placed by administrators and staff
- Accepted costumers desktop and laptop systems in store for repairs
- Performed all repairs with at most concern and customer privacy
- Resolved selected issues with smartphones and tablets
Skill
Work ethic
Multitasking
Teamwork
Communication
Analytical Thinker
Leadership
Ability to work under pressure
Adaptability
Time management
Self-motivated
Problem-solving/conflict resolution
Typing skills
Analytical Thinker
Programming and design
Applications and databases
Operating systems
Software proficiency
Web content management
Well-versed in installing and using Operating systems, software, applications, anti-
virus, and patches
Education
2018 - Current Montgomery Collagen Tacoma Park, MD
Associate of Science, Computer Science
2017 ADDIS ABABA UNIVERSITY, Addis Ababa, Ethiopia
Associate of Science, Electrical And Computer Engineering