Alexa Tamez
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Alexa Tamez

ALEXA TAMEZ
922 E Sonterra Blvd, Apt# 8213, SAN ANTONIO, TX 78258 | ------------ | ------------
Professional Summary
Agile and adaptable team leader with stellar customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with excellent oral and written communication skills.
Skills
Business administration
Creative thinking
Customer service
Organizational Skills Staff management
Task Oriented
Marketing strategy
Planning
Education
BBA: Marketing 2017
University of The Incarnate Word San Antonio, TX
Additional Information
Proficient in the Microsoft Office Suite
Billingual- Fluent in Spanish
Work History
Assistant Manager Jun 2018 - Current
Hollister Co. San Antonio, TX
• Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies for meeting operational and sales targets.
Sales Associate Aug 2016 - May 2017
Daniel Espinosa San Antonio, TX
• Maintained organized, presentable merchandise to drive continuous sales.
• Educated customers on different products and product care.
• Trained and developed new sales team associates in product knowledge, selling techniques and company procedures.
• Helped customers with questions, problems and complaints in person and via telephone.
• Developed positive customer relationships through friendly greetings and excellent service.