Admin
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Location: New York, NY, USA
School: Baruch College
Field of Study: Graphic Communications

Admin

MARY POON
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OFFICE SUPPORT / OFFICE MANAGER

I am a dedicated office management professional with experience handling a wide range of administrative tasks. I excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency and customer satisfaction. I am a skilled relationship partner with the proven ability to work with different personality styles. I have advanced computer skills in MS Office Suite and other applications. I have the ability to bring professionalism and poise to the front line, providing clerical support in dealing with customers and queries. I possess a strong knowledge of organizing office operations and procedures and am able to multi-task. I have demonstrated the ability to ensure the smooth running of operations on a day to day basis. I am a proven leader who is talented in supervising and monitoring the work. I am meticulous in detail and achieve results with accuracy and precision. I find new and better ways to perform my job responsibilities. I have demonstrated excellent skills in written and verbal communication.

COMPETENCIES AND PROFESSIONAL SKILLS

Office Management Positive, friendly and professional Meeting & Event Planning
Calendar Management Excellent team player, promotes cooperation Team Leadership
Proven managerial skills Adobe Creative Suite (InDesign, Photoshop, Illustrator) Detail oriented
Ability to multitask Exceptional written and oral communication skills Inventory Management
Proactive and self motivated Proficient in MS Office Suite (Outlook, Excel, Word) Works well under pressure
Strong organization skills Pleasant demeanor, respectful on phone and in-person Result/goal-oriented

PROFESSIONAL EXPERIENCE

FREELANCE
Production Artist (2018 - November 2019)
Accounts- fresh, Clinique, M.A.C Cosmetics, ZEBRA NYC, Triptent, DMA United
Created print collateral materials such as magazine ads, post card, mobile ads, static web banners, and versioned light boxes
• Worked successfully with a team of Art Directors and Graphic Designers to complete projects
• Self starter, worked independently after being briefed on projects with little supervision

BLOOMINGDALE’S — New York, NY
Print Production Manager (2012 – 2018)
Accounts- Beauty, Fragrance, Fine Jewelry, Fashion Accessories, Newspaper and Catalog
• Managed and supervised a wide variety of high-profile print projects showcasing key brands and their products
• Supported a team of five that included an Associate Creative Director, Senior Art Director, Art Director and two Graphic Designers
• Spearheaded project kick-offs and supervised presentation mood boards for executive reviews
• Communicated clearly and concisely with Art Directors and Account Executives by managing the projects
• Problem solved issues by liaising with the Account Executives, Art Directors and Retail Marketing
• Delegated the work to Graphic Designers as soon as I created the templates for all projects
• Applied new strategies after having been given and receiving feedback
• Achieved conflict resolution by partnering with both parties of Creative and Account Executives
• Managed and supervised the organization of the scheduling of projects and keeping to deadlines
• Motivated the team by being the support with production needs and other additional responsibilities
• Encouraged team-building efforts

EDUCATION

BACHELOR OF ARTS, GRAPHIC COMMUNICATIONS
English Minor
Baruch College — New York, NY

AWARDS

Bloomingdale’s Seasonal Award