Alyssa Valenti Resume
Seasoned eCommerce Specialist offering three years of related experience, results-driven approach and dedication to achieve remarkable customer results. Capable of leading routine operations and special projects for new and established customers. Achievements include revamping and strengthening campaigns to drive revenue growth.
Work History
ECommerce Digital Range Specialist IKEA Canada, Montreal, Quebec Drove online sales by ensuring products were buyable and visible online through system reporting and troubleshooting. Delivered inventory forecasts to ensure stock levels were secured online during commercial activities and peak days. Managed and prepared merchandising strategies for national campaigns, product launch dates and limited time offers. Analyzed consumer purchasing behaviors, combined with market trends and historical sales data, to improve product listing pages and search queries. Collaborated with various stakeholders to continuously improve the customer journey online through all multi channel touch points.
ECommerce Digital Merchandiser IKEA Canada, Montreal, Quebec Ensured online customers are inspired and engaged while browsing the IKEA Canada website. Sales steered customers to key products based on seasonality, sales performance, country priorities and gross margin to maximize profits. Optimized internal search results with keywords to facilitate the customer experience. Maximized strategic approaches by keeping close eye on performance and making quick appropriate adjustments. Edited and refreshed product images in key areas to ensure an exceptional customer journey.
Kitchen & Business Sales Associate IKEA Canada, Montreal, Quebec Prepared, revised and read through technical drawings of residential and commercial kitchen plans. Reproduced kitchen plans in the IKEA home planner software to achieve an exceptional working triangle and layout. Finalized kitchen and business sales with clients over the phone and/or through email. Delivered exceptional service to contractors and business owners in need of high ticket orders. Checked prices and calculated totals for accurate invoice processing.
Residential & Commercial Interior Design Intern M Tendance, Lanoraie, QC Worked with commercial and residential clients to understand project requirements to provide exceptional proposals. Prepared concept boards and space planning documents and details to implement design concepts. Modified images and floor plans in Adobe Photoshop, AutoCad, SketchUp and Autodesk 3ds Max. Participated in furniture selection and documentation of specifications. Developed selection of color palettes and material presentations.
Education
AEC: Interior Design Herzing College - Montreal, QC
High School Diploma Laurier MacDonald Highschool - Montreal, QC
Seasoned eCommerce Specialist offering three years of related experience, results-driven approach and dedication to achieve remarkable customer results. Capable of leading routine operations and special projects for new and established customers. Achievements include revamping and strengthening campaigns to drive revenue growth.
Work History
ECommerce Digital Range Specialist IKEA Canada, Montreal, Quebec Drove online sales by ensuring products were buyable and visible online through system reporting and troubleshooting. Delivered inventory forecasts to ensure stock levels were secured online during commercial activities and peak days. Managed and prepared merchandising strategies for national campaigns, product launch dates and limited time offers. Analyzed consumer purchasing behaviors, combined with market trends and historical sales data, to improve product listing pages and search queries. Collaborated with various stakeholders to continuously improve the customer journey online through all multi channel touch points.
ECommerce Digital Merchandiser IKEA Canada, Montreal, Quebec Ensured online customers are inspired and engaged while browsing the IKEA Canada website. Sales steered customers to key products based on seasonality, sales performance, country priorities and gross margin to maximize profits. Optimized internal search results with keywords to facilitate the customer experience. Maximized strategic approaches by keeping close eye on performance and making quick appropriate adjustments. Edited and refreshed product images in key areas to ensure an exceptional customer journey.
Kitchen & Business Sales Associate IKEA Canada, Montreal, Quebec Prepared, revised and read through technical drawings of residential and commercial kitchen plans. Reproduced kitchen plans in the IKEA home planner software to achieve an exceptional working triangle and layout. Finalized kitchen and business sales with clients over the phone and/or through email. Delivered exceptional service to contractors and business owners in need of high ticket orders. Checked prices and calculated totals for accurate invoice processing.
Residential & Commercial Interior Design Intern M Tendance, Lanoraie, QC Worked with commercial and residential clients to understand project requirements to provide exceptional proposals. Prepared concept boards and space planning documents and details to implement design concepts. Modified images and floor plans in Adobe Photoshop, AutoCad, SketchUp and Autodesk 3ds Max. Participated in furniture selection and documentation of specifications. Developed selection of color palettes and material presentations.
Education
AEC: Interior Design Herzing College - Montreal, QC
High School Diploma Laurier MacDonald Highschool - Montreal, QC