Adam Newberg - San Ramon, CA - (925) 640 - 1452 - ------------
Committed and hardworking employee with multiple years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Service-oriented team member with articulate communication skills and friendly demeanor.
-Diablo Valley College Associate Allied Health Pleasant Hill, CA 08/2016 to 05/2019
-San Jose State University Bachelor’s Kinesiology: Rehabilitation Sciences San Jose, CA 08/2019 to Present
-Cashier/Server 02/2018 to 08/2019 Fat Fish Sushi Dublin, CA
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers. Processed POS transactions, including checks, cash and credit purchases or refunds. Operated cash register for cash, check and credit card transactions with accuracy. Assisted customers by answering questions and fulfilling requests. Answered questions about store policies and concerns to support positive customer experiences.
Worked closely with co-workers and boss to solve problems and handle customer concerns. Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Served needs of numerous customers in a busy environment.
-Crew Chipotle San Ramon, CA
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies. Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags. Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies. Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean. Served needs of customers in busy environment. Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns. Greeted and maintained relationships with regular customers.
-Organization - 10+ years
-Team Building - 4 years
-Customer Service - 4 years
-Relationship Development - 4 years
-Operational Improvement - 4 years
-Communication - 10+ years
-Problem Resolution - 10+ years
kinesiology, physical therapy aide