Amanda Mansfield Resume
Amanda
Mansfield
17185 Sandstone Dr. Carlyle Il
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Service-oriented professional with six years of experience in customer relations and food service. Core competencies include Event Coordination, People Leader, and Task-oriented, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
• Customer and Personal Service
• Judgment and Decision Making
• Active Listening
• Illinois Food Handler Certification • Proven Leader
• Administration and Management
• Detail oriented
• At Risk Certification
Experience
04/2012 – TO PRESENT (10-20 HOURS PER WEEK)
Server and more / Bretz Wildlife Lodge & Winery, Carlyle, IL
Greet guests, escort them to their seats and present them menus and wine lists. Monitor patron activities to ensure liquor regulations are obeyed. Supervised at least 8 employees at a time. Investigate and resolve complaints regarding food quality, service, or accommodations. Write orders and enter them into a computer for transmittal to kitchen staff. Perform food and drink preparation or service tasks. New employee orientation and training. Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Present checks to customers and accept payment for services. Answer phones and take messages and schedule reservations.
10/2015 – 04/2018 (10-15 HOURS PER WEEK)
Server / Texas Roadhouse, Shiloh, IL
Take food orders and enter orders into a computer for transmittal to kitchen staff. Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages Stock service stations with items such as ice, napkins, or straws. Remove dishes from tables for return to kitchen after meals are finished. Present checks to customers and accept payment for services.
8/2017 – 12/2017 (10 HOURS PER WEEK)
Intern / Madison County Juvenile Diversion Program
Researched Criminal justice topics for my senior thesis (Social Bond Theory and Family Involvement). Created activities for the students for the meetings. Participated in online lectures. Managed the programs Facebook and Instagram pages. Composed summaries from articles I read to then post for the parents on our Facebook page. Participated in meetings and talked with the students.
10/2014 – TO 12/2014
Server / Buffalo Wild Wings, Edwardsville, IL
Write orders and enter them into a computer for transmittal to kitchen staff. Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Present checks to customers and accept payment for services
Education
MAY 2018
Bachelor of Science / Southern Illinois University Edwardsville, Edwardsville, IL
Major in Criminal Justice, Minor in Anthropology. Four- year member of Club Cheerleading, three- year executive board member; positions held: choreographer, club president, coach. Semester Internship at the Madison County Juvenile Diversion Program.
MAY 2014
High School Diploma / Carlyle High School, Carlyle, IL
Spanish National Honor Society. Member of the Spanish club, FFA, and The Tribe. A four-year varsity cheerleader. Four-year band member and two-year drum major.
Activities
College and high school cheerleader. Participation in school psychology studies. Past member of the Girl Scouts, ten plus years. Band member for eight years. Active member and Cantor at church. Taught vacation bible school for five years. Avid camper and outdoorsman.
Amanda
Mansfield
17185 Sandstone Dr. Carlyle Il
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------------
Service-oriented professional with six years of experience in customer relations and food service. Core competencies include Event Coordination, People Leader, and Task-oriented, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Skills
• Customer and Personal Service
• Judgment and Decision Making
• Active Listening
• Illinois Food Handler Certification • Proven Leader
• Administration and Management
• Detail oriented
• At Risk Certification
Experience
04/2012 – TO PRESENT (10-20 HOURS PER WEEK)
Server and more / Bretz Wildlife Lodge & Winery, Carlyle, IL
Greet guests, escort them to their seats and present them menus and wine lists. Monitor patron activities to ensure liquor regulations are obeyed. Supervised at least 8 employees at a time. Investigate and resolve complaints regarding food quality, service, or accommodations. Write orders and enter them into a computer for transmittal to kitchen staff. Perform food and drink preparation or service tasks. New employee orientation and training. Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Present checks to customers and accept payment for services. Answer phones and take messages and schedule reservations.
10/2015 – 04/2018 (10-15 HOURS PER WEEK)
Server / Texas Roadhouse, Shiloh, IL
Take food orders and enter orders into a computer for transmittal to kitchen staff. Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages Stock service stations with items such as ice, napkins, or straws. Remove dishes from tables for return to kitchen after meals are finished. Present checks to customers and accept payment for services.
8/2017 – 12/2017 (10 HOURS PER WEEK)
Intern / Madison County Juvenile Diversion Program
Researched Criminal justice topics for my senior thesis (Social Bond Theory and Family Involvement). Created activities for the students for the meetings. Participated in online lectures. Managed the programs Facebook and Instagram pages. Composed summaries from articles I read to then post for the parents on our Facebook page. Participated in meetings and talked with the students.
10/2014 – TO 12/2014
Server / Buffalo Wild Wings, Edwardsville, IL
Write orders and enter them into a computer for transmittal to kitchen staff. Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Present checks to customers and accept payment for services
Education
MAY 2018
Bachelor of Science / Southern Illinois University Edwardsville, Edwardsville, IL
Major in Criminal Justice, Minor in Anthropology. Four- year member of Club Cheerleading, three- year executive board member; positions held: choreographer, club president, coach. Semester Internship at the Madison County Juvenile Diversion Program.
MAY 2014
High School Diploma / Carlyle High School, Carlyle, IL
Spanish National Honor Society. Member of the Spanish club, FFA, and The Tribe. A four-year varsity cheerleader. Four-year band member and two-year drum major.
Activities
College and high school cheerleader. Participation in school psychology studies. Past member of the Girl Scouts, ten plus years. Band member for eight years. Active member and Cantor at church. Taught vacation bible school for five years. Avid camper and outdoorsman.