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Location: Lynnwood, WA, United States
School: EDCC
Field of Study: Business Communication/ Accounting


Olena V Follett


Accounting Skill. Two years of accounting classes with the 4.0 GPA.13 years in banking, 4 years of office job with basic accountant. Computer skills. Excel, Word, Quicken, Power Point. Foreign Language Skills. I am currently fluent in Russian, understand some Ukrainian and fluent in English. Customer Service skills. 10+ years of Retail Sales and customer services. Strong interpersonal skills and the ability to deal with problems.


Lowes in Lynnwood, WA. 05/17/2014 – present.
Customer Service Associates in Lowe's are required to answer general customer inquiries, identifying and resolving customer issues with the credit cards, checks and money, assisting customers with open and closed account, pay bills, refund orders, set up a delivery. Multi-tasking to successfully perform, organize and prioritize multiple projects.

ISE U.S. Department of State Local Coordinator-INTERNATIONAL STUDENT EXCHANGE
Lynnwood WA, 02/22/2011-2015
Is responsible to help with liaising with foreign partners, screening and processing international student applications, coordinating visa issuance and student travel, providing excellent service, and attending to administrative matters for participants including host families, students, foreign partners, and USA staff/contractors. Communicating daily in English primarily via email; helping to establish annual contracts and coordinate weekly enrollment projections; participating in the screening,

JWInstallations - Office basic accountant, Shoreline, WA, 05/03/2011 - 2012
Customer service, telephones, accounts payable and receivables, billing and migrating business from an old accounting program to QuickBooks.