Amanda Wood Resume
Amanda Wood
1469 N Glassell St, Apt C Orange CA, 92867
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Hard-working and highly motivated college student with proven leadership, communication skills, and organizational skills seeking to apply and enhance my experience in the field.
Experience
BDO USA, LLP � Costa Mesa, CA
RECEPTIONIST 10/2018 � CURRENT
Greet guests as soon as they arrive and director visitors to the appropriate persons. Answer, screen, and forward incoming phone calls. Insure the reception area is tidy and presentable. Reserve conference rooms for staff and assist with office events. Administrative Assistant to Unclaimed Property/STS Department.
Disneyland � Anaheim, CA
ADMINISTRATIVE ASSISTANT 07/2017 � 10/2018
Handle administrative requests from senior managers, answer and direct phone calls, schedule daily appointments and create cast schedules, update and maintain office policies and procedures, and write emails and correspondence memos.
SUPERVISOR 10/2016 � 10/2018
Organize workflow and ensure that Cast Members understand their duties and delegated tasks, monitor Cast Member productivity and provide constructive feedback and coaching, resolve conflicts pertaining to employees or guests, and pass on information from upper management to Cast Members and vice versa.
ATTRACTIONS HOSTESS 01/2014 � 10/2018
Answer guests� questions, concerns, or needs, add and subtract ride vehicles, monitor the ride-path for safe conditions, assist guests with disabilities, greet all guests with a friendly smile, and execute guest service performance daily.
FOOD & BEVERAGE HOSTESS 02/2013 � 1/2014
Maintained high standards of customer service during high-volume & fast-paced operations, mastered POS computer system, handled currency and credit transactions quickly and accurately, and resolved complaints promptly and professionally.
Education
FEB 2018
BA (in progress) / Arizona State University - Online
3.3 GPA with a major in Anthropology
MAY 2011
GED / Santiago High School, Corona CA
Graduated with a 2.65 GPA, Junior Varsity � Swim & Water Polo, Varsity � Golf, Member of the Art Club.
Skills
� 6+ years of Customer Service
� 2+ years of Administrative Experience
� Microsoft Office Advanced
� Adaptable & Highly Motivated
Amanda Wood
1469 N Glassell St, Apt C Orange CA, 92867
------------
------------
Hard-working and highly motivated college student with proven leadership, communication skills, and organizational skills seeking to apply and enhance my experience in the field.
Experience
BDO USA, LLP � Costa Mesa, CA
RECEPTIONIST 10/2018 � CURRENT
Greet guests as soon as they arrive and director visitors to the appropriate persons. Answer, screen, and forward incoming phone calls. Insure the reception area is tidy and presentable. Reserve conference rooms for staff and assist with office events. Administrative Assistant to Unclaimed Property/STS Department.
Disneyland � Anaheim, CA
ADMINISTRATIVE ASSISTANT 07/2017 � 10/2018
Handle administrative requests from senior managers, answer and direct phone calls, schedule daily appointments and create cast schedules, update and maintain office policies and procedures, and write emails and correspondence memos.
SUPERVISOR 10/2016 � 10/2018
Organize workflow and ensure that Cast Members understand their duties and delegated tasks, monitor Cast Member productivity and provide constructive feedback and coaching, resolve conflicts pertaining to employees or guests, and pass on information from upper management to Cast Members and vice versa.
ATTRACTIONS HOSTESS 01/2014 � 10/2018
Answer guests� questions, concerns, or needs, add and subtract ride vehicles, monitor the ride-path for safe conditions, assist guests with disabilities, greet all guests with a friendly smile, and execute guest service performance daily.
FOOD & BEVERAGE HOSTESS 02/2013 � 1/2014
Maintained high standards of customer service during high-volume & fast-paced operations, mastered POS computer system, handled currency and credit transactions quickly and accurately, and resolved complaints promptly and professionally.
Education
FEB 2018
BA (in progress) / Arizona State University - Online
3.3 GPA with a major in Anthropology
MAY 2011
GED / Santiago High School, Corona CA
Graduated with a 2.65 GPA, Junior Varsity � Swim & Water Polo, Varsity � Golf, Member of the Art Club.
Skills
� 6+ years of Customer Service
� 2+ years of Administrative Experience
� Microsoft Office Advanced
� Adaptable & Highly Motivated