Alex's Resume
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Alex's Resume

Alexander Reid
367 Park Ave | Babylon NY 11702
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Experience
Mercedes-Benz
Product Specialist 06/17 � 02/18

Responsible for advanced product knowledge for the purpose of enhancing the sales experience for new customers, while simultaneously maintaining friendly relationships with both new and past customers to assist with any product-specific questions related to our products regarding functionality, and best practices for learning the features of their car, which included full demonstrations. Answered phone calls relevant to customer inquiries and assisted customers in their homes with the setup and troubleshooting of garage-door remote devices.

Spring Mobile
Sales Consultant 02/15 � 02/17

Was responsible for daily store operations which included opening and closing as needed. Also was responsible for meeting weekly and monthly sales metrics as well as shipping, receiving, inventory, visual merchandising and light maintenance. All team members were briefed weekly on sales goals and incentives and were regular participants in ongoing product knowledge training.

RadioShack
Fix It Here Technician 04/14 � 04/15

Was employed as a technician for RadioShack�s �Fix It Here� program, responsibilities included to diagnosis, pricing and the repair of hardware malfunctions and cosmetic damage done to an approved list of smartphones and tablets. Other duties include maintaining an organized workbench and managing parts inventory by ordering products and doing monthly counts on all parts.

Education
SUNY Old Westbury
Politics, Economics & Law 09/17 � Present

Currently enrolled in a four-year program with the intent of focusing on both economics and politics inspired by an interest in political journalism.