Alicia
ALICIA HELTON
Edwards AFB, CA------------
A------------
OBJECTIVE:
To work in a fun environment with great people. Fun, energetic individual that enjoys helping others with their needs.
SKILLS & ABILITIES:
~ 50 WPM ~ Outstanding customer service
~ Medical Terminology ~ Professional telephone etiquette
~ Hardworking ~ Detailed oriented
~ Dependable ~ Organized
~ Excellent communication skills (both verbal and written)
~ Knowledgeable on Microsoft Programs (Word, Excel, PowerPoint)
PREVIOUS EMPLOYEMNT:
ACADEMIC ADVISOR (CONTRACTOR) ~ SKIES THE LIMIT Apr. 2017- Oct. 2019
~ Answered phones and performed administrative duties. ~ Scheduled classrooms and appointments for counselors. ~ Provided individual counseling and information on educations programs and degrees.
~ Conducted weekly/monthly briefings for Airmen on Tuition Assistance, Skillbridge, Pre-Separation, and FTAC
~ Utilized military computer based programs to manage and organize student accounts. Compiled and input data, documents, and test scores. Ensured records were complete, correct, and updated.
~ Administered and monitored specialized testing for Active Duty personnel.
~ Ensured eligibility of student and scheduled them for testing.
~ Provided rules, regulations and detailed instructions to all examinees.
~ Compliant of military procedures and confidentiality.
~ Completed end of day tasks. Followed up on counseling notes, suspense�s, email, education goals and TA.
SALES ASSOCIATE ~ JOANN�S HALLMARK Feb. 2017- Dec. 2018
~Provided outstanding customer service; greeted each customer as they entered the store; assisted customer in finding their purchases.
~Answered phones in a timely manner; took messages and phone orders
~Organized customer�s special orders; conducted inventory, unpacked and stocked freight.
~ Performed end of night duties; closed registers and straightened up store. Put up new sale signs and marketing materials.
EVENT WAIT STAFF ~ JIMMY DOOLITTLE CENTER Mar. 2018 � Sept. 2019
~ Set up for military events including ALS, Military Ball, Christmas parties, Promotion and Retirement ceremonies.
~Greeted customers as they came in; Provided members with courtesy and professionalism.
~ Assisted protocol to ensure event was set up as needed.
~ Organized wait staff area, and created system for employees to follow.
EDUCATION MINOT STATE UNIVERSITY ~ MINOT, NORTH DAKOTA
~ BA, COMMUNICATION ARTS (GS)
CLOVIS COMMUNITY COLLEGE ~ CLOVIS, NEW MEXICO ~ ASSOCIATES IN ARTS (PRE-NURSING) LOVING HOMES ~ STANLEY, ND ~ CNA CERTIFICATION (CURRENT) TRINITY MEDICAL ARTS ~ MINOT, ND ~ NREMT-B LINCENSE (CURRENT)
REFERENCES:
CARLY LUMLEY RN ~ Giving Hearts
------------ ~ C------------
RONAND FILKINS Education Office Section Chief ~ USAF
------------ ~ R------------
TAMMY KRAFT Youth Clothing
------------
ALICIA HELTON
Edwards AFB, CA------------
A------------
OBJECTIVE:
To work in a fun environment with great people. Fun, energetic individual that enjoys helping others with their needs.
SKILLS & ABILITIES:
~ 50 WPM ~ Outstanding customer service
~ Medical Terminology ~ Professional telephone etiquette
~ Hardworking ~ Detailed oriented
~ Dependable ~ Organized
~ Excellent communication skills (both verbal and written)
~ Knowledgeable on Microsoft Programs (Word, Excel, PowerPoint)
PREVIOUS EMPLOYEMNT:
ACADEMIC ADVISOR (CONTRACTOR) ~ SKIES THE LIMIT Apr. 2017- Oct. 2019
~ Answered phones and performed administrative duties. ~ Scheduled classrooms and appointments for counselors. ~ Provided individual counseling and information on educations programs and degrees.
~ Conducted weekly/monthly briefings for Airmen on Tuition Assistance, Skillbridge, Pre-Separation, and FTAC
~ Utilized military computer based programs to manage and organize student accounts. Compiled and input data, documents, and test scores. Ensured records were complete, correct, and updated.
~ Administered and monitored specialized testing for Active Duty personnel.
~ Ensured eligibility of student and scheduled them for testing.
~ Provided rules, regulations and detailed instructions to all examinees.
~ Compliant of military procedures and confidentiality.
~ Completed end of day tasks. Followed up on counseling notes, suspense�s, email, education goals and TA.
SALES ASSOCIATE ~ JOANN�S HALLMARK Feb. 2017- Dec. 2018
~Provided outstanding customer service; greeted each customer as they entered the store; assisted customer in finding their purchases.
~Answered phones in a timely manner; took messages and phone orders
~Organized customer�s special orders; conducted inventory, unpacked and stocked freight.
~ Performed end of night duties; closed registers and straightened up store. Put up new sale signs and marketing materials.
EVENT WAIT STAFF ~ JIMMY DOOLITTLE CENTER Mar. 2018 � Sept. 2019
~ Set up for military events including ALS, Military Ball, Christmas parties, Promotion and Retirement ceremonies.
~Greeted customers as they came in; Provided members with courtesy and professionalism.
~ Assisted protocol to ensure event was set up as needed.
~ Organized wait staff area, and created system for employees to follow.
EDUCATION MINOT STATE UNIVERSITY ~ MINOT, NORTH DAKOTA
~ BA, COMMUNICATION ARTS (GS)
CLOVIS COMMUNITY COLLEGE ~ CLOVIS, NEW MEXICO ~ ASSOCIATES IN ARTS (PRE-NURSING) LOVING HOMES ~ STANLEY, ND ~ CNA CERTIFICATION (CURRENT) TRINITY MEDICAL ARTS ~ MINOT, ND ~ NREMT-B LINCENSE (CURRENT)
REFERENCES:
CARLY LUMLEY RN ~ Giving Hearts
------------ ~ C------------
RONAND FILKINS Education Office Section Chief ~ USAF
------------ ~ R------------
TAMMY KRAFT Youth Clothing
------------