Alexis Castaneda's Resume
Alexis C Castaneda
Fullerton, California 92833, United States
. .
Education
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714/264-0749
?
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California State University Fullerton, Fullerton, California
Pursuing a Bachelor's in Arts degree in Sociology, Minor in Public Policy , GPA: 3.3
.
Fullerton College, Fullerton, California
Associates Degree to Transfer in Sociology , GPA: 3.3
. .
Honors and Awards
Expected May 2020 May 2018
.
Dean's List California State University, Fullerton (Fall 2018 - Current) Alpha Kappa Delta Sociology International Society
. .
Work Experience
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Tempo Urban Kitchen, Brea, California
Server
.
.
January 2018 - October 2018
June 2017 - February 2018
September 2016 - April 2017
July 2015 - June 2018
? Handled daily cash checkouts
? Maintained and improved restaurant sales by upselling food and drink items to guests
? Processed orders of multiple guests in a timely manner
? Rectified customer complaints
24 Hour Fitness, La Mirada, California
Front Desk
.
.
? Informed members and guests about new membership specials offered by the company
? Promoted new products and merchandise to reach sales goals for the club
? Managed the P.O.S. system
? Maintained and updated membership accounts
Massage Envy Spa, Anaheim Hills, California
Front Desk Associate
.
.
? Sold Massage Envy Spa memberships to new guests and non-members
? Increased membership and product sales
? Scheduled and edited appointments through the phone and in person with clients
? Provided superior customer service, answered questions, and resolved complaints
? Assisted clients with financial transactions
Jason's Catered Events, Orange, California
Server
.
. .
Skills
? Ensured guest satisfaction was a top priority
? Demonstrated ability to do multiple tasks at once
.
.
? Excellent verbal and written communication skills
? Exceptional customer service skills via telephone and in-person
? Advanced skills using the booking and editing software known as "Millennium Scheduling Software"
? Ability to multi-task under pressure and maintain attention to detail
? Excellent interpersonal skills and organizational skills
? Leadership and teamwork skills
? Proficient in Microsoft Office and ability to type above 60 wpm
? Languages: Ability to speak and write in Spanish and English
Alexis C Castaneda
Fullerton, California 92833, United States
. .
Education
------------
714/264-0749
?
.
California State University Fullerton, Fullerton, California
Pursuing a Bachelor's in Arts degree in Sociology, Minor in Public Policy , GPA: 3.3
.
Fullerton College, Fullerton, California
Associates Degree to Transfer in Sociology , GPA: 3.3
. .
Honors and Awards
Expected May 2020 May 2018
.
Dean's List California State University, Fullerton (Fall 2018 - Current) Alpha Kappa Delta Sociology International Society
. .
Work Experience
.
Tempo Urban Kitchen, Brea, California
Server
.
.
January 2018 - October 2018
June 2017 - February 2018
September 2016 - April 2017
July 2015 - June 2018
? Handled daily cash checkouts
? Maintained and improved restaurant sales by upselling food and drink items to guests
? Processed orders of multiple guests in a timely manner
? Rectified customer complaints
24 Hour Fitness, La Mirada, California
Front Desk
.
.
? Informed members and guests about new membership specials offered by the company
? Promoted new products and merchandise to reach sales goals for the club
? Managed the P.O.S. system
? Maintained and updated membership accounts
Massage Envy Spa, Anaheim Hills, California
Front Desk Associate
.
.
? Sold Massage Envy Spa memberships to new guests and non-members
? Increased membership and product sales
? Scheduled and edited appointments through the phone and in person with clients
? Provided superior customer service, answered questions, and resolved complaints
? Assisted clients with financial transactions
Jason's Catered Events, Orange, California
Server
.
. .
Skills
? Ensured guest satisfaction was a top priority
? Demonstrated ability to do multiple tasks at once
.
.
? Excellent verbal and written communication skills
? Exceptional customer service skills via telephone and in-person
? Advanced skills using the booking and editing software known as "Millennium Scheduling Software"
? Ability to multi-task under pressure and maintain attention to detail
? Excellent interpersonal skills and organizational skills
? Leadership and teamwork skills
? Proficient in Microsoft Office and ability to type above 60 wpm
? Languages: Ability to speak and write in Spanish and English