Alexandra Smith Resume
ALEXANDRA SMITH
1117 Sambar Lane, Corpus Christi TX · ------------
S------------
A passionate professional who is skilled in Human Resources for a worldwide facility management company with an emphasis in recruitment for a variety of disciplines at all levels. Additional areas of expertise include but are not limited to, regulatory compliance, benefit administration, and employee relations.
EXPERIENCE
JULY 2018 – MAY 2019
HUMAN RESCOURSES COORDINATOR, SMG – AMERICAN BANK CENTER
• Recognized with 2 promotions in Human Resources within 6 months
• Responsible for all recruitment efforts including posting job openings, interviewing, hiring and selection, and all onboarding processes.
• Outreach programs aligned with the Affirmative Action Plan
• Conducted new employee orientation sessions on a regular basis
• Responsible for maintaining personnel files including active, terminated, benefits, medical, workers compensation, and AAP.
• Implemented team building/staff training activities
• Maintained AAP records for both non-exempt and exempt employees
• Ensured Federal, State and Local regulatory compliance
• Coordinated employee functions such as company gatherings and recruitment fairs
• Provided administrative support to Human Resources Director including documentation for performance improvement plans, disciplinary action, and job descriptions
• Responsible for assisting all employees with their Human Resources related issues or questions
JANUARY 2018 – MAY 2018
ANIMAL CONTROL OFFICER, ESCAMBIA COUNTY
• Enforced state and local municipal animal control laws and ordinances
• Responded to reports of animals in residential communities as well as charges of animal cruelty
• Identified and recorded the breed and gender of each captured animal
• Responded to reports of animal bites, unruly animals and abnormal animal behavior
• Provided information on animal control regulations as requested
• Expert in ensuring proper care of captured animals
• Documented reports of strange animal behavior and alerted citizens when necessary
• Ensured that all captured animals were safely transported to impound facilities
• Contacted local vets when animals required some type of medical care
AUGUST 2015 – JULY 2017
VETERINARY TECHNICAN, MICHIGAN AVE ANIMAL HOPSITAL
• Responsible for training new employees to hospital standards
• Supported an average of 10 animal surgeries per week by preparing the animals, maintaining surgical equipment, and monitoring animal condition following surgery
• Aided in physical examinations of animals by recording basic vital signs such as temperature, pulse, and respiration data
• Maintained clinic records including pet treatment and laboratory documents, research updates, and medicine, equipment, and supply inventory
• Prepared, administered, and reported medications, vaccines, and other treatments as prescribed by veterinarians
• Performed laboratory tasks such as taking and developing radiographs and X-Ray images as well as testing blood and bodily fluids to diagnose health problems
• Administered general and emergency first aid by dressing wounds and performing emergency resuscitation
• Guaranteed clinic cleanliness for all facilities including holding areas, surgery suites, and examination rooms to prohibit the spread of infection and disease
MARCH 2014 – JULY 2015
KENNEL ASSISTANT, NORTHERN ANIMAL CLINIC
• Scheduled, maintained, and operated a kennel environment throughout the week
• Perform blood and stool sample test
• Provided medical care, distributing medication, wound wraps, and transports to vet
• Recorded and reported daily observations related to health and behavior
• Directed new staff and trained them in dog care
• Practiced and reinforced training to improve obedience and corrected serious behavioral
APRIL 2013 – DECEMBER 2013
APRIL 2015 – JULY 2015
GUEST SERVICE REPRESENTATIVE, AMERICINN
• Implemented proactive customer service techniques to maintain positive client relationships and ensured guest satisfaction for the duration of their stay
• Answered phone lines applied payments and checked guests in and out promptly and efficiently
• Provided administrative support including, but not limited to, payroll, filing and creating invoices
• Provided front desk operations, using the register at an advanced level for problems that needed emergency assistance as well as any assistance
• Wrote incident, comment, and complaint reports along with evaluating information for intake
• Constantly collaborated with superior management by reporting gathered information
• Improved the guest service department by suggesting a problem-solving analysis which later increased the scores of the department
• Respected the confidential nature of privacy and information
EDUCATION
SOUTHERN NEW HAMPSHIRE UNIVERSITY
BACHELOR’S DEGREE IN BUSINESS ADMINSTRATION WITH A FOCUS IN HUMAN RESCOUSES MANAGMENT
October 2018 - Current | GPA 4.0
SKILLS
• Microsoft Office
• ADP/EV5
• Commutation
• Ability to work under pressure
• Self- motivating
• Time Management
• Leadership
ALEXANDRA SMITH
1117 Sambar Lane, Corpus Christi TX · ------------
S------------
A passionate professional who is skilled in Human Resources for a worldwide facility management company with an emphasis in recruitment for a variety of disciplines at all levels. Additional areas of expertise include but are not limited to, regulatory compliance, benefit administration, and employee relations.
EXPERIENCE
JULY 2018 – MAY 2019
HUMAN RESCOURSES COORDINATOR, SMG – AMERICAN BANK CENTER
• Recognized with 2 promotions in Human Resources within 6 months
• Responsible for all recruitment efforts including posting job openings, interviewing, hiring and selection, and all onboarding processes.
• Outreach programs aligned with the Affirmative Action Plan
• Conducted new employee orientation sessions on a regular basis
• Responsible for maintaining personnel files including active, terminated, benefits, medical, workers compensation, and AAP.
• Implemented team building/staff training activities
• Maintained AAP records for both non-exempt and exempt employees
• Ensured Federal, State and Local regulatory compliance
• Coordinated employee functions such as company gatherings and recruitment fairs
• Provided administrative support to Human Resources Director including documentation for performance improvement plans, disciplinary action, and job descriptions
• Responsible for assisting all employees with their Human Resources related issues or questions
JANUARY 2018 – MAY 2018
ANIMAL CONTROL OFFICER, ESCAMBIA COUNTY
• Enforced state and local municipal animal control laws and ordinances
• Responded to reports of animals in residential communities as well as charges of animal cruelty
• Identified and recorded the breed and gender of each captured animal
• Responded to reports of animal bites, unruly animals and abnormal animal behavior
• Provided information on animal control regulations as requested
• Expert in ensuring proper care of captured animals
• Documented reports of strange animal behavior and alerted citizens when necessary
• Ensured that all captured animals were safely transported to impound facilities
• Contacted local vets when animals required some type of medical care
AUGUST 2015 – JULY 2017
VETERINARY TECHNICAN, MICHIGAN AVE ANIMAL HOPSITAL
• Responsible for training new employees to hospital standards
• Supported an average of 10 animal surgeries per week by preparing the animals, maintaining surgical equipment, and monitoring animal condition following surgery
• Aided in physical examinations of animals by recording basic vital signs such as temperature, pulse, and respiration data
• Maintained clinic records including pet treatment and laboratory documents, research updates, and medicine, equipment, and supply inventory
• Prepared, administered, and reported medications, vaccines, and other treatments as prescribed by veterinarians
• Performed laboratory tasks such as taking and developing radiographs and X-Ray images as well as testing blood and bodily fluids to diagnose health problems
• Administered general and emergency first aid by dressing wounds and performing emergency resuscitation
• Guaranteed clinic cleanliness for all facilities including holding areas, surgery suites, and examination rooms to prohibit the spread of infection and disease
MARCH 2014 – JULY 2015
KENNEL ASSISTANT, NORTHERN ANIMAL CLINIC
• Scheduled, maintained, and operated a kennel environment throughout the week
• Perform blood and stool sample test
• Provided medical care, distributing medication, wound wraps, and transports to vet
• Recorded and reported daily observations related to health and behavior
• Directed new staff and trained them in dog care
• Practiced and reinforced training to improve obedience and corrected serious behavioral
APRIL 2013 – DECEMBER 2013
APRIL 2015 – JULY 2015
GUEST SERVICE REPRESENTATIVE, AMERICINN
• Implemented proactive customer service techniques to maintain positive client relationships and ensured guest satisfaction for the duration of their stay
• Answered phone lines applied payments and checked guests in and out promptly and efficiently
• Provided administrative support including, but not limited to, payroll, filing and creating invoices
• Provided front desk operations, using the register at an advanced level for problems that needed emergency assistance as well as any assistance
• Wrote incident, comment, and complaint reports along with evaluating information for intake
• Constantly collaborated with superior management by reporting gathered information
• Improved the guest service department by suggesting a problem-solving analysis which later increased the scores of the department
• Respected the confidential nature of privacy and information
EDUCATION
SOUTHERN NEW HAMPSHIRE UNIVERSITY
BACHELOR’S DEGREE IN BUSINESS ADMINSTRATION WITH A FOCUS IN HUMAN RESCOUSES MANAGMENT
October 2018 - Current | GPA 4.0
SKILLS
• Microsoft Office
• ADP/EV5
• Commutation
• Ability to work under pressure
• Self- motivating
• Time Management
• Leadership