Alexa Freeman Resume
Health Coach| Sales and Meeting Management | Planning and Administration| Menu Planning
Education and Specialized Training
Institute for Integrative Nutrition (IIN)- Certified Health Coach, May 4th 2020- April 30th 2021
Bachelor of Science in Hospitality Management, University of Central Florida, Orlando, Florida, May 2015
Course work in Revenue Management, Advanced Lodging, Financial Accounting
• Maintained a 3.7 cumulative GPA | Dean’s list; 3 Semesters | Graduated in 3 years
Technical Proficiency: Windows 365, Microsoft Office Suite (Word, PowerPoint, Excel, Publisher), Google Doc
Employment and Work Experience
Area Sales Manager October 2019- June 2020
Performance Foodservice, New York, NY
• Acquired 15 new customers on the upper west and east side in a short amount of time
• Called on existing and potential customers weekly to develop a relationship
• Managed pricing and monitored credit term compliance
• Designed marketing and sales flyers to sell branded products to customers
• Executed plans to grow line items and profit on a variety of branded products by showing promotional items and creative ideas that would help their business
• Attended sales meetings and trainings twice a month
Inside Customer Service Representative
Performance Foodservice, New York, NY February 2019- September 2019
• Assisted all customers with order entries and any inquiries regarding the company
• Input customers orders, credits, and invoicing information accurately and in a timely manner
• Provided informative and professional assistance when working with the public, customers, vendors, or coworkers
• Performed administrative responsibilities such as writing sample requests, inputting special orders, and mailing on a daily basis.
• Attended training and customer service meetings
Exhibitor & Group Analyst January 2018- February 2019
Onpeak, New York, NY
• Focused on communicating and selling onPeak’s group booking services with the goal of increasing participation and revenue for assigned events
• Analyzed data for each event to maximize retention of current groups that book with onPeak and to implement strategies for capturing groups that have not used onPeak’s services
• Customize and facilitate the booking of VIP exhibitors and attendee groups
• Developed and communicated proactive group outreach strategies in conjunction with Client, Account Executive, and Marketing teams
Sales & Marketing Coordinator March 2017- Closed from Hurricane Irma October 2017
Jungle Island, Miami, Florida
• Developed event proformas, promotions, creative decks & meeting agendas to work in coordination with multiple departments within Jungle Island to cultivate successful events
• Facilitated communication between all vendors, the marketing agency & finance team to promote and create events
• Executed many successful events for around 2,000 people such as Labor Day Jungle Fest, Jungle Fit & Workout Music Fest
• Managed advertisement placements, public relations, social media, website development, brand strategy & creative ads to cultivate sales.
• Coordinated with pricing strategist for new brand strategy, ticket pricing and revenue management.
Guest Relations Agent May 2016- March 2017
Nobu Hospitality at Nobu Hotel Eden Roc, Miami Beach, Florida
• Advise customers and meet daily needs at this hotel focused on balancing luxury, fun, craft, and theater
• Increased efficiency to adhere to all guest requests through phone, email, and in person
• Created glitches through HOTSOS, to resolve all guest issues and complaints
• Became well-educated of our Opera hotel management system
• Developing leadership skills to appropriately rectify guest complaints
• Coordinating with all other departments to create the best value on behalf of the client
• Obtaining numerous Trip Advisor reviews to advertise Nobu Eden Roc accurately
• Opened Nobu Hotel Front Desk
LinkedIn: ------------/in/alexa-freeman-096939b0
Instagram: ------------/lexis_healthstyle/
Health Coach| Sales and Meeting Management | Planning and Administration| Menu Planning
Education and Specialized Training
Institute for Integrative Nutrition (IIN)- Certified Health Coach, May 4th 2020- April 30th 2021
Bachelor of Science in Hospitality Management, University of Central Florida, Orlando, Florida, May 2015
Course work in Revenue Management, Advanced Lodging, Financial Accounting
• Maintained a 3.7 cumulative GPA | Dean’s list; 3 Semesters | Graduated in 3 years
Technical Proficiency: Windows 365, Microsoft Office Suite (Word, PowerPoint, Excel, Publisher), Google Doc
Employment and Work Experience
Area Sales Manager October 2019- June 2020
Performance Foodservice, New York, NY
• Acquired 15 new customers on the upper west and east side in a short amount of time
• Called on existing and potential customers weekly to develop a relationship
• Managed pricing and monitored credit term compliance
• Designed marketing and sales flyers to sell branded products to customers
• Executed plans to grow line items and profit on a variety of branded products by showing promotional items and creative ideas that would help their business
• Attended sales meetings and trainings twice a month
Inside Customer Service Representative
Performance Foodservice, New York, NY February 2019- September 2019
• Assisted all customers with order entries and any inquiries regarding the company
• Input customers orders, credits, and invoicing information accurately and in a timely manner
• Provided informative and professional assistance when working with the public, customers, vendors, or coworkers
• Performed administrative responsibilities such as writing sample requests, inputting special orders, and mailing on a daily basis.
• Attended training and customer service meetings
Exhibitor & Group Analyst January 2018- February 2019
Onpeak, New York, NY
• Focused on communicating and selling onPeak’s group booking services with the goal of increasing participation and revenue for assigned events
• Analyzed data for each event to maximize retention of current groups that book with onPeak and to implement strategies for capturing groups that have not used onPeak’s services
• Customize and facilitate the booking of VIP exhibitors and attendee groups
• Developed and communicated proactive group outreach strategies in conjunction with Client, Account Executive, and Marketing teams
Sales & Marketing Coordinator March 2017- Closed from Hurricane Irma October 2017
Jungle Island, Miami, Florida
• Developed event proformas, promotions, creative decks & meeting agendas to work in coordination with multiple departments within Jungle Island to cultivate successful events
• Facilitated communication between all vendors, the marketing agency & finance team to promote and create events
• Executed many successful events for around 2,000 people such as Labor Day Jungle Fest, Jungle Fit & Workout Music Fest
• Managed advertisement placements, public relations, social media, website development, brand strategy & creative ads to cultivate sales.
• Coordinated with pricing strategist for new brand strategy, ticket pricing and revenue management.
Guest Relations Agent May 2016- March 2017
Nobu Hospitality at Nobu Hotel Eden Roc, Miami Beach, Florida
• Advise customers and meet daily needs at this hotel focused on balancing luxury, fun, craft, and theater
• Increased efficiency to adhere to all guest requests through phone, email, and in person
• Created glitches through HOTSOS, to resolve all guest issues and complaints
• Became well-educated of our Opera hotel management system
• Developing leadership skills to appropriately rectify guest complaints
• Coordinating with all other departments to create the best value on behalf of the client
• Obtaining numerous Trip Advisor reviews to advertise Nobu Eden Roc accurately
• Opened Nobu Hotel Front Desk
LinkedIn: ------------/in/alexa-freeman-096939b0
Instagram: ------------/lexis_healthstyle/