Afnan Ali Resume
AFNAN ALI
QUALIFICATIONS
Junior data analyst with a strong passion of data analytics to solve for complex problems and projects. Strong attention to detail when analyzing numbers and databases to ensure accurate reporting and findings.
Core Competencies:
� Data Reporting �?Process Improvement �?Problem Solving �?Microsoft Office Suite �?IT Core Fundamentals �?Level 1 Python and Java Programming �?Customer Service �?Data Entry �?Pricing Tools
PROFESSIONAL EXPERIENCE
DM. INC � PARTSSQUAD � Johns Creek, Georgia (Remote) 01-2018 - Present
Junior Data Analysis
� Analyses of account status and performance through a normal cadence through collection of multiple data points.
� Generated ad-hoc reports through requests of management on key various asks within Microsoft Excel.
� Solve for routine performance gaps or account problems and provide key findings and solutions to management.
� Evaluate hypothesis to understand trends that could impact an account performance.
� Data entry to fill key missing information with attention to detail, keeping in mind of data accuracy.
DM. INC � PARTSSQUAD � Johns Creek, Georgia (Remote) 06-2015 - Present
Customer Service Specialist
� Provided excellent customer service in-resolving conflicts with processed orders.
� Analyzed customer inquiries and information to resolve in a 100% compliant matter, to not impact KPIs.
� On-time customer service to ensure 100% timely responses and meeting performance goals
� Created detailed summaries to management on level 2 customer conflicts.
EDUCATIONAL BACKGROUND
UNIVERSITY OF GEORGIA, Athens, Georgia
August 2015 � Present
Bachelor�s in Management Information Systems
Minor in Computer Science � Data Science
PLANTATION HIGH SCHOOL, Plantation, Florida
May 2015
High School Diploma � Graduated with Honors
PROFESSIONAL CERTIFICATIONS
IN PROGRESS
1. CompTIA Database Administration Certification
2. CompTIA Network Security Certification
3. CompTIA A+ Certification
AFNAN ALI
QUALIFICATIONS
Junior data analyst with a strong passion of data analytics to solve for complex problems and projects. Strong attention to detail when analyzing numbers and databases to ensure accurate reporting and findings.
Core Competencies:
� Data Reporting �?Process Improvement �?Problem Solving �?Microsoft Office Suite �?IT Core Fundamentals �?Level 1 Python and Java Programming �?Customer Service �?Data Entry �?Pricing Tools
PROFESSIONAL EXPERIENCE
DM. INC � PARTSSQUAD � Johns Creek, Georgia (Remote) 01-2018 - Present
Junior Data Analysis
� Analyses of account status and performance through a normal cadence through collection of multiple data points.
� Generated ad-hoc reports through requests of management on key various asks within Microsoft Excel.
� Solve for routine performance gaps or account problems and provide key findings and solutions to management.
� Evaluate hypothesis to understand trends that could impact an account performance.
� Data entry to fill key missing information with attention to detail, keeping in mind of data accuracy.
DM. INC � PARTSSQUAD � Johns Creek, Georgia (Remote) 06-2015 - Present
Customer Service Specialist
� Provided excellent customer service in-resolving conflicts with processed orders.
� Analyzed customer inquiries and information to resolve in a 100% compliant matter, to not impact KPIs.
� On-time customer service to ensure 100% timely responses and meeting performance goals
� Created detailed summaries to management on level 2 customer conflicts.
EDUCATIONAL BACKGROUND
UNIVERSITY OF GEORGIA, Athens, Georgia
August 2015 � Present
Bachelor�s in Management Information Systems
Minor in Computer Science � Data Science
PLANTATION HIGH SCHOOL, Plantation, Florida
May 2015
High School Diploma � Graduated with Honors
PROFESSIONAL CERTIFICATIONS
IN PROGRESS
1. CompTIA Database Administration Certification
2. CompTIA Network Security Certification
3. CompTIA A+ Certification