Alexa Pfeffer Resume
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Alexa Pfeffer Resume

ALEXA M. PFEFFER

29-16 23rd Ave., Astoria, NY 11105 ? ------------ ? AP------------ ? ------------/in/alexapfeffer



EXPERIENCE

NAVY BEACH, MONTAUK, NY
Restaurant Manager (May 2018 � September 2018)
Managed payroll every week
Assisted in development and implementation of operational strategies
Ensured guest satisfaction during normal operations and events
Handled customer complaints efficiently and accurately
Assisted servers with table service during high volume times to ensure excellent customer experience and satisfaction


LIKEABLE LOCAL, NEW YORK, NY
Senior Account Executive (July 2014 � December 2017)
Prepared all new-hire sales trainees
Motivated team members to hit goals on a daily basis
Provided ongoing Continuing Training/Education to the sales team
Promoted to team lead to act as a mentor for sales class as they transitioned into a full time role
Generated over $100,000 in recurring revenue and closed over 250 new customers since 2013
Represented Likeable Local at multiple trade shows to foster brand awareness
Developed professional relationships and built rapport with Likeable Local�s partners


LIKEABLE LOCAL, NEW YORK, NY
Account Executive (July 2013 � July 2014)
Consistently acted as the primary contact for all prospects to bring on new businesses
Developed professional relationships and built rapport with Likeable Local�s partners
Attracted recurring revenue economics that met and exceeded the company�s goals


SKILLS

Self-motivated with strong interpersonal and organizational abilities
Exceptional at managing multiple projects
Supportive of daily office operations
Skilled at handling client relations and customer service
Proficient in social media, Microsoft office, Excel, PowerPoint


EDUCATION

KEENE STATE COLLEGE, Keene, NH
Bachelor of Science in Business Management, May 2013

UNIVERSITAT AUT�NOMA DE BARCELONA, Barcelona, Spain (Study Abroad Program)
Bachelor of Science in Business Management & Spanish, May 2012