Admin.
Yvonne A. Bailey
15301 Beaverbrook Court, Apt. 3H
Silver Spring, Maryland 20906
Phone:------------
Email: ------------
Skills: MS Word, Outlook, PowerPoint, Excel, Typing 70wpm, Notary (MD), Sign Language
Education: BS, Strayer University, Washington, DC, (GRADUATED)
Employment History
EMPLOYER: Ann Taylor, Montgomery Mall, Bethesda, MD, Sales Associate, 08/24/2017 to 10/15/2018
? Maintaining selling floor and restocking them as needed.
? Handle all returns courteously and professionally.
? Responsible for achieving personal sales goals and Star Reward goals.
? Maintain a professional attitude with sincerity and enthusiasm reflecting Ann Taylor’s commitment to our customer – the most important person in our stores.
? Knowledgeable of and perform sales support functions related to POS procedures.
? Be aware of current promotional events and sales.
EMPLOYER: Choice Hotels International, Legal Department, Rockville, MD, Administrative Assistant II, 01/07/2016 to April 2017
? Provided direct support to two Assistant General Counsels, Litigation, and one Counsel, Trademark.
? Provided assistance to senior paralegals and paralegals with arbitration, litigation, risk management and trademark projects as needed.
? Composed and type routine correspondence such as letters, emails and faxes as well as some legal documents and agreements.
? Processed invoices, prepare monthly accruals for un-submitted invoices.
? Assisted in arbitration preparation, including exhibits
? Arranged and schedule department meetings.
? Organized and maintain correspondence and files. Electronic filing of pleadings in federal court.
? Answer phones.
? Prepared briefs, motions and memoranda from oral dictation and written notes.
? Arranged and coordinate travel schedules, reservations and appointments.
EMPLOYER: Montgomery County Government, Dept. of Health & Human Services, Rockville, MD, Executive Assistant Aide, 06/2014 to 05/2015
? Provided support for Special Assistant to Director; Risk and Policy Manager; and Privacy Officer.
? Received and routed incoming and outgoing calls and correspondence.
? Used sound business judgment to appropriately communicate and action priority items.
? Established and maintained electronic calendars of appointments.
? Served as gatekeeper for department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Scheduled and managed logistics for conference calls, meetings, conferences and other activities and coordinated meeting materials.
? Coordinated travel arrangements and managed travel and expense reimbursements
? Assisted on special projects as needed.
? Maintained database.
? Communicated with institutional administrators and act as liaison with consultants.
? Made routine travel arrangements and complete expense reports.
? Ordered and maintained office supplies and marketing materials.
? Acted as liaison for office facilities and maintenance issues.
? Acted as liaison for vendors and ensure payment of office-related invoices.
EMPLOYER: Macy’s Department Store, 08/2013 to 06/2014 (Part-time/Flexible)
Bethesda, MD, Sales Associate
? Maintaining selling floor presentations, and restocking them as needed.
? Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties.
? Handle all returns courteously and professionally.
? Responsible for achieving personal sales goals and Star Reward goals.
? Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores.
? Knowledgeable of and perform sales support functions related to POS procedures.
? Be aware of current promotional events and sales.
? Adhere to Loss Prevention and inventory control and compliance procedures.
EMPLOYER: Sparks Staffing, 04/2013 to 04/2014
CLIENT: Marriott International, Bethesda, MD, Administrative Assistant
? Provided supported to senior and executive level individuals.
? Composed, typed, and transmitted correspondence; typed/merged, red-lined, and transmitted agreements, contracts, and other legal documents.
? Tracked correspondence requiring response and keep apprised of status.
? Screened telephone calls; refer calls to other appropriate parties for handling.
? Organized meetings and conference calls.
? Coordinated and maintained Outlook calendars.
? Created and maintained desk files and permanent files.
? Reviewed all incoming mail and bring priority items to the recipient’s attention.
? Managed logistics for key meetings, events and calls; planned, organized and coordinated the meeting and calls, arranged all related communications.
EMPLOYER: First Choice Staffing, 01/2013 to 04/2013 (End of assignment)
CLIENT: Montgomery County Government, Rockville, MD, Legal Secretary
? Provided direct support to Division Chief.
? Controlled various forms of privileged and confidential information.
? Prepared legal contract documents, memoranda, legislation, and regulations.
? Maintained spreadsheets and files
? Managed Division Chief’s outlook calendar.
? Scheduled travel and prepare expense reports
? Maintained client relationships.
? Prepared PowerPoint presentations.
? Maintained database.
? Organized and prioritized large volumes of email and phone calls.
? Sorted and distributed mail.
? Responded to regularly occurring requests for information.
EMPLOYER: American Nurses Association (ANA), Silver Spring, MD, 07/2011 to 09/2012, Executive Assistant
? Screening calls and visitors to the General Counsel’s office, referring to staff members and forwarding to the General Counsel those calls or visitors requiring their attention.
? Managing the General Counsel’s calendar, scheduling appointments and makes commitments for the General Counsel to attend meetings and events, without prior approval.
? Making airline and hotel reservations for travel by the General Counsel and staff, coordinating travel, preparing itineraries, etc. Following through with any reimbursements and/or receipts to be processed.
? Directing all incoming correspondence to the appropriate attorney and may prepare draft responses at the request of the General Counsel or attorneys. Reviews outgoing correspondence and reports prepared by staff members to ensure proper format, proofreading for spelling accuracy and correct grammatical content.
? Organizing correspondence, memoranda, documents, and reports for the signature of the General Counsel and attorneys and maintains records and files.
? Handing requests employees and the public for information on matters under the authority of OGC and resolves or assists in resolving a variety of issues in the absence of the General Counsel or staff.
? Assisting in the creation and distribution of all documents and manages all legal files for the OGC both electronic and physical (i.e. pleadings, correspondence, regulatory and compliance filings, and travel).
? Served as gatekeeper for the department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Maintaining a computerized log for FOIA requests.
? Receiving subpoenas and other legal documents that are served on FMCS and assembling responses and pleadings prepared by the OGC attorneys, as requested.
? Updating periodical and publications maintained in the OGC library.
? Maintaining the confidentiality of documents in accordance with official records management guidelines.
? Maintaining time and attendance records and prepares time cards for the General Counsel and staff.
? Serving as Website Content Manager for OGC.
EMPLOYER: National Institutes of Health (NIH), 02/2011 to 07/2011 (End of assignment)
CLIENT: National Institutes of Health (NIH), Bethesda, MD, Executive Assistant
? Provided direct support to deputy director and three branch chiefs.
? Managed workflow and overall day-to-day office operations for general support services and procurement distribution.
? Provided administrative support and assistance to OPC staff (e.g., travel, budgetary documents, and order supplies).
? Prepared and arrange for equipment orders, upon Government approval, utilizing the internal POTS system.
? Managed the purchase and execution of service contracts, upon Government approval.
? Sorted and filed various documents; establish and prepare new files and file systems; entered data into electronic files.
? Reviewed incoming general services requests, procurement and administrative documents and correspondence and takes appropriate action for distribution.
? Reviewed, prepared and processed outgoing correspondence for conformance with regulatory and policy guides, grammar, and format.
? Demonstrated the ability to use office automation systems and processes and computer applications in support of program efficiency and effectiveness; including, but not limited to, word processing, spreadsheet, and electronic mail.
? Acted as liaison between offices for office matters.
? Used several databases to input and retrieve information.
? Performed internet research.
? Maintained Outlook calendar for branch chiefs.
? Transcribed notes at staff meeting.
? Created/edited PowerPoint presentations.
? Created/edited Excel spreadsheets.
? Provided record and file maintenance.
? Screened and route telephone calls to appropriate person.
? Monitored office reception area and greet visitors. Vendors, etc.
? Acted as timekeeper as needed.
EMPLOYER: Polsinelli Shughart, Washington, DC, 03/2009 to 02/2010, Legal Administrative Assistant
? Provided support to Equity Partner and Senior Associate.
? Scheduled and coordinated high volume of domestic travel including flights, hotel, and ground transportation.
? Provided support for internal and external meetings hosted by Polsinelli Shughart, including agenda and materials preparation, room preparation, food/beverage orders, meeting minutes, and follow-up as needed.
? Prepared correspondence, letters, memorandum, position papers, meeting minutes, agendas and other documents using Microsoft Word.
? Prepared legal documents for litigation.
? Maintained personal and business contacts.
? Maintained pleading binders.
? Prepared spreadsheets and presentations using Excel and PowerPoint.
? Proofread documents for accuracy of copy, grammar, punctuation and syntax.
? Answered telephones, assisting and resolving issues and inquiries of visitors, reviewing and controlling incoming and outgoing correspondence.
? Served as gatekeeper for the department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Placed, received and managed high volume of phone calls and e-mail.
? Maintained database of word processing documents/forms as required.
? Scheduled internal/external conference calls.
? Monitored office reception area and greeted visitors.
? Used discretionary judgment, ensuring that confidential information is not disclosed.
? Received, screened and routed telephone calls.
EMPLOYER: Arent Fox, PLLC, Washington, DC, 10/2004 to 02/2009, Legal Secretary
? Provided support to two partners, three associates, and a legal assistant in the International Trade Department.
? Responsible for maintaining pleading files, preparing/editing legal documents, draft correspondence, inputting attorney’s time in carpe diem, making travel arrangements, and preparing expense reports.
? Prepared legal documents for court filings.
? Create/maintained filing systems and databases to ensure accurate and efficient retrieval of data.
? Maintained personal and business contacts.
? Maintained pleading binders.
? Responded accurately and appropriately to inquiries regarding activities, operations, policies, and procedures of the department; and demonstrated knowledge regarding policies and procedures of the department and the ability to assist and refer persons, appropriately, who seek information.
? Proofread all documents, correspondence, etc., for accuracy of copy, grammar, punctuation and syntax, and drafts simple correspondence as requested using Microsoft Word.
? Received, screened and transmitted telephone calls to attorneys and take messages as necessary, with recognition of and attention to the particular needs of clients. Schedule conference calls for attorneys.
? Monitors and coordinates systemic impacts of e-mail for action items and gleans items from staff meetings and weekly reports that require action; creates a system to generate reminders of completion deadlines.
? Executed independent decisions within established guidelines.
? Coordinated work with legal assistant performed by Service Center for prompt production and delivery of documents.
? Served as gatekeeper for the department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Helped secure visas for international travel, as directed.
? Maintained calendar of meetings and appointments, and apprised attorneys of responsibilities in advance of commitment. Scheduled conference rooms for meetings and coordinates luncheons.
Yvonne A. Bailey
15301 Beaverbrook Court, Apt. 3H
Silver Spring, Maryland 20906
Phone:------------
Email: ------------
Skills: MS Word, Outlook, PowerPoint, Excel, Typing 70wpm, Notary (MD), Sign Language
Education: BS, Strayer University, Washington, DC, (GRADUATED)
Employment History
EMPLOYER: Ann Taylor, Montgomery Mall, Bethesda, MD, Sales Associate, 08/24/2017 to 10/15/2018
? Maintaining selling floor and restocking them as needed.
? Handle all returns courteously and professionally.
? Responsible for achieving personal sales goals and Star Reward goals.
? Maintain a professional attitude with sincerity and enthusiasm reflecting Ann Taylor’s commitment to our customer – the most important person in our stores.
? Knowledgeable of and perform sales support functions related to POS procedures.
? Be aware of current promotional events and sales.
EMPLOYER: Choice Hotels International, Legal Department, Rockville, MD, Administrative Assistant II, 01/07/2016 to April 2017
? Provided direct support to two Assistant General Counsels, Litigation, and one Counsel, Trademark.
? Provided assistance to senior paralegals and paralegals with arbitration, litigation, risk management and trademark projects as needed.
? Composed and type routine correspondence such as letters, emails and faxes as well as some legal documents and agreements.
? Processed invoices, prepare monthly accruals for un-submitted invoices.
? Assisted in arbitration preparation, including exhibits
? Arranged and schedule department meetings.
? Organized and maintain correspondence and files. Electronic filing of pleadings in federal court.
? Answer phones.
? Prepared briefs, motions and memoranda from oral dictation and written notes.
? Arranged and coordinate travel schedules, reservations and appointments.
EMPLOYER: Montgomery County Government, Dept. of Health & Human Services, Rockville, MD, Executive Assistant Aide, 06/2014 to 05/2015
? Provided support for Special Assistant to Director; Risk and Policy Manager; and Privacy Officer.
? Received and routed incoming and outgoing calls and correspondence.
? Used sound business judgment to appropriately communicate and action priority items.
? Established and maintained electronic calendars of appointments.
? Served as gatekeeper for department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Scheduled and managed logistics for conference calls, meetings, conferences and other activities and coordinated meeting materials.
? Coordinated travel arrangements and managed travel and expense reimbursements
? Assisted on special projects as needed.
? Maintained database.
? Communicated with institutional administrators and act as liaison with consultants.
? Made routine travel arrangements and complete expense reports.
? Ordered and maintained office supplies and marketing materials.
? Acted as liaison for office facilities and maintenance issues.
? Acted as liaison for vendors and ensure payment of office-related invoices.
EMPLOYER: Macy’s Department Store, 08/2013 to 06/2014 (Part-time/Flexible)
Bethesda, MD, Sales Associate
? Maintaining selling floor presentations, and restocking them as needed.
? Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties.
? Handle all returns courteously and professionally.
? Responsible for achieving personal sales goals and Star Reward goals.
? Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores.
? Knowledgeable of and perform sales support functions related to POS procedures.
? Be aware of current promotional events and sales.
? Adhere to Loss Prevention and inventory control and compliance procedures.
EMPLOYER: Sparks Staffing, 04/2013 to 04/2014
CLIENT: Marriott International, Bethesda, MD, Administrative Assistant
? Provided supported to senior and executive level individuals.
? Composed, typed, and transmitted correspondence; typed/merged, red-lined, and transmitted agreements, contracts, and other legal documents.
? Tracked correspondence requiring response and keep apprised of status.
? Screened telephone calls; refer calls to other appropriate parties for handling.
? Organized meetings and conference calls.
? Coordinated and maintained Outlook calendars.
? Created and maintained desk files and permanent files.
? Reviewed all incoming mail and bring priority items to the recipient’s attention.
? Managed logistics for key meetings, events and calls; planned, organized and coordinated the meeting and calls, arranged all related communications.
EMPLOYER: First Choice Staffing, 01/2013 to 04/2013 (End of assignment)
CLIENT: Montgomery County Government, Rockville, MD, Legal Secretary
? Provided direct support to Division Chief.
? Controlled various forms of privileged and confidential information.
? Prepared legal contract documents, memoranda, legislation, and regulations.
? Maintained spreadsheets and files
? Managed Division Chief’s outlook calendar.
? Scheduled travel and prepare expense reports
? Maintained client relationships.
? Prepared PowerPoint presentations.
? Maintained database.
? Organized and prioritized large volumes of email and phone calls.
? Sorted and distributed mail.
? Responded to regularly occurring requests for information.
EMPLOYER: American Nurses Association (ANA), Silver Spring, MD, 07/2011 to 09/2012, Executive Assistant
? Screening calls and visitors to the General Counsel’s office, referring to staff members and forwarding to the General Counsel those calls or visitors requiring their attention.
? Managing the General Counsel’s calendar, scheduling appointments and makes commitments for the General Counsel to attend meetings and events, without prior approval.
? Making airline and hotel reservations for travel by the General Counsel and staff, coordinating travel, preparing itineraries, etc. Following through with any reimbursements and/or receipts to be processed.
? Directing all incoming correspondence to the appropriate attorney and may prepare draft responses at the request of the General Counsel or attorneys. Reviews outgoing correspondence and reports prepared by staff members to ensure proper format, proofreading for spelling accuracy and correct grammatical content.
? Organizing correspondence, memoranda, documents, and reports for the signature of the General Counsel and attorneys and maintains records and files.
? Handing requests employees and the public for information on matters under the authority of OGC and resolves or assists in resolving a variety of issues in the absence of the General Counsel or staff.
? Assisting in the creation and distribution of all documents and manages all legal files for the OGC both electronic and physical (i.e. pleadings, correspondence, regulatory and compliance filings, and travel).
? Served as gatekeeper for the department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Maintaining a computerized log for FOIA requests.
? Receiving subpoenas and other legal documents that are served on FMCS and assembling responses and pleadings prepared by the OGC attorneys, as requested.
? Updating periodical and publications maintained in the OGC library.
? Maintaining the confidentiality of documents in accordance with official records management guidelines.
? Maintaining time and attendance records and prepares time cards for the General Counsel and staff.
? Serving as Website Content Manager for OGC.
EMPLOYER: National Institutes of Health (NIH), 02/2011 to 07/2011 (End of assignment)
CLIENT: National Institutes of Health (NIH), Bethesda, MD, Executive Assistant
? Provided direct support to deputy director and three branch chiefs.
? Managed workflow and overall day-to-day office operations for general support services and procurement distribution.
? Provided administrative support and assistance to OPC staff (e.g., travel, budgetary documents, and order supplies).
? Prepared and arrange for equipment orders, upon Government approval, utilizing the internal POTS system.
? Managed the purchase and execution of service contracts, upon Government approval.
? Sorted and filed various documents; establish and prepare new files and file systems; entered data into electronic files.
? Reviewed incoming general services requests, procurement and administrative documents and correspondence and takes appropriate action for distribution.
? Reviewed, prepared and processed outgoing correspondence for conformance with regulatory and policy guides, grammar, and format.
? Demonstrated the ability to use office automation systems and processes and computer applications in support of program efficiency and effectiveness; including, but not limited to, word processing, spreadsheet, and electronic mail.
? Acted as liaison between offices for office matters.
? Used several databases to input and retrieve information.
? Performed internet research.
? Maintained Outlook calendar for branch chiefs.
? Transcribed notes at staff meeting.
? Created/edited PowerPoint presentations.
? Created/edited Excel spreadsheets.
? Provided record and file maintenance.
? Screened and route telephone calls to appropriate person.
? Monitored office reception area and greet visitors. Vendors, etc.
? Acted as timekeeper as needed.
EMPLOYER: Polsinelli Shughart, Washington, DC, 03/2009 to 02/2010, Legal Administrative Assistant
? Provided support to Equity Partner and Senior Associate.
? Scheduled and coordinated high volume of domestic travel including flights, hotel, and ground transportation.
? Provided support for internal and external meetings hosted by Polsinelli Shughart, including agenda and materials preparation, room preparation, food/beverage orders, meeting minutes, and follow-up as needed.
? Prepared correspondence, letters, memorandum, position papers, meeting minutes, agendas and other documents using Microsoft Word.
? Prepared legal documents for litigation.
? Maintained personal and business contacts.
? Maintained pleading binders.
? Prepared spreadsheets and presentations using Excel and PowerPoint.
? Proofread documents for accuracy of copy, grammar, punctuation and syntax.
? Answered telephones, assisting and resolving issues and inquiries of visitors, reviewing and controlling incoming and outgoing correspondence.
? Served as gatekeeper for the department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Placed, received and managed high volume of phone calls and e-mail.
? Maintained database of word processing documents/forms as required.
? Scheduled internal/external conference calls.
? Monitored office reception area and greeted visitors.
? Used discretionary judgment, ensuring that confidential information is not disclosed.
? Received, screened and routed telephone calls.
EMPLOYER: Arent Fox, PLLC, Washington, DC, 10/2004 to 02/2009, Legal Secretary
? Provided support to two partners, three associates, and a legal assistant in the International Trade Department.
? Responsible for maintaining pleading files, preparing/editing legal documents, draft correspondence, inputting attorney’s time in carpe diem, making travel arrangements, and preparing expense reports.
? Prepared legal documents for court filings.
? Create/maintained filing systems and databases to ensure accurate and efficient retrieval of data.
? Maintained personal and business contacts.
? Maintained pleading binders.
? Responded accurately and appropriately to inquiries regarding activities, operations, policies, and procedures of the department; and demonstrated knowledge regarding policies and procedures of the department and the ability to assist and refer persons, appropriately, who seek information.
? Proofread all documents, correspondence, etc., for accuracy of copy, grammar, punctuation and syntax, and drafts simple correspondence as requested using Microsoft Word.
? Received, screened and transmitted telephone calls to attorneys and take messages as necessary, with recognition of and attention to the particular needs of clients. Schedule conference calls for attorneys.
? Monitors and coordinates systemic impacts of e-mail for action items and gleans items from staff meetings and weekly reports that require action; creates a system to generate reminders of completion deadlines.
? Executed independent decisions within established guidelines.
? Coordinated work with legal assistant performed by Service Center for prompt production and delivery of documents.
? Served as gatekeeper for the department, reviewing incoming inquiries via phone, mail, e-mail and in-person to determine significance and appropriate action to take.
? Helped secure visas for international travel, as directed.
? Maintained calendar of meetings and appointments, and apprised attorneys of responsibilities in advance of commitment. Scheduled conference rooms for meetings and coordinates luncheons.