Aleisa Johnson
Aleisa Johnson
Waitress - IHOP
Houston, TX ------------686
Welcome patrons and customers as they arrive • Direct and escort guests to their seats
• Provide menus and suggest menu items
• Provide detailed information of menu items • Suggest daily specials
• Serve welcome drinks and take orders
• Repeat orders to ensure accuracy
• Relay orders to the kitchen and ensure that all orders are delivered on time • Ensure the accuracy and quantity of every order
• Serve food as it arrives and refill glasses
• Prepare tables by laying table cloth and dishes
• Offer desserts and drinks to patrons
• Clean tables and dining areas including counters
• Deliver food items to tables in a professional and timely manner
• Ensure that food presentation is up to the mark
• Maintain appropriate stock levels
• Provide customers with checks and take payments
• Attempt to up-sell food and beverage items
• Thank customers as they leave
• Clear tables and clean table tops
• Replace table cloths and clear dishes
• Ensure fresh dishes are set on all tables for next customers
Authorized to work in the US for any employer
Work Experience
Waitress
IHOP - Houston, TX 2015 to Present
Provided great customer service to any and every customer.
• Made sure all food was nicely prepared before ran out to customers.
• Made sure that every customer was taken care of properly at the cash register.
• Made sure the environment was a clean and friendly place so that customers would want to come back.
• Handled Cash all the time.
• Stock and label all necessary items that need to be labeled and stocked.
SPECIAL SKILLS AND ABILITIES • Great Leadership Skills
• Great Customer Service
• Fast Learner
• Great Communication Skills
• Great Computer Skills. Microsoft Word, Excel • Very Friendly
• Great Team Work Skills
• Fast Worker
• Hard Worker
• Able to stand up for 12 hours
• Able to train and motivate staff
• Never had an customer complain
Cashier
DOLLAR TREE - Cypress, TX 2012 to 2013
Maintains safe and clean working environment by complying with procedures, rules, and regulations. • Cashed out customers. Provided great customer service skills and behaviors.
• Stock shelves and put everything in the correct order.
• Made sure that the store was a clean and friendly environment.
Waitress
IHOP - Houston, TX 2011 to 2012
Assisted in ringing up and take out orders and making sure the restaurant ran smooth and cleaning work place and area.
• Provided great customer service to any and every customer.
• Made sure all food was nicely prepared before ran out to customers.
• Made sure that every customer was taken care of properly at the cash register.
• Made sure the environment was a clean and friendly place so that customers would want to come back.
Education
Lonestar Community College
2016 to 2020
CySprings Highschool
2010 to 2012 Skills
I have great customer service, never had a costumer complain, work at a very fast. I catch on to new things very quickly. (9 years)
Aleisa Johnson
Waitress - IHOP
Houston, TX ------------686
Welcome patrons and customers as they arrive • Direct and escort guests to their seats
• Provide menus and suggest menu items
• Provide detailed information of menu items • Suggest daily specials
• Serve welcome drinks and take orders
• Repeat orders to ensure accuracy
• Relay orders to the kitchen and ensure that all orders are delivered on time • Ensure the accuracy and quantity of every order
• Serve food as it arrives and refill glasses
• Prepare tables by laying table cloth and dishes
• Offer desserts and drinks to patrons
• Clean tables and dining areas including counters
• Deliver food items to tables in a professional and timely manner
• Ensure that food presentation is up to the mark
• Maintain appropriate stock levels
• Provide customers with checks and take payments
• Attempt to up-sell food and beverage items
• Thank customers as they leave
• Clear tables and clean table tops
• Replace table cloths and clear dishes
• Ensure fresh dishes are set on all tables for next customers
Authorized to work in the US for any employer
Work Experience
Waitress
IHOP - Houston, TX 2015 to Present
Provided great customer service to any and every customer.
• Made sure all food was nicely prepared before ran out to customers.
• Made sure that every customer was taken care of properly at the cash register.
• Made sure the environment was a clean and friendly place so that customers would want to come back.
• Handled Cash all the time.
• Stock and label all necessary items that need to be labeled and stocked.
SPECIAL SKILLS AND ABILITIES • Great Leadership Skills
• Great Customer Service
• Fast Learner
• Great Communication Skills
• Great Computer Skills. Microsoft Word, Excel • Very Friendly
• Great Team Work Skills
• Fast Worker
• Hard Worker
• Able to stand up for 12 hours
• Able to train and motivate staff
• Never had an customer complain
Cashier
DOLLAR TREE - Cypress, TX 2012 to 2013
Maintains safe and clean working environment by complying with procedures, rules, and regulations. • Cashed out customers. Provided great customer service skills and behaviors.
• Stock shelves and put everything in the correct order.
• Made sure that the store was a clean and friendly environment.
Waitress
IHOP - Houston, TX 2011 to 2012
Assisted in ringing up and take out orders and making sure the restaurant ran smooth and cleaning work place and area.
• Provided great customer service to any and every customer.
• Made sure all food was nicely prepared before ran out to customers.
• Made sure that every customer was taken care of properly at the cash register.
• Made sure the environment was a clean and friendly place so that customers would want to come back.
Education
Lonestar Community College
2016 to 2020
CySprings Highschool
2010 to 2012 Skills
I have great customer service, never had a costumer complain, work at a very fast. I catch on to new things very quickly. (9 years)