Altavia Robinson Resume
Altavia Robinson
503 West Road, Unit 63 Houston, Tx 77038
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SKILLS
Strong Customer Relations Skills
Computer/Data Entry Proficiency
Business Telephone Etiquette
OneSite Experience
Instructor/Management Skills
Administrative Assistant Experience
WORK EXPERIENCE
Receptionist/Intake Specialist/Leasing Agent
Cullen Park Apartments, Houston, Tx (Express Professional Temp. Agency)
I am the first point of contact for potential residents as well as current residents. I provide customer service to all people entering the leasing office. I work as an intake specialist for the newly acquired Project Based Section 8 property. I greet applicants and instruct them on how properly complete the application. I receive work orders and put them in the OneSite program then distribute them to the maintenance crew. I provide potential residents with information on the property and the Project Based Section 8 program in person and by telephone. I enter applicant information into the OneSite program. I complete rental verifications for residents seeking residency at other apartment complexes. I issue keys to vendors that provide outside maintenance. I conduct background checks on potential residents. I receive rental payments from residents and prepare them for the manager to enter into the system. 10/2019-1/2020
Operations Administrative Assistant
Domtar Personal Care, Greenville, NC
I performed all administrative duties for the Plant Manager as well as the leadership team. I Scheduled and Facilitated meetings. I coordinated all social functions for the plant. I managed office supply inventory and distribution. I assisted line managers with administrative projects. I served as safety function leader for leadership team. I acted a liaison between management and employees. 4/2016-4/2019
Customer Service Coordinator
Domtar Personal Care, Greenville, NC
I processed vendor orders. I assisted and directed calls from customers. I created Bills of Lading for vendors. Coordinate orders with warehouses. I enhanced relationships with vendors and brokers. I maintained client/order records.3/2014-4/2016.
Logistics Technician
Domtar Personal Care, Greenville, NC
I worked as a baler technician and line supply technician. I drove clamp trucks transporting raw materials to the production line. I prepared scrap materials for recycling. I encouraged coworkers to work safe as Safety Function Leader. 12/2011-3/2014
Office Assistant IV
East Carolina University, Brody School of Medicine, Greenville, NC
I handled all word processing and typing. I entered data for reports. I maintained inventory of office supplies and products. Helped to plan and organize office functions. Answered multi line telephones and triaged the calls in order to assist the caller properly. I managed the daily schedule of the two Bariatric surgeons. I ordered labs and other medically necessary tests for patients. I transcribed letters for the physicians. 5/2002-10/2010
Instructor/Administrative Assistant
American School of X-Ray, Gardena, CA
I worked a dual role at this institution. I was head administrative assistant as well as the instructor for the Medical Assisting Program and the Clinical Skills Proficiency Program that was offered to the Limited Radiography students.
4/1993-9/1996
EDUCATION
Pitt Community College, Winterville, NC- Medical Office Administration Associates Degree 2011
Bryman College, Long Beach, CA - Medical Assisting Training, Diploma and license. National Phlebotomy Association
Instructor certificate.
American Association of Medical Assisting (AAMA) License 1993
Pitt Community College, Winterville, NC Cosmetology diploma and license 1987
Altavia Robinson
503 West Road, Unit 63 Houston, Tx 77038
------------ ------------
SKILLS
Strong Customer Relations Skills
Computer/Data Entry Proficiency
Business Telephone Etiquette
OneSite Experience
Instructor/Management Skills
Administrative Assistant Experience
WORK EXPERIENCE
Receptionist/Intake Specialist/Leasing Agent
Cullen Park Apartments, Houston, Tx (Express Professional Temp. Agency)
I am the first point of contact for potential residents as well as current residents. I provide customer service to all people entering the leasing office. I work as an intake specialist for the newly acquired Project Based Section 8 property. I greet applicants and instruct them on how properly complete the application. I receive work orders and put them in the OneSite program then distribute them to the maintenance crew. I provide potential residents with information on the property and the Project Based Section 8 program in person and by telephone. I enter applicant information into the OneSite program. I complete rental verifications for residents seeking residency at other apartment complexes. I issue keys to vendors that provide outside maintenance. I conduct background checks on potential residents. I receive rental payments from residents and prepare them for the manager to enter into the system. 10/2019-1/2020
Operations Administrative Assistant
Domtar Personal Care, Greenville, NC
I performed all administrative duties for the Plant Manager as well as the leadership team. I Scheduled and Facilitated meetings. I coordinated all social functions for the plant. I managed office supply inventory and distribution. I assisted line managers with administrative projects. I served as safety function leader for leadership team. I acted a liaison between management and employees. 4/2016-4/2019
Customer Service Coordinator
Domtar Personal Care, Greenville, NC
I processed vendor orders. I assisted and directed calls from customers. I created Bills of Lading for vendors. Coordinate orders with warehouses. I enhanced relationships with vendors and brokers. I maintained client/order records.3/2014-4/2016.
Logistics Technician
Domtar Personal Care, Greenville, NC
I worked as a baler technician and line supply technician. I drove clamp trucks transporting raw materials to the production line. I prepared scrap materials for recycling. I encouraged coworkers to work safe as Safety Function Leader. 12/2011-3/2014
Office Assistant IV
East Carolina University, Brody School of Medicine, Greenville, NC
I handled all word processing and typing. I entered data for reports. I maintained inventory of office supplies and products. Helped to plan and organize office functions. Answered multi line telephones and triaged the calls in order to assist the caller properly. I managed the daily schedule of the two Bariatric surgeons. I ordered labs and other medically necessary tests for patients. I transcribed letters for the physicians. 5/2002-10/2010
Instructor/Administrative Assistant
American School of X-Ray, Gardena, CA
I worked a dual role at this institution. I was head administrative assistant as well as the instructor for the Medical Assisting Program and the Clinical Skills Proficiency Program that was offered to the Limited Radiography students.
4/1993-9/1996
EDUCATION
Pitt Community College, Winterville, NC- Medical Office Administration Associates Degree 2011
Bryman College, Long Beach, CA - Medical Assisting Training, Diploma and license. National Phlebotomy Association
Instructor certificate.
American Association of Medical Assisting (AAMA) License 1993
Pitt Community College, Winterville, NC Cosmetology diploma and license 1987