Administrative Support
Objective
To obtain experience in a social services or administrative position using a positive attitude, great attention to detail, a caring demeanor, and a desire to help others succeed.
Work Experience
Placement Coordinator
Rainbow of Love Adoption Agency - Houston, TX
June 2018 to Present
Provided administrative support to caseworkers on a regular basis.
Answered and initiated calls,
Took and reported messages in a timely accurate fashion,
Scheduled and verified appointments
Lead training in parenting classes
Greeted clients in front office and signed them in
Handled monetary transactions, such as cash and credit payments
Informed perspective adoptive parents on agency's adoption programs
Received and mailed out information packets to prospective adoptive and birth parents
Assisted Case Managers with adoption process.
Notarized documents when necessary
Operated basic office equipment on a daily basis: Fax, Copy, Printer
On call for two week periods
less
Hostess
Pappas Seafood house - Houston, TX
December 2012 to August 2013
Looked after the convenience of the guest in order to maximize their customer service experience.
Made seating arrangements best fit for the guest and took reservations.
Answered multiple phone calls in a fast-paced environment.
Dealt with the basic needs of the guest so that they had an overall pleasant experience in the establishment.
Teachers Aide
Rufus Cage Elementary - Houston, TX
September 2011 to May 2012
Assisted lead teacher in planning, designing and implementing curriculum.
Supervised and controlled students during class and when the lead teacher was not present.
Maintained student records and performed other clerical tasks.
Tutor/Volunteer
J.P Henderson Elementary/ Franklin Elementary - Houston, TX
August 2009 to May 2010
Worked with students in small groups of 3 to 4 to help develop their basic reading and writing skills.
Helped individual students prepare for exams like the TAKS, STAARS.
Filled out evaluations and reports to chart students' progress
Education
Bachelor's in Anthropology
University of Houston - Clear Lake - Houston, TX
August 2018 to May 2020
Associate in Liberal Arts and Humanities
Houston Community College - Houston, TX
August 2013 to May 2018
High school or equivalent in Education
Austin High School - Houston, TX
August 2009 to May 2012
Skills
MS OFFICE (5 years)
Training (Less than 1 year)
Notary Public (Less than 1 year)
Answering Phones (2 years)
Schedule Appointments (Less than 1 year)
Cash Handling (Less than 1 year)
Certifications/Licenses
Notary Public
September 2018 to September 2022
Objective
To obtain experience in a social services or administrative position using a positive attitude, great attention to detail, a caring demeanor, and a desire to help others succeed.
Work Experience
Placement Coordinator
Rainbow of Love Adoption Agency - Houston, TX
June 2018 to Present
Provided administrative support to caseworkers on a regular basis.
Answered and initiated calls,
Took and reported messages in a timely accurate fashion,
Scheduled and verified appointments
Lead training in parenting classes
Greeted clients in front office and signed them in
Handled monetary transactions, such as cash and credit payments
Informed perspective adoptive parents on agency's adoption programs
Received and mailed out information packets to prospective adoptive and birth parents
Assisted Case Managers with adoption process.
Notarized documents when necessary
Operated basic office equipment on a daily basis: Fax, Copy, Printer
On call for two week periods
less
Hostess
Pappas Seafood house - Houston, TX
December 2012 to August 2013
Looked after the convenience of the guest in order to maximize their customer service experience.
Made seating arrangements best fit for the guest and took reservations.
Answered multiple phone calls in a fast-paced environment.
Dealt with the basic needs of the guest so that they had an overall pleasant experience in the establishment.
Teachers Aide
Rufus Cage Elementary - Houston, TX
September 2011 to May 2012
Assisted lead teacher in planning, designing and implementing curriculum.
Supervised and controlled students during class and when the lead teacher was not present.
Maintained student records and performed other clerical tasks.
Tutor/Volunteer
J.P Henderson Elementary/ Franklin Elementary - Houston, TX
August 2009 to May 2010
Worked with students in small groups of 3 to 4 to help develop their basic reading and writing skills.
Helped individual students prepare for exams like the TAKS, STAARS.
Filled out evaluations and reports to chart students' progress
Education
Bachelor's in Anthropology
University of Houston - Clear Lake - Houston, TX
August 2018 to May 2020
Associate in Liberal Arts and Humanities
Houston Community College - Houston, TX
August 2013 to May 2018
High school or equivalent in Education
Austin High School - Houston, TX
August 2009 to May 2012
Skills
MS OFFICE (5 years)
Training (Less than 1 year)
Notary Public (Less than 1 year)
Answering Phones (2 years)
Schedule Appointments (Less than 1 year)
Cash Handling (Less than 1 year)
Certifications/Licenses
Notary Public
September 2018 to September 2022