Amanda Ventresco Hospitality Resume
AMANDA VENTRESCO
Raleigh, NC 27614
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OBJECTIVE
Seeking entry level hotel/lodge or resort position using my recent hospitality certifications and customer service experience.
QUALIFICATIONS SUMMARY
Customer oriented, friendly, and hardworking. Handle stressful situations in a calm manner. Clearly and pleasantly communicate with customers, staff, and superiors. Detail oriented. Basic computer skills, including Microsoft Word and PowerPoint. Positive attitude, helpful to team members and guests. Completing comprehensive Hospitality training.
EXPERIENCE
Seasonal Sales Associate, Party City, Raleigh NC 2018-2018
• Engaged with customers and to increase sales.
• Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
• Replenished floor stock and processed shipments to ensure product availability for customers.
• Listened to customer needs and preferences to provide accurate advice.
• Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
EDUCATION
Hospitality Certificate, Wake Technical Community College, Raleigh NC 2019
Hospitality Hotel and Restaurant Training for 12 line-level positions. Certifications include:
• Front Desk Certification (American Hotel & Lodging Education Institute)
• ServSafe Certification (National Restaurant Association)
• Training for Intervention Procedures (TIPS)
• MICROS Training / OPERA Certificate
• Host U Certification (Knowledge in Wines, Beer, Spirits, & Non-Alcoholic Beverages)
High School Diploma, Wake County Adult High School Program, Raleigh NC 2018
AMANDA VENTRESCO
Raleigh, NC 27614
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------------
OBJECTIVE
Seeking entry level hotel/lodge or resort position using my recent hospitality certifications and customer service experience.
QUALIFICATIONS SUMMARY
Customer oriented, friendly, and hardworking. Handle stressful situations in a calm manner. Clearly and pleasantly communicate with customers, staff, and superiors. Detail oriented. Basic computer skills, including Microsoft Word and PowerPoint. Positive attitude, helpful to team members and guests. Completing comprehensive Hospitality training.
EXPERIENCE
Seasonal Sales Associate, Party City, Raleigh NC 2018-2018
• Engaged with customers and to increase sales.
• Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
• Replenished floor stock and processed shipments to ensure product availability for customers.
• Listened to customer needs and preferences to provide accurate advice.
• Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
EDUCATION
Hospitality Certificate, Wake Technical Community College, Raleigh NC 2019
Hospitality Hotel and Restaurant Training for 12 line-level positions. Certifications include:
• Front Desk Certification (American Hotel & Lodging Education Institute)
• ServSafe Certification (National Restaurant Association)
• Training for Intervention Procedures (TIPS)
• MICROS Training / OPERA Certificate
• Host U Certification (Knowledge in Wines, Beer, Spirits, & Non-Alcoholic Beverages)
High School Diploma, Wake County Adult High School Program, Raleigh NC 2018