Alyssa's Resume
Alyssa's Resume

Alyssa Frey
T: ------------ E: ------------

Education
College of Southern Nevada May 2020
Associates of Arts

Experience
CaptionCall: Captioning Agent September 2018 - Present
� Listening to a caller and speaking the same words in verbatim
� Participating in a call with confidential information

Burlington Coat Factory: Cashier May 2018 � September 2018
� Accepted customer payments, and made change when necessary
� Answered customers' questions on purchases, store policies, and store returns
� Guided customer disputes toward positive resolution with listening and diplomacy skills
� Interacted in a pleasant and friendly way with store guests

City of Henderson: Recreational Assistant May 2016 � August 2017
� Watched 25-30 children between the ages of 5 and 7
� Greeted parents upon entrance
� Signed children in and out to authorized adults
� Chaperoned field trips
� Applied first-aid when necessary

Skills
� Well-organized
� Self-motivated
� Hard working
� Experienced with registers and computers
� Pleasant, friendly communications
� Ability to quickly make change
� Excellent recall of names and faces

References
Brittany Messer- ------------
Former Supervisor at City of Henderson Kidzone

Elizabeth Tongakovi- ------------
Former Supervisor at Burlington Coat Factory

Toni Gasbarrino- ------------
Former Advisor and Mentor at Basic Academy, Yearbook