Admin Assistant looking for opportunities
no image
Admin Assistant looking for opportunities

Manasa Raj
Calgary, Canada
------------ | ------------

Ambitious & goal driven administrative professional offering 2 years of experience supporting human resources, marketing, sales, personnel, accounting & clients. Well versed in project & time management skills such as prioritisation of tasks, multitasking & delegation of duties. Driven & motivated to help organisations thrive. Demonstrate a fast learning ability, attention to detail, communication skills & teamwork.

Roles & Responsibilities as Admin Support:
Experience: Administrative Assistant / Reception Support– PP Transport & Logistics
May 2017- May 2019

• Adeptly handled administrative matters including screening calls, managing calendars, and planning meetings, making travel arrangements, composing documents and organising offices for efficiency.
• Provided general day-to-day office administration including planning & coordinating appointments, tracking office expenses, providing IT support, banking deposits & receipts and managing inventory of office supplies and equipment.
• Assisted in drafting & preparation of documents & also helped with letters, reports, emails, billings, filing, scanning of documents & sort all incoming mail, courier packages.
• Handled both inbound & outbound calls, responded to customer queries via email, update customer status by tracking orders.
• Performed data entries into company internal databases & reviewing data. Helped in maintaining customer and account source documents by reviewing data for deficiencies.
• Provided admin support for multiple business units which included travel arrangements, reservations, building itineraries & coordinating catering for meetings, events & training sessions.
• Interacted professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
• Developed & maintain administrative processes, which reduce redundancy and improve accuracy, while achieving organisational objectives.
• Assisted HR team with candidate & employee administration & helped in room setup, sending out invites, attendance lists for training activities organised by department.
• Assisted the facilities division in coordinating with building requests, access cards & maintenance issues.
• Helped in receiving and distributing all forms and inquiries to the appropriate individuals or divisions, & Processing general paperwork including orders, credit notes, receipts &invoices, daily labour calculations & financial analysis.
• Created daily status reports, expense reports & also assisted in internal & external event planning & execution.
• Helped in maintaining the reception and kitchen areas in a tidy and maintaining appropriate levels of office supplies and kitchen supplies and reordering as necessary.
• Assisted in accounting with adhoc duties such as billing and payables. Provided administrative support related to various corporate matters, including regulatory filings and board meetings.
• Focused on customer service: quickly and effectively solved customer challenges while helping them find the right solutions for their needs. Made sure the customer felt at ease and appreciated by their facility, provided accurate & appropriate information to customer inquiries.
• Participated in carrying out client relations programs and events with the team & was responsible for coordinating the events.

Skills:
• Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook.
• Google suite – Docs, Drive, Hangouts & slides & Adobe products.
• Accounting & CRM: QuickBooks, Oracle Databases, SharePoint, CRM, ERP.
• Organized individual who can work independently and with minimum supervision.
• Excellent verbal and written communication skills.
• Dedicated problem solver and team player.
• Positive attitude with an upbeat personality.

Education: Bachelor’s Degree June 2014 – May 2017

Volunteering Experience:

Social Media Head – Tata Consultancy Services (TCS) Club
• Assisted, organized & coordinated course sessions for the members.
• Communicated with the university students & the faculty to successfully plan events/competitions & put them into action.
• Social media marketing & promotion of the club.

Organizer – Interact (local college tech fest)
• Handled Logistics.
• Managed a team of volunteers for assisting the participants.
• Created Brochures & posters.