Alexia Mate
ALEXIA MATE
Accomplished opera singer and classical violinist with experience in administrative support, customer service, education, and sales. Highly skilled in communication, multi-tasking, problem solving, and organization.
Administrative Experience
2018 - 2020
Front Desk Associate Equinox
• Received a 5-star rating in the 2019 Member Review of the Front Desk Staff
• Initiated reorganization and improvement of the club’s digital filing system to improve usability and efficiency for the Front Desk team
• Supported an increase in 2019-20 membership sales and spa service sales
Gained experience serving as a gatekeeper, supporting, and scheduling meetings for management, spa, and the sales team, providing a high level of customer service to members and guests, answering phone calls and emails, managing member accounts and invoices, completing data entry tasks, organizing the front desk, assisting with special events, and coordinating with maintenance and IT to resolve building and technology issues.
June – August 2017
Sales Representative DCM
• Achieved and maintained status within the top three sales numbers on the team
Gained experience nurturing relationships with clients to sell tickets and subscriptions for the Detroit Symphony Orchestra and collaborating with team members to create sales strategies.
June – August 2016
Cashier / Customer Service Bed, Bath & Beyond
Handled customer transactions, returns, questions, issues, and organized inventory.
June – August 2015
Private Office Assistant Insurance Agent
Provided general administrative support. Gained experience screening phone calls and emails, organizing files and office space, and restocking inventory.
Teaching Experience
2017-Present
Music/Private Voice Instructor Music To Your Home/Freelance
Teach classical, musical theater, jazz, pop, musical concepts, vocabulary, vocal technique, sight reading, ear training, improvisation, composition, and French, German, Italian, and English diction. Communicate with parents regarding student progress.
Education
2018-2020
MM in Voice
The New School – Mannes School of Music
- Merit Scholarship, GPA 3.95
2014-2018
BFA in Vocal Performance
Carnegie Mellon University
- Merit Scholarship, GPA 4.0, Dean’s List
- Received the Derdeyn Award in Voice
Technical Skills
Microsoft Office (Word, PowerPoint, Excel, Outlook)
Google Suite
MOSO Software
Book4Time
Languages
German – Intermediate
French – Intermediate
Greek – Beginner
Italian – Beginner
Contact
1758 1st Avenue
New York, NY 10128
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ALEXIA MATE
Accomplished opera singer and classical violinist with experience in administrative support, customer service, education, and sales. Highly skilled in communication, multi-tasking, problem solving, and organization.
Administrative Experience
2018 - 2020
Front Desk Associate Equinox
• Received a 5-star rating in the 2019 Member Review of the Front Desk Staff
• Initiated reorganization and improvement of the club’s digital filing system to improve usability and efficiency for the Front Desk team
• Supported an increase in 2019-20 membership sales and spa service sales
Gained experience serving as a gatekeeper, supporting, and scheduling meetings for management, spa, and the sales team, providing a high level of customer service to members and guests, answering phone calls and emails, managing member accounts and invoices, completing data entry tasks, organizing the front desk, assisting with special events, and coordinating with maintenance and IT to resolve building and technology issues.
June – August 2017
Sales Representative DCM
• Achieved and maintained status within the top three sales numbers on the team
Gained experience nurturing relationships with clients to sell tickets and subscriptions for the Detroit Symphony Orchestra and collaborating with team members to create sales strategies.
June – August 2016
Cashier / Customer Service Bed, Bath & Beyond
Handled customer transactions, returns, questions, issues, and organized inventory.
June – August 2015
Private Office Assistant Insurance Agent
Provided general administrative support. Gained experience screening phone calls and emails, organizing files and office space, and restocking inventory.
Teaching Experience
2017-Present
Music/Private Voice Instructor Music To Your Home/Freelance
Teach classical, musical theater, jazz, pop, musical concepts, vocabulary, vocal technique, sight reading, ear training, improvisation, composition, and French, German, Italian, and English diction. Communicate with parents regarding student progress.
Education
2018-2020
MM in Voice
The New School – Mannes School of Music
- Merit Scholarship, GPA 3.95
2014-2018
BFA in Vocal Performance
Carnegie Mellon University
- Merit Scholarship, GPA 4.0, Dean’s List
- Received the Derdeyn Award in Voice
Technical Skills
Microsoft Office (Word, PowerPoint, Excel, Outlook)
Google Suite
MOSO Software
Book4Time
Languages
German – Intermediate
French – Intermediate
Greek – Beginner
Italian – Beginner
Contact
1758 1st Avenue
New York, NY 10128
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